• Video Pro X

  28 answers, most recent on 4/1/2019

  RE: DVD Authoring Error
  It is a laptop. I have successfully created other DVDs using this program, but this is the first time I have tried assigning multiple audio tracks for the DVD. Most recently I exported my entire timeline into MPEG2 segments. All played back fine.
• Video Pro X

  28 answers, most recent on 4/1/2019

  RE: DVD Authoring Error
  With my entire timeline, filled with many clips and edits, I went back and created 4 main AVI files. I then created a brand new project with those AVIs. I then went to create a DVD with an extra soundtrack and the following is the file log error
• Photostory

  3 answers, most recent on 8/20/2018

  Cannot burn to DVD with Majix photostory easy
  I just started using this prodduct and cannot get my first slide show to burn to a dvd. I keep getting an encoding error , please see the log and help if possible, thank you: 8/18/2018 12:02:10 AM.294:   ------------ Reading Device Info
• Movie Studio

  9 answers, most recent on 8/17/2018

  menu encoding failed - MEP 2018
  Hello, I have a sudden issue with the menu encoding on MEP 2018. Its on my laptop and every other DVD I have edited and rendered has been perfect, up until this one. Its nothing technical video wise, mainly just 1 camera with fades and titles during
• Photostory

  4 answers, most recent on 3/24/2018

  Fails burning DVD
  Please help, built video great but won't burn to DVD. Using PhotoStory on CD & DVD 10 updated. I'm on laptop running Win 8.1. Also, anyway to get this failures in English so I might be able to understand them :) Thank you for any advice on
• Other products

  2 answers, most recent on 7/10/2017

  Photostory Deluxe 2017 won't export
  I'm having problems exporting my project. It will save ok but wont export to wmv, mp4 or many of the other options. I get an error message saying export failed, try another format or memory may be full. I have a 3tb hard drive so have plenty of
• Movie Studio

  6 answers, most recent on 6/15/2017

  PrepareDVDFiceoFiles () failed with errNo 5 - encoding failed
  I'm using Movie Edit Pro 2016 Plus. I have tried multiple times to fix this error. It always aborts while trying to encode movie 2. Part of the frustration is that I don't even know which of the 7 movies is number 2. Why can't the error message
• Photostory

  4 answers, most recent on 5/28/2017

  Burning DVD - aborted due to encoding.
  1. We have Magix MX Deluxe 2016. Windows 10.  When attempting to burn from photostory slideshow from the program to DVD-R, we got a message "burning disc aborted due to encoding." Some of the log info says: DBK error in CBurnDev Support::
• Movie Studio

  15 answers, most recent on 5/18/2017

  RE: DVD burning problems again MEP 16
  Done some more tests and still cant get it to burn to a disc. Not even the 'image record' way this time. Ive changed the render folder to the C drive thinking it might be an issue with the HDD I keep the render files in but its still the same. Here
• Movie Studio

  36 answers, most recent on 1/15/2017

  RE: First Impressions and troubles.
  Hi John EB. Ref your post at 3.14pm. Integrated Graphics chip is disabled:I am 100%sure only the Radeon AMD R7 200 is activated and onboard is not active in the BIOS. The conflicting Device list says No Conflicts. Drivers:The Digital signer in the
• Photostory

  2 answers, most recent on 12/21/2016

  Having trouble burning a Blu-ray Disc in Photostory 2016.
  Hi I have a Photostory Deluxe 2016 running on a new Dell  XPS laptop on Win 10.  It has 300GB  available.  Am using an external Pioneer Blu-ray burner.  Have recently updated to PS 2016 and have made 2 Photostory projects:- Project 1 - is about 1
• Photostory

  5 answers, most recent on 5/31/2016

  RE: While burning an AVCHD project, the burning process always aborts. Can someone help ?
  OK I   I saw how to paste it. and here it is       DEM   -------------------------- 5/25/2016 1:47:01 PM -------------------------- 5/25/2016 1:47:01 PM.820:   DLLAV32.DLL loaded, all entry points available 5/25/2016 1:47:01 PM.826:  
• Movie Studio

  One answer, on 1/13/2016

  MEP is refusing to encode my burn, here are the logs.. dont know what else to do.
  hi guys, my discs use to burn incomplete but now its refusing to even encode. Its really frustrating now... do you have any idea whats going on?  Here's the log I received. -------------------------- 1/12/2016 3:49:44 AM
• Movie Studio

  9 answers, most recent on 1/11/2016

  RE: New user, having DVD burn problems
  Hope this is what you mean!   ------------------------- 04/01/2016 19:27:18 -------------------------- 04/01/2016 19:27:18.498:   DLLAV32.DLL loaded, all entry points available 04/01/2016 19:27:18.499:   AVSDK MsgCbFunc
• Photostory

  5 answers, most recent on 12/30/2015

  Please Please Help - Error Message when trying to make a DVD on PhotoStory
    This is the error I am getting. I have spent many, many, many hours putting the slideshow together and now I can't cut the DVD!  I am getting sick to my stomach! I can't figure out what to do.  The error message reads: Burning was aborted
• Movie Studio

  3 answers, most recent on 11/27/2015

  RE: Why won't MEP 17 burn a dvd?
  Hi . . . .  26-Nov-2015 5:41:18 PM.629:   Step 1 done 26-Nov-2015 5:41:18 PM.646:   ERROR: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed 26-Nov-2015 5:41:18 PM.659:   !!! DBK error in BurnProject: 10 - movie encoding failed !!!
• Movie Studio

  3 answers, most recent on 11/27/2015

  Why won't MEP 17 burn a dvd?
  Ok, I am running Windows 7 64, MEP 17+ and have tried numerous times to burn a dvd. MEP is incapable of recognizing the correct type of disc in the device. I have Verbatim DVD-R and it keeps saying it is DVD+R. Next, I have followed all the
• Movie Studio

  One answer, on 11/11/2015

  Error 1012: no titlesets defined as a result of no encoding
  I have been able to create a video, but once on DVD, I was not able to play it on a DVD player.  I made sure I had things setup accurately and tried again, then could not get encoding.  I can encode it to a file & play it and it is fine, but
• Movie Studio

  8 answers, most recent on 9/23/2015

  RE: Why is MEP15 not allowing me to burn a simple disc
    lasted attempt errored just after this screen shot --------- 23/09/2015 14:57:44 -------------------------- 23/09/2015 14:57:44.892:   DLLAV32.DLL loaded, all entry points available 23/09/2015 14:57:44.898:   AVSDK MsgCbFunc
• Movie Studio

  8 answers, most recent on 9/23/2015

  RE: Why is MEP15 not allowing me to burn a simple disc
  Ok so alot of progress, i now have a dvd that works on my t.v and dvd player, but only 52 minutes long so has cut off the last 2 chapters.. missing 7 minutes off the end. ( total of 59 mins). and i am sorry but have no idea what you mean by
• Movie Studio

  7 answers, most recent on 8/29/2015

  RE: I cannot burn a video to DVD. I keep getting the message that the disc is not writable, but it is
  Thanks for your help John. I have pasted the log file below, it looks like exactly the same issue. It starts with "Power calibration or program memory area update failure (SK/ASC/ASCQ 03/73/03)". Actually I have just managed to get one of the
• Movie Studio

  7 answers, most recent on 8/29/2015

  I cannot burn a video to DVD. I keep getting the message that the disc is not writable, but it is
  If I try to burn a DVD (actually a DVD+R) I get the following message: "Burning was aborted with the following error: Internal error while processing Disc can only be read, not written" However the disc is brand new and definitely
• Movie Studio

  7 answers, most recent on 8/8/2015

  How can I overcome burn issue on DVD for MEP 2015?
  I have created a project that has ended up over 65 minutes long.  It will require more than 1 disc to create a DVD, if I use the HDTV DVD option setting.  I have tried to set the quality encoding to a high setting, but I have not managed to
• Movie Studio

  One answer, on 8/1/2015

  I bought an LG slim blu ray writer I was successful with the first burn, but since then I always get a message that the drive is not fully supported. I dont know why it did it once and now will not. Any alternatives?
   AVSDK Message - ERROR: :Cannot write to disc -> Power on, reset, or bus device reset occurred, possibly caused by malfunction of host adapter or drive (SK/ASC/ASCQ 06/29/00) 8/1/2015 12:31:40 PM.446:   AVSDK Message - ERROR: :Cannot write or