• Movie Studio

  47 answers, most recent on 1/7/2023

  [Solved] sound issues
  Hi! i`ve recorded some game videos. And they seem to sound right, but once I import them to Video edit 2014 the sound is altered and there`s some background noise. There`s som sounds that are gone And it sounds funny. So i`ve been troubleshooting a
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  RE: Licenses for songs used from Sound Forge
  @John-Couto Hi Pleased to hear that the claim has from HAAWK Publishing has been released. John EB
• Movie Studio

  6 answers, most recent on 12/7/2022

  RE: [Solved] NewBlue Effects Bundle Have WaterMark Even After Registering
  @AutumnSoul Hi and welcome to the user to user forums. Try looking at this topic. Ray.
• Movie Studio

  One answer, on 12/19/2022

  [Solved] How to de-register copy of Movie Edit Pro Premium
  I got a copy of Movie Edit Pro Premium from a family member but when I tried to install it, it is already registered to his email and so I can't use it. Is there a way for us to de-register it from him?
• Movie Studio

  32 answers, most recent on 1/28/2023

  [Solved] Plug In's For MEP2016 Plus
  Hi Gang I realize 2016 is an older application. Just need a refresher: Is it possible to download a 'Plug In' (from a different computer), then install it in MEP2016 Plus (on another machine)? As I recall any Plug In's are usually installed directly
• Movie Studio

  7 answers, most recent on 4/10/2026

  cant download extra content
  HI! Im having trouble to install the extra content and efects and such. Do anybody customer support mind install theese things on my computer? when their available. thanks
• Movie Studio

  9 answers, most recent on 2/21/2023

  RE: [Solved] Adding a second or 2 to beginning of project
  @john-x Hi. There are three mouse mode buttons. Single object, Single Track, and All tracks in the timeline editor. Assuming you are using the track view mode, just grab the first object in the timeline mode and move it backwards using the All
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  @Christiaan-Deliaert @Tom_Sp Hi Hopefully Magix will have another look as you have an invoice, bear in mind they have just returned today after Easter. Stephen Forum Moderator
• Movie Studio

  20 answers, most recent on 4/21/2023

  RE: [Solved] Section Effect does not work
  @Simply_Simon Hi . . . . I recorded it at 2560 x 1440 p, but it should actually be 2160 x 1440 p . . . . 2160 x 1440 is an odd Aspect Ratio ( 3:2) for video A resolution of 2560 x 1440 has an aspect ratio (AR) of 16:9. To add to @CubeAce comment,
• Music Maker

  6 answers, most recent on 9/12/2023

  [Solved] Questions on Soundpool Commercial licensing
  Hi Everyone, Need some help... New to Music Maker, Purchased the program 2024 and unlimited Soundpool loops unlimited yearly subscription. I have downloaded two of the soundpools with my unlimited subscription (Soundpool A & Soundpool B for
• Movie Studio

  3 answers, most recent on 1/1/2023

  [Solved] MEP 2016 Plus - 'Free' Cropping?
  Hi Gang - Haven't been here for a while. Happy Holidays! Using Windows 10 - Need refresher on cropping. I'm familiar with the Preview Window, but is there a way to Free-Style Crop with a cropping tool? Thank You Mike
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @MegaMooer Hi. Have you tried rolling back your nvidia driver to a much earlier version? Ray.
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  Hi The screen recorder records only the screen, no audio. For both, you need to use a different app, like OBS. John CB
• SOUND FORGE

  7 answers, most recent on 6/14/2023

  RE: [Solved] Sound Forge 16 - latest updates, mp3 encoding issues
  Hi @TripleXL,Do you have "Always proxy compressed formats" enabled? This setting is in "Options> Preferences> General".FWIW, the best quality setting for encoding MP3 files is 320kbs, constant bit rate (CBR) with the 'quality' parameter set to
• Photostory

  2 answers, most recent on 1/11/2023

  RE: [Solved] Camera/zoom shot issues
  @RPlacek Hi . . . . cannot add or edit camera custom set points. All options (add, delete, copy) are greyed out. . . . Assuming you mean keyframes, see the image below - the step 2, effect selection, applies to any effect that can be keyframeable to
• Music Maker

  3 answers, most recent on 11/5/2022

  RE: [Solved] Sound pools problem
  Hi guys. I managed to fix this by re-installing the program. A bit annoying when it happens
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi Good news, I received an email this morning (UK time) the issue has been replicated by Support and forwarded to Development. John EB
• Photostory

  19 answers, most recent on 6/14/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, Wrt my last comment: I have just checked: my previous computer had Windows 25H2 Build 26200.8524 and the new one has Windows 25H2 Build 26200.8457. Very similar. The old computer runs Photostory 2025 with no issues.
• Movie Studio

  3 answers, most recent on 2/1/2023

  [Solved] MEP2016 Plus - Re-naming Default Files 'Record - 0001'
  Hi Gang Sorry for any repetition, in an effort to slim line capture file sizes, I'm naturally beginning and ending capture selectively and then would like to Re-Name the Defaulted Label: 'Record - 0001' to a specific name. Is that acceptable? If so,
• Movie Studio

  10 answers, most recent on 1/18/2023

  [Solved] Twitch exported video goes blank after few seconds
  Hi, I downloaded few clips from Twitch streams and when I import them into Magix Movie Editor, audio works and few first seconds of video shows, but then video goes blank. This happens with all clips and different Movie Editor versions. ATM I am
• Samplitude

  One answer, on 1/15/2023

  [Solved] Pro X7: Input via Keyboard doesn't work in Mixer
  Hi, after working serveral years with Samplitude 7 I've just upgraded to Samplitude Pro X7. My problem is I can't input any numeric values in the mixer view via my keyboard. The problem only exists in the mixer view, everywhere else I can input
• SOUND FORGE

  8 answers, most recent on 3/31/2026

  RE: Wave Hammer - Sound Forge 18
  Hi Everyone The official announcemnt of the Magix product changes is here. John EBForum Moderator
• Music Maker

  9 answers, most recent on 1/19/2023

  RE: [Solved] Can't add serial number
  @Mason-Ollerton Hi . . . . I have an audio device conected . . . . Is this an external USB audio device ? If so try unplugging it, restart the computer - Windows key, Power icon, Restart ie  not a shutdown then start Music Maker. If Music Maker
• SOUND FORGE

  14 answers, most recent on 1/5/2024

  [Solved] Non-pro version lose Undo history upon file save?
  Hi, does the regular, non-pro version of Sound Forge 16 have a way to retain my undo history when I save the file?