• Movie Studio

  40 answers, most recent on 11/24/2023

  RE: [Solved] Movie Studio 2024 Choppy/Laggy MP4 playback/preview
  @Videditor01 Hi. I just did an experiment and loaded a camera LUT into the LUTEffect folder where it worked as that folder also uses CUBE files. Folder is found in C: Users / Public / Public Documents / MAGIX / Common / Videocontent / (Your program
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  @Donald-Rivers @GRB I can also confirm that webradio works in my SFACL4 as well but I also note that a lot of stations no longer work for some reason. I think Magix needs to do a general cleanup of their station database or enhance the system so
• Samplitude

  3 answers, most recent on 7/28/2023

  [Solved] Glitchy audio editing with video track playing
  I use Samplitude Pro X7 suite. I've just started dropping a video track into a samplitude project rather than bouncing back and forth between Samplitude and Vegas to sync the music. If I mute the video, the audio functions are normal. If unmuted,
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  System restore worked, MS 2025 back to previous version and working perfectly with NeatVideo
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi I too have been chatting with the Bot followed by an email which appears to be from a real person. The resets they gave you do not work. John EB
• SOUND FORGE

  4 answers, most recent on 8/26/2023

  [Solved] Unable to download product and manual
  I just purchased Sound Forge Audio Studio 17. The download link doesn't work! I check the "I'm not a Robot" box, then click on the "Start Download" button and nothing happens. This is a Windows 10 computer.
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @James-Hoare Hi . . . . Could not find a part of the program. Please install the program again . . . . This suggests to me you are referring to Vegas Pro or Vegas Movie Studio, is this correct? If so you are in the wrong forum, the Vegas product
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  John EB and SP; Thank you both for the suggestions,which I have trried. Unfortunately, nothing has worked. What is more dissapointing than the software not working is Magix's lack of support and hiding behind bots that close cases without any
• Movie Studio

  6 answers, most recent on 11/6/2025

  RE: Text-To-Speech Generating Preview/Full Audio stopped working
  It's working!!! Not sure if it was Magix or Microsoft, but it must have been a major glitch to go on this long, but glad they fixed it!
• Movie Studio

  One answer, on 4/18/2026

  RE: impossible de l'nstaller pouvez vous m'a
  @dominique-b5692 Quel message d'erreur s'affiche ? Le téléchargement est-il bloqué à 0 % ? Dans ce cas, il est fort probable que votre pare-feu ou votre antivirus le bloque. Le téléchargement devrait fonctionner correctement si vous utilisez
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  @mary-o Hmm, that's odd. Have you tried restarting your computer, just in case there is a Windows update that needs to be installed? Please select the Restart option and not the shutdown option. Sometimes programs don't work correctly without a
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 Hi Having an attitude to the Moderators gets you nowhere. The Moderators do have access to Tom, I was the first to contact him with regards to support issues. I even contacted Magix CEO by email, which was diverted to management
• Movie Studio

  6 answers, most recent on 11/27/2025

  RE: Cannot install Video Deluxe 2026
  Perfect. Thanks. That worked for me. It was a dlm file and I took the advice in your message.
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  Hi Jeff, Further to my reply, I have a Serial Key beginning with P3 and a Voucher code. Sadly it appears that this program will not work for me.
• SOUND FORGE

  15 answers, most recent on 1/2/2026

  RE: mouse won't click properly in sf 18 waveform
  bad news. these settings worked for about 6 hours then reverted back broken. I sure hate to reset again. i went back thru your notes and did all your recommendations and it's still broken. Ideas?
• Movie Studio

  6 answers, most recent on 9/5/2023

  [Solved] MP4 Problem
  Having paid for the MP4 feature I find it only worked with the current file I was editing. Having started a new file it has reverted to M2TS files only and not MP4. Does this mean I have to pay a fee for every new file?  
• Music Maker

  2 answers, most recent on 1/4/2024

  RE: [Solved] Poor audio playback
  @Howard-Knoles In Music Maker navigate to File > Settings > Program Settings > Audio/MIDI and select an ASIO driver, for example Music Maker ASIO or the ASIO driver of your USB audio interface, in case that is the USB audio output device
• Movie Studio

  2 answers, most recent on 11/14/2023

  [Solved] Black Program Preview Screen
  I recently upgraded to Movie Studio 2024 from Movie Edit Pro Premium 2022. However, there is no video display on program preview, but audio is working. This happened to me back then when I upgraded Movie Edit Pro Premium 2020 to 2022. I got help at
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  Man, Thank you for that info SP. It really looks like that problem is entirely with WAVES, so I got a live agent scheduled to work on my PC remotely next week. Again, thanks for that info above man.
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @emmrecs Hi Jeff, Thanks for taking a look. I don't get the choice about opening the file - "Always" or "Just once" - for MVP files. That is, I don't see this when right-clicking on the file, "Open with." With some other files, I get the choice,
• Movie Studio

  5 answers, most recent on 6/13/2025

  RE: [Closed] Import MP4 problems
  Thanks, I just remembered something (Yes, i should have mentioned it, but I genuinely forgot) As I have said, this is a brand new PC with windows 11. As I also said I have a previous version of Magix video editing, I was curious to know if the new
• Music Maker

  2 answers, most recent on 3/21/2024

  [Solved] will not except wav files anymore
  I reinstalled this on a new computer. Now the software will not recognize wav files. They are blank and renamed to HDP file. When using mp3 it plays the music but there is a clicking sound in it...both files when played outside of the software works
• Samplitude

  One answer, on 1/19/2024

  RE: [Solved] Can't save changes of UAD native plugins in Samplitude proX 7
  @park-wong it's a problem caused by the latest UAD plugins. The Samplitude developers fixed this just days ago in version X8. Since there are no more updates for X7 your options are to revert to earlier versions of your UAD plugins, or wait until
• Music Maker

  12 answers, most recent on 7/27/2023

  [Solved] Static noises when using Mastering Suite after update
  Magix Music Maker did an update and ever since I get static noises in the track when I am using Mastering Suite (90's European Pop Song). Before the update everything worked fine.