• Video Pro X

  29 answers, most recent on 12/14/2023

  RE: Video showing black in timeline and on export
  @Lillian-Fidler Hi Lillian. The only thing I can think of to try is to change the middle box (processing) to CPU and see if that allows the clip to be rendered visibly. It could be something to do with the GPU not having a hardware video encoder. Of
• ACID

  9 answers, most recent on 9/3/2024

  RE: ACID Pro/Music Studio still a valid tool/DAW choice in todays market?
  So I've since been made aware that "not everyone" ran into the Vst issue in ACID Pro, but the fix that released in AP11 took care of it for those who experienced it apparently. I have since decided to upgrade my AP10 to AP11 in my newer Windows 11
• Movie Studio

  One answer, on 9/19/2023

  [Closed] Why can’t “points” be added to the track volume anymore?
  I can’t get this question answered by anyone! I’m on an older Version (Movie Studio 15 Platinum) BUT I refuse to pay for newer version or upgrade until someone answers my question. I go back to Sony and this has been an incredibly disappointing
• Movie Studio

  10 answers, most recent on 2/21/2025

  RE: Bluray playback issues
  @cocobacon Hi . . . . the encoding values that, in your experience, need to be changed at all? These are all default for the NTSB 1920x1080 setting . . . . Assuming that your are in a NTSC standard area then nothing in the default settings needs
• Movie Studio

  5 answers, most recent on 5/22/2024

  RE: Can't delete files that were on the timeline but have been removed
  Hi @AAProds,I'm not sure if my suggestions will work since out of personal habit I don't delete files (objects) from my hard drive from within my editing software or have it running while I'm deleting the files in Windows Explorer. I'm not
• Off topic

  No answers, created on 2/11/2024

  Best domain registration & Hosting company reasonably priced
  Hi All I'm wishing to Host my Magix website & register a new domain, can anyone please recommend a good package & one that doesn't hike the fees in the second year for hosting, emails etc...the site is, not high traffic
• Movie Studio

  40 answers, most recent on 11/24/2023

  RE: Movie Studio 2024 Choppy/Laggy MP4 playback/preview
  @CubeAce I just did an experiment and loaded a camera LUT into the LUTEffect folder where it worked as that folder also uses CUBE files. Folder is found in C: Users / Public / Public Documents / MAGIX / Common / Videocontent / (Your program
• ACID

  4 answers, most recent on 10/24/2023

  RE: 64bit versions of ACID PRO not supporting 32bit VST's
  Thank you @SP. What's your experience with tools like JBridge? I've heard that it can be hit or miss and that these types of bridging tools are still in a developmental stage & have not reached a point of maturation. Also to highlight again, I
• Off topic

  6 answers, most recent on 4/9/2024

  RE: [Closed] Reaching out to Support
  @Can-Dive My experience has always been that, when I raise a Support Ticket I receive almost immediately an automatic acknowledgement of my question with a Ticket Number. Direct response to the specific question has been within a few days at the
• Video Pro X

  68 answers, most recent on 3/27/2024

  RE: codec cost
  @Marc-Goder @terrerad @Former user @johnebaker Hi John. My experience mirrored yours exactly with the same pop-up appearing in VPX 14 after downloading the codec for free from my copy of Vegas Pro 18. @Reyfox Hi, yes, exactly that. A pop-up
• Music Maker

  12 answers, most recent on 6/25/2024

  RE: MM 2025 Upgrade, 20 free Soundpools
  @Philip-J, @GRB Hi . . . . Can be tricky to find proper link to support . . . . Click the Support link at the top of the page, then select your product  Scroll down to the bottom of the next page and select Contact Support   Select Email Support,
• ACID

  8 answers, most recent on 11/20/2023

  RE: product won't accept serial number, and other comments
  If Xara is not Magix, Magix certainly has a funny way of advertising other people's products. https://www.magix.com/us/professional-photo-editing/ Anyway, I didn't mean to be quite that grumpy before. Magix has some good products, and I'm pulling
• Movie Studio

  17 answers, most recent on 10/3/2023

  RE: Individual Scene Import VIA Mouse Drag not Working/Available
  @browj2 @johnebaker @Former user @OmegaMan Now I'm getting very confused. After using Windows Restart to give Windows a clean boot up, I have managed to import sections using grab and drop from between range markers in all timeline modes in both
• Photostory

  3 answers, most recent on 12/9/2023

  RE: Photo positions lost when changing from storyboard to timeline
  Hi Jeff, Thank you for your help. Being new to this forum I was completely unaware I had created a duplicate post. So, apologies for that. Maybe creating the post on my phone resulted in me double clicking something??? How exactly that would have
• Movie Studio

  30 answers, most recent on 8/9/2024

  RE: Copyright Claim
  @Carolly Unfortunately as I introduced my first post, this is a user to user forum so there are no Magix staff present on the forums. Even the moderators are not Magix staff. None of us here have any more information on such matters as you could
• Movie Studio

  8 answers, most recent on 3/14/2024

  RE: export was cancelled due to an error but no code,
  only changes i made...i had a section with 25 short clips my pc was struggling so i did the 25 clips as a seperate edit i then finished it as an mp4 i then went back into main movie removed the 25 old edits on timeline put in the mp4 with the 25 in
• Video Pro X

  111 answers, most recent on 1/29/2025

  RE: Feedback about VIDEO PRO X15
  @browj2 Hi John. I did. You used the word 'adjust', not type. Therefore the implementation method was left open. I have re-run the experiment again, this time typing in the values. Still worked but I always press enter after a command out of habit
• Music Maker

  9 answers, most recent on 6/19/2024

  RE: Song Maker not working anymore
  @JamesBay Like already written, you can use the gear icon to change the Song Maker settings. I believe if you set the AI influence to zero the error should go away. Each Soundpools from the in-app-store (not from Producerplanet) comes with
• Movie Studio

  39 answers, most recent on 2/1/2024

  RE: Stereoscopic 3D Video Export Issue
  @CubeAce Hi Ray Oops my bad, I should have been more precise in clearly stating that the Anaglyph is for previewing only, to ensure the Stereo effects is applied and adjusted correctly. I was exporting as 3D stereo SBS, full or half width, MP4 files
• Video Pro X

  34 answers, most recent on 2/18/2024

  RE: NVIDIA 4070 issues on most basic video editing work
  Hi Marc. I constantly go back to my camera manual and my own notebook for references. 300 plus pages of information takes time to absorb into any type of workflow and the more the camera can do the more one has to remember and when time permits,
• ACID

  10 answers, most recent on 4/12/2024

  RE: [Closed] Magix has totally destroyed Sony Acid
  @Bob-Sobers Hi, Support is terrible. I totally disagree with you. This is your first post in the forum, so you have never mentioned any problems that you have had or asked for help. Have you raised any tickets with Magix? Did you notice the big
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Hi everybody! I would also like to add my experience with the total lack of support from Magix.In short:I had subscribed to the Vegas Pro 2-year Smart Subscription in 2024.Before the renewal, which was due in January 2026, I received couple of
• Movie Studio

  16 answers, most recent on 1/9/2024

  RE: [Closed] Using GPU and CPU together for encoding process?
  @Willem-vdfdeJong So honestly I'm pretty sure it's a problem with the Movie Edit Pro Premium software. It's not a "problem". That was the design at the time. As you have found, the later versions of Magix do fully utilise the GPU and result in much
• Movie Studio

  10 answers, most recent on 12/17/2023

  RE: [Closed] MXMPEG2 Error 0110: no media decoder found
  @Randel-Eden Welcome to the Magix user forums, so we have not lost anything! Also, this thread is asking a specific question about a codec; your post is a general complaint about Movie Edit Pro. Please don’t hijack another user’s post by introducing