• ACID

  13 answers, most recent on 12/31/2024

  RE: My Acid 11 Error code 14
  Hi Jeff. Sorry about my lack of understanding how I can get my ACID product working. I've never an issue like this.I appreciate your help. I apologize for my clumsy reply. It's Christmas time and I wish you and your family well. Let's try to solve
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  @Can-Dive Hi My apologies and thanks for the clarification, I misunderstood what you were referring to, ie the Photo Explorer pane in PS terminology, the Media pool being to the right of it as in your image above. MMS and VPX, refer to these 2 panes
• ACID

  3 answers, most recent on 1/1/2026

  RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  Thanks for your reply Jeff. Apologies for the parallel post. My previous post appeared to be a dead end, so I decided to try a different tack to get the specific file I need. As for support, I did 'reply to the reply' as prompted by the AI bot, but
• Movie Studio

  16 answers, most recent on 2/25/2025

  RE: ProRes422 question
  I suggested that earlier but @johnebaker knocked it back ... @Gid So you did. My apologies for missing it. I've just done a test with a 1080 interlaced mts file converting to a ProRes 422 MOV file with Shutter Encoder. Playing the files with MPC-BE
• Movie Studio

  34 answers, most recent on 11/26/2025

  RE: MP4 audio going out of sync
  @johnebaker Hi John, Thanks for the pointer to the relevant data about Ronald's computer. I must be going blind or senile or both! @ron-griswold My apologies to you for asking for details you'd already given us! I'm glad you were able to find a
• Photostory

  5 answers, most recent on 1/27/2025

  RE: adding photo's
  @LJ-Kearney With apologies but your second screenshot included your personal serial key, which should never be disclosed in a public forum like this one. Hence, I have removed it. Unfortunately, your fist image is not really helpful in diagnosing
• Movie Studio

  43 answers, most recent on 7/18/2024

  RE: Can not trim or delete portions of audio
  @Eric-Elliott Eric, more on trimming (and untrimming!). Apologies for the mumbling!
• ACID

  7 answers, most recent on 12/10/2025

  RE: Melodyne 5 Editor
  @Paul-Young3484 You have posted to a thread which is more than three years old, albeit with a question that is somewhat relevant to the original post. However, for future reference, please do not resurrect such old threads but rather start a new
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  John EB - apologies, just reread by last comment at 12.52pm on 10/10, which needs an addtional fact - When I was wanting to use my old MEP 13 on the Win 10 pc. it was with upgrading to Win 11 in mind, which turned out to be impossible anyway. I
• ACID

  10 answers, most recent on 3/14/2025

  RE: Waves v15 vst3 plugins not loading on ACID 11
  @Helio-Andrade Welcome to the Magix users forums. Unfortunately, your first post her was to a thread discussing a completely different question to the one you are asking and so is regarded as thread hijacking. Hence, I have hidden it, my
• Music Maker

  2 answers, most recent on 9/23/2023

  [Solved] old soundpools on 2024
  I apologize if there is already an answer but I couldn't find it. I simply ask if there is the possibility of using the old soundpools (music maker 5) in the current 2024 version. Thank you all.Moreno.
• Photostory

  5 answers, most recent on 9/24/2025

  RE: Slideshow glitches
  @Cory-Whiteman Welcome to the Magix user to user forums. With sincere apologies but I have removed the image you posted since it contains confidential data about your computer which could enable a hacker to potentially attack it. Please ensure that
• Xara Designer Pro

  10 answers, most recent on 5/28/2025

  RE: Will not publish my webpage
  @Brian-Koncher I think that message suggests a server error, i.e., something at the Magix "end" and so nothing that is within your power to change. You could email infoservice@magix.net and ask whether they are aware of this problem and, if so, when
• Music Maker

  18 answers, most recent on 12/30/2024

  RE: Magix Music Maker 2013
  @Karl-Erik-Elvinsson Thank you for making your post. Unfortunately, I think the link you provided is no longer valid so I'm going to remove it from your post. My apologies! To other users seeking help with this specific problem (installing MM 2013):
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  @Billy-Green8845 I'm not sure it was necessary to create another thread about this problem! First, I note from your screenshot, that you actually have Video Pro X17, not Video deluxe 2026! However, ALL the questions which you have been previously
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @Betovalle, @browj2, @johnebaker Hi, Today I got this answer back on the keyframes BUG from Magix Support Germany. Apologies for the late response, but we can reproduce the problem and have forwarded it to the software developers. We will have to be
• Photostory

  20 answers, most recent on 9/23/2024

  RE: Auto startup
  @donjen33 Hi Jenny . . . . I can't see that I have Magix Cloud import/Update Notifier. There's an Update Online option in the Help section but that's all.. . . . My apologies, I should have mentioned the Cloud import/Update Notifier is a separate
• Movie Studio

  34 answers, most recent on 11/26/2025

  RE: MP4 audio going out of sync
  @ron-griswold Some of the most pertinent details about your computer are missing from what you write, unfortunately! Exactly which CPU and GPU (please list actual model numbers/names); how much RAM; size, type and amount of free space on your hard
• Other products

  6 answers, most recent on 12/5/2025

  URGENT: Cannot upgrade/crossgrade from ACID Pro to Vegas Pro 23 Studio
  I submitted a ticket to Magix l think on Sunday 30 November 2025, because throughout the weekend I had been trying to upgrade / crossgrade to from ACID Pro 7 to the full Vegas Pro 23 Studio suite. My ACID Pro 7 serial, repeatedly input, with and
• Photostory

  5 answers, most recent on 9/24/2025

  RE: Slideshow glitches
  @Cory-Whiteman Welcome to the Magix user to user forums. With sincere apologies but I have removed the image you posted since it contains confidential data about your computer which could enable a hacker to potentially attack it. Please ensure that
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  Hi, I checked the drivers and the system is saying they are fine, but I could be wrong, I actually installed FL Studio Production Edition last night but haven't used it due to the uncertainty of the problems with software and drivers etc, my
• Video Pro X

  58 answers, most recent on 9/12/2024

  RE: [Closed] VPX/MMS update schedule
  @Can-Dive @browj2 @Reyfox Gentlemen, perhaps it is time to call an end to this discussion, which has tended to become increasingly acrimonious unfortunately, and has certainly gone a considerable distance away from the original question, about the
• SOUND FORGE

  One answer, on 8/17/2024

  can't drag and drop files from itunes
  Hello! I apologize if this has been covered. My comp crashed and I had to get a new system. I reinstalled sound forge 16 and I'm trying to pull some music out of itunes. I could always drag and drop before, but now I can't do this. And work around?
• Movie Studio

  16 answers, most recent on 2/25/2025

  RE: ProRes422 question
  @Gid Hi Gid . . . . I suggested that earlier but @johnebaker knocked it back ... . . My apologies Gid, I was assuming (bad move), that we were dealing with a higher resolution, eg 4K UHD progressive video format.   . . . . I too have converted to