• Video Pro X

  One answer, on 11/4/2022

  RE: Can't activate my product (title changed by moderator)
  @Sebastian-AMaziuk Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like your order number, should never be posted here. There is a limit to the number of simultaneous activations allowed for
• SOUND FORGE

  One answer, on 10/6/2022

  Can"t get my Sound Forge 16
  Hello. My computer was broken, and I lost all data from it, including Sound Forge 16 that I purchased recently, and I have serial number for it, and I'm trying to download the program, and they are telling me that I have to buy it again. Please let
• Movie Studio

  2 answers, most recent on 9/6/2022

  Purchased Vegas movie studio, but need to reinstall on new computer
  Changed computers and need to reinstall, but my voucher number says it's already been used. How do i reinstall this video editing software on my new computer? Thanks, Doug
• ACID

  4 answers, most recent on 12/14/2022

  RE: Acid Pro 10 wont open error code -59
  @Paul-Mahoney Welcome to the Magix user to user forums. is the serial number the same as the product registration key you have to enter when installing? Yes, it is. But, to ensure that the reinstall "works properly" do be sure to completely
• Other products

  One answer, on 10/6/2022

  activation code
  I need activation code for MPEG-4 codec. I bought it 11.10.2019.    order number was: Removed by Moderator   Activation code: Removed by Moderator   Is not working. I would like to install it on my new computer.    thanks for support.    regards
• Movie Studio

  3 answers, most recent on 11/16/2022

  RE: Upgrade
  @Paul-McCuistion, @m2005 Hi As you already have a registered Magix product, when purchasing the Upgrade, which must be selected first, the system will check for a valid registered product to qualify for the Upgrade price, either by asking for the
• Movie Studio

  One answer, on 11/23/2022

  RE: Won't start - Crashes during startup
  @Mike-Atencio Welcome to the Magix user to user forums. Before downloading and installing MMS 2023 did you check that your computer at least meets and preferably exceeds the minimum requirements for running the software, as detailed here?
• ACID

  3 answers, most recent on 6/14/2023

  RE: Loops folder location options and ?'s
  @GRB I would put each publisher into a different folder because every publisher does it differently, but all files are basically audio files, usually in WAV file format. There is no way to recognize everything automatically. Magix Soundpool loops
• ACID

  8 answers, most recent on 11/13/2022

  RE: Can I upgrade from Acid Music Studio to Acid music pro???
  @LegionHWP Hi, ...since Magix support is basically unobtainable. Why do you say that? Did you try? Magix overhauled this forum recently. Under Support, it takes less than 10 seconds to get to the ticket/email page, only because I have to look at the
• Rescue Your Videotapes!

  9 answers, most recent on 11/11/2022

  RE: Application not opening suddenly. Error code: 59
  @Laszlo-Farkas Hi. You say you have been using the program for ages. How long? Have you upgraded to another version of Windows in the time you have had the program? Do you know what components are in your computer? If not, do you know the make and
• Xara Designer Pro

  30 answers, most recent on 12/1/2022

  RE: Why isn't my xara updating
  @Crystal-Hall @browj2 Hi, Since your Update Service is active, you can get version 19. It does not happen from within the program; it's manual. You simply download the trial version and activate it with your serial number for Xara - the same one
• Movie Studio

  One answer, on 11/7/2022

  RE: Crash
  @Roy-Harrison Welcome to the Magix user to user forums, so this is not any support channel for Magix.. However, there are a number of experienced users of the software who visit and post here so we may well be able to help you, but not without a lot
• Samplitude

  4 answers, most recent on 12/1/2022

  RE: Wave forms are not showing ,up clearly some jumbled mess ,the cursor
  @Chad-Palmer Hi What is your computer specification, Windows 10 build version and Samplitude version number, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen
• Other products

  One answer, on 9/26/2022

  RE: Use on more than on two computers
  @Andie-Lindskog Welcome to the Magix user to user forums. You've posted this to the "other products" area of the forum. So, exactly which product do you have? If it is one of the Magix Vegas range please read this pinned post and follow the advice
• Movie Studio

  11 answers, most recent on 3/22/2023

  RE: 2.10 v 2.4 GHz Movie Studio 2021 Requirements
  Hi and Welcome to the user to user forums. If you go to your Windows Settings / System / and click on About, it will tell you your processor manufacturer and model number. Also how much ram you have. If you could at least post those bits of
• Movie Studio

  9 answers, most recent on 2/24/2023

  RE: How to edit a track in details
  @CubeAce Hi Ray, First just play the video using Film and TV and record the audio output into the DAW using the Stereo Mix input from your computers sound card / chip You can't be serious. Why not just export the audio from MEP or do a mixdown as I
• Movie Studio

  16 answers, most recent on 3/15/2023

  RE: animating a video or a picture in/ on a background video or picture?
  @kate-m Hi, Thanks for that. Can you also go into Help, About and look at the version number and post it? It should be Version 19.something. You should put this information, along with your computer specs into your forum Signature so that we don't
• Video Pro X

  One answer, on 9/5/2022

  [Closed] reinstalling
  I recently had to replace my SSD/C: card and lost all of my programs. I purchased Vegas Pro version 16 (order number Removed by Moderator and shortly thereafter did an upgrade to version 17. I would like to take advantage of the upgrade to version
• Photostory

  One answer, on 2/12/2023

  RE: 再生デバイスのアクティベート
  @Hirocchi Hello, こんにちは . . . . 再生ボタンを押すと、再生デバイスがアクティブ化されていないというメッセージが表示されます。 . . . より多くの情報が必要です: [ヘルプ]、[バージョン情報] の下にあるプログラムの完全な名前とバージョン番号は何ですか? あなたは何をして、何をしようとしていますか？ 例えば： 作成したプロジェクトを再生しようとすると、フォトストーリー内でエラーが発生しますか?また  スライドショーを作成してエクスポートし、再生するとデバイス
• Video Pro X

  34 answers, most recent on 1/18/2023

  RE: Major incompatibility problem.
  @AAProds Hi Al. I always have three copies of all my images and videos. Internal on the PC. External backup drive. One off site at my son's house. I have copies of his files at my house. Both his and my machines have backup drives for each other and
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @browj2 @CubeAce Thanks John & Ray, I swallowed my pride and upgraded to MS2023, well at virtually half price I couldn't really refuse, and it had NewBlue Stylizers 5 Ultimate and Essentials 5 Ultimate included. The installation of MS2023 went
• Other products

  One answer, on 8/22/2022

  [Closed] I want to know the email with the serial number registered.
  I want to know the email with the serial number registered. I'm going to reinstall Vegas on another computer.   vegas pro 15 Serial Number removed by Moderator   I don't know the email and password of the homepage. I'm using a serial number, but I
• Movie Studio

  2 answers, most recent on 12/8/2022

  RE: Magic Premium shuts down
  @rolf-h6083 Welcome to the Magix (note: not Magic) user to user forums. It is very disappointing to a user when problems like yours occur. But, if you are asking for our help and/or advice you really need to tell us a lot more! First, exactly which
• Movie Studio

  One answer, on 10/12/2022

  Nothing is showing in Timeline Mode
  Okay, folks suggest that I use TIMEline Mode but on a number of occasions, there is no information in that mode. The entire area is blank but the movie is there in and I can run it and view it in Storyline Mode. Sometimes I can reboot the computer