• Photo & Graphic Designer

  8 answers, most recent on 7/15/2024

  Error code 6
  Hi, I have Photo & Graphic Designer 2013 (Version 8.1.4) which has served me very well over the years. Yesterday it stopped working after a Win 11 update, with Error Code 6. I can't find an option to roll back the Windows update and no longer
• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  @JJJJ Hi Thanks for the info, I have removed unnecessary information and re-organised it for clarity. I would suggest you copy the laptop specification information and put it into your signature for future reference. As @CubeAce has commented this
• Movie Studio

  6 answers, most recent on 12/30/2024

  RE: Cannot uninstall Video de luxe...
  @John-deHaas Hi In addition to @emmrecs comment, the i7-10700 processor with integrated UHD 630 GPU, latest driver version is 31.0.101.2134 There are other possible contributing factors to the issues you are having: . . . . 256 GB (C-Drive) . . .
• Movie Studio

  24 answers, most recent on 12/28/2023

  RE: problems with import mov files
  @Krzysztof-Nowacki Hi Thanks for the GPU model, that is what I was suspecting you had. If you have the latest drivers install for this then a security patch in the driver disabled some functionality in the DirectX 12 support. If so then you need to
• Movie Studio

  7 answers, most recent on 3/18/2024

  RE: Wacom And Magix
  @CubeAce Hi Ray, Watch my tutorial. At about 4:40, I start creating a mask using the shape tool in Xara. And, I animate the mask. Please watch the tutorials this time or you won't understand what I am talking about. In this one, I create an object,
• Music Maker

  12 answers, most recent on 11/29/2024

  RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
  @The_Banando I would guess it's a crash because of the graphics acceleration. If resetting the program settings don't help I recommend you check your Windows system. To do this, open cmd.exe as administrator (it's best to enter cmd in the Windows
• Movie Studio

  6 answers, most recent on 1/16/2023

  RE: [Solved] Pixelization Effect(ish)/Cookie Cutter Question
  @JonM Hi, There are a couple of ways to do this. First, the Cookie Cutter is not appropriate for this. For only one mask with one or more effects, it's quite simple and is done with only one object on the timeline (track 1) and selecting a mask that
• Video Pro X

  3 answers, most recent on 3/4/2024

  RE: Program keeps crashing every few minutes - help!
  @Emily-B A crash in Kernelbase.dll is likely a crash caused by a driver. Drivers run on the same level as the Windows kernel. Most likely it's the graphics card driver. It could already help if you install an earlier version of the driver instead of
• Video Pro X

  46 answers, most recent on 1/16/2024

  RE: VPX15, no hardware encoding during BD burning
  @Willem-vdfdeJong VPX15 says I need to update my graphics driver, but I do have the latest driver.  Ouch, this must be a bug. My MMS2024 shows the same.
• Photo & Graphic Designer

  4 answers, most recent on 10/7/2022

  [Solved] Upgrades
  I purchased Xara Photo & Graphic Designer V.19 in June which included a year's upgrade service to the latest version but I haven't received any and now I see that a version 22 is available. Please advise.
• Movie Studio

  7 answers, most recent on 3/18/2024

  RE: Wacom And Magix
  @CubeAce Hi Ray, There is a one time purchase offer for the 2023 version of Photo and graphic Designer (20) on the Xara website. (£95.20) or £6 a month. That is a post-Magix offering and I don't know if it works with MMS/VPX. Xara projects can be
• Movie Studio

  3 answers, most recent on 5/6/2024

  RE: --------------------------------------------------------------------
  @Armindo-Moreira Hi The igdrcl64.dll error means there is a problem with graphics card/chipset drivers, check that they are update and from the original manufacturer. O erro igdrcl64.dll significa que há um problema com os drivers da placa
• Movie Studio

  13 answers, most recent on 8/24/2024

  Movie Studio Freeze constantly
  Hi, I bought Movie Studio 2024 license, but is not working, is constantly freezing and I have a job delay right know. My computer is an i7 13K with 32GB RAM and NVIDIA GTX1650 graphic card, Is really frustrating, I need my money back
• Movie Studio

  26 answers, most recent on 1/27/2024

  RE: An Error occured during Export
  I went through that sys- display- graphics no where could I find the info I wanted what baffeled me  
• Movie Studio

  3 answers, most recent on 1/4/2023

  [Solved] Importing to 2023 Movie Studio - video is black screen - audio works
  Long time user of MEP just upgraded to 2023 Movie Studio a few days ago. When importing video files (mp4, MOV) they appear black. Audio is fine. Please see screenshot below. Specs for my computer and version in the signature below. I've seen other
• ACID

  7 answers, most recent on 6/29/2024

  RE: ACID Music Studio 10.0.108 32 bit vs. ACID Music Studio 11 - opinions?
  Thanks SP. "Buggy" is something I don't need :-)I don't use any outboard/3rd party VST's, only the EFX that come in the program. I was interested in getting a 64bit version (via AMS 11), but not at the expense of crashes. Just for reference, do you
• Movie Studio

  10 answers, most recent on 3/22/2024

  RE: How to make ''Movie Studio 2024 Platinum'' less Visually-Painful??!?
  @emmrecs @Apollo89x Hi Jeff, the top bar only changes colour when you grab the top bar. The differences are in the text / graphics. The new layout has the text and Icons thinner, brighter and sharper. A lot may depend on the resolution of the screen
• Movie Studio

  38 answers, most recent on 12/25/2023

  RE: Problem with Movie Studio Edit 2024 Platinum
  Hi John and Ray, I have moved my screens ESS00HD as number 1, this is much better to work on however did not resolve my freezing issue. So, went to advise from Ray on the graphics driver and got frightened by the info shown, see attached. Ray, I
• Photostory

  21 answers, most recent on 11/14/2024

  New instal freezing at splash screen
  Hi New to forum and Magix in general. Not a good start! Bought and installed latest version of Photostory last night. Wanted to run trial version initially but didn't receive the relevant password. Freezes at splashscreen saying updating program
• Movie Studio

  5 answers, most recent on 8/19/2024

  RE: PROJECT WINDOW or TIMELINE
  @ynneb Hi Assuming your computer/laptop is running Windows 10 or 11, check the Windows settings, Display, Scale option is set to 100%. A screenshot of the program interface would help, along with your computer specification - see this topic for what
• Music Maker

  5 answers, most recent on 6/23/2024

  RE: Music maker 2025 premium qt and open gl 2 issues
  @versonova Maybe there is a way to force the software to run on your Radeon V11? I don't know AMD graphics cards and if there is specific settings for this in the driver. If you check task manager while running version 2024, can you see if the
• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  @JJJJ Hi. That is normally a graphics driver problem. As it is an HP laptop go the HP website and check for their latest drivers for that laptop first as they may be specific to that laptop. While you are there you may want to see if there are any
• Photo & Graphic Designer

  One answer, on 3/13/2024

  RE: MAGIX TTS
  @Paulo-Wilm A subscription is required use the MAGIX TTS services. Correct! So, do you have a question about this? You've posted in the Photo and Graphic Designer area of the forums. I don't think P&GD includes any sort of TTS
• Movie Studio

  40 answers, most recent on 11/24/2023

  RE: Movie Studio 2024 Choppy/Laggy MP4 playback/preview
  Seems I needed to change all the processing to CPU as my graphics card is old. Solution found, hope this helps someone else.