• Movie Studio

  14 answers, most recent on 11/15/2025

  RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  @stephen-logsdon Thanks for the additional Reliability Monitor screenshots. BUT these show no evidence of any app failure (there's a complete absence of any red Xs for the past four days!) I notice the second image does suggest that VdL has been
• Video Pro X

  9 answers, most recent on 8/23/2025

  RE: Video pro x16 does not start
  @john1893 I've tried to reinstall the software, Further to what @Bol has written, can you explain why you needed to reinstall the software? Was this as a result of the failure to launch, or for some other reason, something that happened before? I
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  found the image recorder and tried again. results- failure
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  @rickduley Hi. @emmrecs is correct. DVD plus was introduced by manufacturers not wanting to pay royalty fees to Pioneer / Sony / other conglomerate, that came up with the DVD dash (not minus) system. DVD dash is compatible with around 90% of all DVD
• SOUND FORGE

  9 answers, most recent on 10/7/2023

  [Solved] SFP15 uninstall / reinstall failure
  SF Pro 15 started getting very flakey: missing scroll bars, no audio trace until I hit stop etc, so I decided to uninstall and reinstall the software. (I had saved the original installation software). Now it won't load at all. No SFP icon on the
• SOUND FORGE

  23 answers, most recent on 3/24/2023

  [Solved] windows 10 pro installation failure
  Installation received 2 downloads and the serial number did not work on either. Would like a CD.
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @me_again @AAProds @johnebaker Hi, Have any of you had problems exporting with any of these AI effects as a major part of your video? I'm using VPX17. I have an 8 minute project with AI Sharpen on on much of the footage. Actually, the footage is
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @browj2 Hi John The error messages I am getting are the same as those you posted above. After further testing I get the following results with the 3 Device options set to: all iGPU: No errors all RTX - errors as above. Import set to RTX ,
• Audio Cleaning Lab

  One answer, on 11/3/2023

  Audio Cleaning Lab 2013 Re-install
  I had Audio Cleaning Lab 2013 (Registered copy) installed on a Dell desktop PC but it crashed recently due to a hardware failure. I have fixed the failure and need to re-install my Audio Cleaning Lab 2013. What files to I need to do the
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham Hi . . . . In all cases quality is pretty poor  . . . That will be the case with Hi8 recordings of this era, the maximum definition was 720 x 576 (PAL) or 720 x 480 (NTSC) ie DVD quality. Given the age of the tapes I am surprised that you
• Video Easy

  17 answers, most recent on 6/10/2024

  RE: Video Grabber driver will not install - x86 or x64
  @Baldrick Ok, seems to be somewhat complicated. Here is a guide by a user who was able to insall the device manually. Be aware, this was for Windows 10: Eventually by trial and error I got the device loaded and the Conexant driver recognised by
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  @rickduley Not trying to put the mockers on it but did you export to an ISO file as @johnebaker suggested and tried burning any type of disc using Windows? Because if that fails it could be your recorder. Over the years I got got through more than 7
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  @gregory-battaglia Did you click on the Mon. button in the transport console to enable monitoring? Can you upload a screenshot of your Samplitude audio settings, the ASIO settings and the Mixer? For my session on 3/28/25-for which I traveled from
• Movie Studio

  15 answers, most recent on 9/26/2025

  RE: MAGIX Video deluxe 2026-encoding failed
  @Alfns Hi . . . . Encoding failed. Encoding of the movie failed . . . . This usually means there is something on the timeline, at the same time point on the timeline as the failure occurs, that the encoder cannot handle. Try exporting the video as a
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  @gregory-battaglia Hi . . . . Aren’t SSDs “write once” storage devices, like USB flash drives? . . . . No, for an SSD which has Windows installed on them Windows constantly reads and writes various support files needed for it to function and support
• SOUND FORGE

  4 answers, most recent on 3/18/2026

  Random Clicks/Pops and Audio Corruption in Sound Forge Pro 18
  I am writing to report a persistent and critical technical issue with Sound Forge Pro 18 that is affecting five (5) different studio setups under my management, all running licensed versions of the software. The Setup: CPU: Intel Core i7-12700 (12th
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: Support links are redirecting me to Forum instead. Serial Number prob
  @Pernas, @Vio Hi . . . . the activation/store-backend for products like 2021 appears to be gone and leaving the SW crippled for all future to come. . . . The software has not been 'crippled' or 'disabled' by Magix, versions going back 10 years
• Photostory

  12 answers, most recent on 3/12/2025

  RE: Hardware Acceleration Failing
  @mike_b58 Hi . . . . . The failure point is inconsistent . . . . If there are video clips recorded with an iPhone/Samsung or other mobile device or are screen recordings, on the timeline use MediaInfo to analyse the video clips, as I mentioned in
• Video Pro X

  111 answers, most recent on 1/29/2025

  RE: Feedback about VIDEO PRO X15
  @browj2 Hi John. Yes. I am not having any failures to apply any effects in VPX 14 though. Is that what you are saying is happening? Ray.  
• Music Maker

  One answer, on 4/1/2023

  [Solved] bar vanished for no reason in one of my projects
  okay, so to add to the slew of bugs this program has, i was working on my project dodging crashes and failures left and right then all of a sudden the yellow bar at the top just stopped showing up, so now I can't drag the red line over to pick an
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  Ya, it's in a bad state alright. I got a fresh install of windows with updates. And a fresh graphics driver, network stack, wifi driver and bluetooth driver. Reinstalled K-Lite Codec Pack. Reinstalled Nvidia control panel. My bios secure boot was
• SOUND FORGE

  7 answers, most recent on 4/9/2026

  RE: Ozone elements says serial # wrong
  @Paul-Gaunt It's also likely that you can get a free upgrade to Sound Forge 2026 if you just bought it. To my understanding Boris FX will upgrade you for free if you bought the software in 2026. Do you know how I do this? Edit: I'm on perpetual, not
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  @rickduley Hi. Probably not overly common as I have been using optical drives since Win 98 and in the early days quite heavily. Also some burners had additional abilities such as label writing direct to disc or able to burn patterns or text
• Movie Studio

  6 answers, most recent on 4/16/2024

  RE: Not able to create a movie
  @Rashi Hi and welcome to the user to user forums. Please read and try to comply to the requests in this post as reasons for failure could be many and the information asked for could speed up any resolution given and will encourage other members to