• Web Designer

  6 answers, most recent on 9/18/2025

  RE: I have the html files but not the XAR file
  @burakrasit Hi . . . . Xara Web Designer but the issue is I have .htm files. I used to edit my files with .xar file . . . . Are you saying you do not have the original .XAR project file, or the .htm files were created in another program? John EB
• Off topic

  163 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 Hi . . . . It is because Magix is offering a dead service that I have reported the issue to the Host. . . . . As I said in my previous comment, hosting is irrelevant to the issues that users are having with Magix Support. From the
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  @KJS-LES Am I supposed to get an email when a reply is posted? I saw the reply because I had left the web page open. Yes, if you ticked the box on the page where you created your original post, saying that you want to follow this post. See
• Web Designer

  11 answers, most recent on 3/24/2024

  RE: [Solved] Language upload problems
  @Ian-Hamilton Hi Apologies for the delay in replying, I suspect that the language setting for the web site on the sites 'project file' has become 'corrupted' to Polish. Try the following to reset the language: Load the project into Web
• Other products

  One answer, on 11/25/2025

  Cannot install Audio & Music Lab 2014 Premium on New Windows 11 PC
  Compatibility mode doesn't help, and opening as administrator doesn't help. It goes into the Installationsmanager, UAC asks to allow the app to make changes. When I select the language, it says it's downloading but then disappears. Any suggestions?
• Off topic

  163 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 Hi . . . . It is because Magix is offering a dead service that I have reported the issue to the Host. . . . . As I said in my previous comment, hosting is irrelevant to the issues that users are having with Magix Support. From the
• Movie Studio

  8 answers, most recent on 2/18/2025

  RE: Freeze frame & Red Circle
  Hey thx!   did u import the red circle from the web ? or its located in the program where I can mix up the size of the circle?   thx!
• Xara Designer Pro

  7 answers, most recent on 5/25/2025

  RE: Unable to disable all pages from "Auto-generating canonical URLs"
  @rockomax Hi A Canonical URL is automatically applied to your web page when you publish to Xara Hosting or MAGIX Online World., you could remove this manually however it is likely to be overwritten on the next update/upload depending on the template
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @browj2 @johnebaker Adobe CS6 can do animated giffs but is limited. Not sure about newer versions. The older Adobe Dreamweaver was a much better program for doing that and was basically a web design tool. Ray.
• Movie Studio

  2 answers, most recent on 3/2/2025

  Popups
  Thanks to everyone for helping to get me going with MMS. All is fine now but every time I open MMS I get the annoying Magix popups. I found a few suggestions on the web but none worked. HELP1
• Off topic

  163 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  MAGIX appears to have absolutely no support. No replies other than a bot answer that is no help at all.Their web site is a mess too. Trying to find the page to upgrade to the next version, beyond what I own, was an Easter egg hunt. They don’t even
• Web Designer

  6 answers, most recent on 9/18/2025

  RE: I have the html files but not the XAR file
  @burakrasit Welcome to the magix.info user forums. First, I doubt very much whether you can recompile your .XAR file from the .html etc., files of your site, sorry. Second, please be aware that all recent versions of Web Designer are now supported
• Video Pro X

  15 answers, most recent on 2/15/2025

  RE: New Blue Titler Pro 7 refuses to start.
  @CubeAce, @Gid Hi Ray, Gid The Microsoft Edge WebView2 is a feature that allows software makers to embed web technologies, HTML, CSS, and JavaScript into their software to communicate with web based features such as the Magix Store and Hub. If
• SOUND FORGE

  3 answers, most recent on 7/16/2025

  RE: Used Pro12 for years. Now get license error message and can't save
  I, too, use SoundForge Pro 12 as an audio book narrator. This morning I found the same error message as did Terry -- "There is no license to use this software," and couldn't save the file I was working on. I will try your suggested workaround and
• Off topic

  163 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 John, clearly you have never had a web site hosted by a company. I suggest you do then you will learn what rubbish you are saying! Despite being warned previously about the tone of your replies in this thread you have continued to
• Movie Studio

  10 answers, most recent on 4/26/2026

  RE: Video Deluxe 2026
  Thanks AAProds I found the comparisons with that link, but all three products had check marks for each feature plus all three also supported 200 tracks, four cameras, and 75 movie editing templates. Unless I'm looking at it wrong, all the multiple
• Video Pro X

  3 answers, most recent on 12/3/2023

  RE: [Solved] Greenscreening a giff file
  Hi there - I found a free web-program called Unscreen.com that worked really well, as per your suggestion CubeAce. Sharing this info so others experiencing the same challenge can benefit. Cheers.
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @johnebaker Hi John EB, Thanks for the link, but I have been through most of the documentation, including the one in your link. I have the Personal plan with what they call 5 recommended sites. In another web page, it says "Multi-sites" with 5 in
• SOUND FORGE

  2 answers, most recent on 7/9/2025

  RE: Lost sound forge file/program
  Hi @Don-Scott4578 and welcome to the Magix Sound Forge users community.If you have Sound Forge already on the PC but it will not open, try the 'reset & clear cache' procedure, On the Magix versions, there a 'File' menu command, but that menu
• Movie Studio

  11 answers, most recent on 4/11/2025

  [Solved] Extending or shortening the entire project
  Hi, I'm working in Movie Studio 2023 and I'm looking for a way to shorten the entire project by about 4%, and it sounds funny but I can't find a solution for this simple task in manuals, tutorials or anywhere on the web. Project consists of over 120
• Xara Designer Pro

  4 answers, most recent on 3/3/2025

  RE: Invoices
  @Crystal-Hall Hi . . . . since I bought it through them however I paid for this year and I need to get my invoice for my account this information . . . . Do you have a Magix supplied version of Xara Web Designer, v19 being the last one from Magix,
• SOUND FORGE

  10 answers, most recent on 5/18/2024

  RE: Sound forge Pro 10 - User Preset
  @hetal-t The standard Sound Forge plugins are DirectX plugins and all settings are stored as values in the Windows registry. For example under HKEY_CURRENT_USER\SOFTWARE\DirectShow\Presets and
• Web Designer

  6 answers, most recent on 9/18/2025

  RE: I have the html files but not the XAR file
  @burakrasit Hi . . . . Xara Web Designer but the issue is I have .htm files. I used to edit my files with .xar file . . . . Are you saying you do not have the original .XAR project file, or the .htm files were created in another program? John
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @browj2 HI John . . . . I will probably remove the www. sub domain to free up a slot . . . . There should be no need to do this. if you want to host multiple websites see this article John EB