Wave forms are not showing ,up clearly some jumbled mess ,the cursor

Chad-Palmer wrote on 12/1/2022, 9:32 AM

Additonally samplitude is not playing music and bouncing and dual recording albums for matrices the cursor is not working properly, the wave forms are not as the should be, brown round elongated ball. no colors just a brown blob. this is unnacepetable for the price I paid , I

 

 

I've been thinking upgrading to Samplitude 7 now not show what my decision will be. The program is acting very wonky have unplugged, restarted in task manager noluck. I would appreciate a expeditated fix or an upgrade to samplitude 7 Suite to a working product. . I' m using windows 10 with Samplitude Suite 3x suite

Samplitude Pro X3 Suite

14.6.0.535 (DC2)

 

Sincerely Chad Palmer

I look forward to getting this issue resolve

Thank YOU

Comments

SP. wrote on 12/1/2022, 9:36 AM

@Chad-Palmer I would suggest you reset the program settings. Open the Samplitude system settings and go to settings import and export and select the a preset from the drop down combobox. Export your settings before in case you want to go back if this doesn't help.

Chad-Palmer wrote on 12/1/2022, 10:00 AM

@Chad-Palmer I would suggest you reset the program settings. Open the Samplitude system settings and go to settings import and export and select the a preset from the drop down combobox. Export your settings before in case you want to go back if this doesn't help.

Where is the Samplitude system setting under file or what heading I've gone through all must be missing it.

johnebaker wrote on 12/1/2022, 10:10 AM

@Chad-Palmer

Hi

What is your computer specification, Windows 10 build version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working with if this is a laptop. 

I would suggest you put this information in your profile signature so we do not have to keep asking for it. See my signature for a suggested layout.

Are the graphics card drivers up to date?

Added: Has the program being working OK on Windows 10 - if so what changed between working and not working eg Windows update installed ?

John EB
Forum Moderator

Last changed by johnebaker on 12/1/2022, 10:14 AM, changed a total of 2 times.

VPX 14, Movie Studio 2023, and earlier versions 2015 and 2016, Music Maker Premium 2023.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 22H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Chad-Palmer wrote on 12/1/2022, 10:25 AM

@Chad-Palmer

Hi

What is your computer specification, Windows 10 build version and Samplitude version number, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working with if this is a laptop. 

I would suggest you put this information in your profile signature so we do not have to keep asking for it. See my signature for a suggested layout.

Are the graphics card drivers up to date?

John EB
Forum Moderator

Yes my graphics drivers are up to date Evga gtx 960, I am running a intell desktop 4460 with 12gb of ram and ssd, I' m running a 27in hp 1080 by 1020 moninotor, copy of Samplitude 14.6.0.535 (DC2),Windows 10 64 bit 22h2 19045.2311,Windows Feature Experience Pack 120.2212.4190.0. I've never has any issue like this before with samplitude in all the years i'v owend