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  • Movie Studio
    11 answers, most recent on 1/26/2021
    RE: Startup error in module "Open CL.dll"
    @Jim-Hinnant Hi Jim Thanks for the extra info - nice machine. Do you have a monitor connected to the HDMI socket on the laptop? If not this may be the cause of the issue, MEP is trying to use it but cannot because there is no monitor plugged in
  • Movie Studio
    43 answers, most recent on 1/27/2021
    RE: Lines drawing
    Thanks Terry for your interest.I am using Magix Movie Edit Pro Plus v. 20.0.1.73.I make videos of my own travels for myself. Drawing curved lines from point A to point B has been tiresome for me for a long time. I did this in GIMP and then ported
  • Movie Studio
    22 answers, most recent on 2/6/2021
    RE: BUG 4K 100Mbps 30p drops 1/3 of frames on rendering - solution in post
    @K-Wood Glad it's sorted for you but if you are really finding MEP 'fun' you should have a serious look at the VPX offering as it is MEP on steroids. The colour correction tools are more refined as is the double monitor for viewing corrections vs
  • Rescue Your Videotapes!
    32 answers, most recent on 1/21/2021
    RE: Cannot get video and sound to show in "rescue your video tapes".
    Hi John, I have tried 3 usb ports (two front, one rear) all of which I know are good as they get used for other things. I do not have direct access to a "friendly computer shop near you who could either lend you a converter or test yours", and
  • Rescue Your Videotapes!
    32 answers, most recent on 1/21/2021
    RE: Cannot get video and sound to show in "rescue your video tapes".
    @Pensioner, @CubeAce Hi The processor type should have no bearing of the issue - the device is windows/software controlled. I suspect there is a 'fault' either: with the USB port - if it is a USB 3 port I have had and seen issues plugging USB2
  • Video Easy
    No answers, created on 1/18/2021
    USB Performance notification
    I have followed all the instructions for the Performance Issue notification Tested with two different Win10 machines with the same problem. CPU Performance is about 3-4% while recording a Video. The notification always comes 60 seconds after
  • Rescue Your Videotapes!
    3 answers, most recent on 1/24/2021
    RE: Loss of folders
    @a-g2776 Hi and welcome to the user to user forums. Have you tried a Windows search for file types rather than folders? That may show the locations of the files. If you are using external drives have you tried plugging into a different port or
  • Music Maker
    8 answers, most recent on 1/15/2021
    RE: VST Plugins
    @Zandrich-Mynhardt Which version of Music Maker is installed? See under Help, About. As far as I know, the EDM edition is just the Free version plus an instrument and a few soundpools. The instrument is a Magix instrument and does not require VSTi
  • Audio Cleaning Lab
    15 answers, most recent on 1/14/2021
    RE: Unable to make recording from cassette to computer hard drive
    @leif-hkansson Hi Leif Thanks for the feedback - this may suggest the issue is with the USB3 ports on the other computer not being consistent at supporting USB2 devices. John EB
  • SOUND FORGE
    13 answers, most recent on 5/4/2022
    RE: Silence when applying plug in chain
    @Edward-Ulloa Hi . . . . I've been using the Focusrite USB ASIO since I'm working at home on my speakers and use this audio device. . . . Assuming you are using a Focusrite Scarlett and have you speakers/headphones plugged into it, the device could
  • Other products
    One answer, on 1/12/2021
    RE: [Closed] Humble Bundle Vegas Pro 14 key says it was already registered
    @Tyler-McLemore Hi Tyler and welcome to the user to user forums some some Magix products. Unfortunately you are on the wrong website for Vegas products and should be here instead. Having said that, in instances of any product problems, software or
  • Audio Cleaning Lab
    15 answers, most recent on 1/14/2021
    RE: Unable to make recording from cassette to computer hard drive
    @leif-hkansson Hi . . . . Reason: unknown external fault . . . . This would suggest the Pre-amp is faulty or the laptop USB ports, if they are USB 3 are not switching correctly to USB2. If the laptop has a combination mic/headphone socket, this can
  • Audio Cleaning Lab
    15 answers, most recent on 1/14/2021
    RE: Unable to make recording from cassette to computer hard drive
    @leif-hkansson Hi . . . . Reason: unknown external fault . . . . This would suggest the Pre-amp is faulty or the laptop USB ports, if they are USB 3 are not switching correctly to USB2. If the laptop has a combination mic/headphone socket, this can
  • Movie Studio
    9 answers, most recent on 2/9/2021
    RE: Where's the Hardware Acceleration here?
    @Richard-Curtis Hi Do/check the following: Check in the BIOS that the UHD630 has not been disabled  In the Windows graphics setting set MEP (videodeluxe) as shown below  In MEP check the following settings for the Program settings, Display options
  • SOUND FORGE
    14 answers, most recent on 1/9/2021
    RE: Capture output from keyboard thru USB
    @Vincent-Grillo The audio interface I suggested will connect via your USB 2 port. No need to use any audio-only port like the 3.5 socket you mention. HTH Jeff
  • SOUND FORGE
    14 answers, most recent on 1/9/2021
    RE: Capture output from keyboard thru USB
    @emmrecs @rraud @johnebaker Thank you, all... Tried the RCA/3.5 adaptor - Could not record a sound. I believe it is because the only port available for the 3.5 connector - Dell calls it an "Audio Combo" port - was not carrying the signal to SFAS...
  • Rescue Your Videotapes!
    No answers, created on 1/7/2021
    Only sound
    Hi, I'm a new user and need help with my Video saver 8th edition. I´m trying to copy my VHS-tapes to the computer. I have sound but the screen is black. It's strange because it worked yesterday. I´ve checked the connections and the switch on the
  • SOUND FORGE
    14 answers, most recent on 1/9/2021
    RE: Capture output from keyboard thru USB
    @Vincent-Grillo Hi . . . .  I intended to insert the RCA jacks into the corresponding ports on the keyboard and connect it to my PC via a USB port. Is that a useless step? . . . . That is exactly what you cannot do, you also risk damaging the USB
  • SOUND FORGE
    14 answers, most recent on 1/9/2021
    RE: Capture output from keyboard thru USB
    I always thought USB ports were digital only in/out and I do not see any module. Even low cost A/D-D/A audio interfaces usually cost significantly more than the one mentioned. Unless I am missing something. For that low price, you could try it.
  • SOUND FORGE
    14 answers, most recent on 1/9/2021
    RE: Capture output from keyboard thru USB
    @johnebaker Thank you for the response. I intended to insert the RCA jacks into the corresponding ports on the keyboard and connect it to my PC via a USB port. Is that a useless step?
  • SOUND FORGE
    14 answers, most recent on 1/9/2021
    RE: Capture output from keyboard thru USB
    @emmrecs Thank you for the quick reply. I realize this forum is not meant to be a teaching platform, but I certainly appreciate the help... This set of cables should connect the keyboard to a USB port on my pc. How do I set SFAS to capture the
  • SOUND FORGE
    14 answers, most recent on 1/9/2021
    RE: Capture output from keyboard thru USB
    @Vincent-Grillo The USB port of your keyboard is for the transmission of MIDI, not Audio, as far as I can see from the on-line web page for it. SFAS cannot record MIDI, it is an audio recorder. So you need to take the outputs from the phono sockets
  • SOUND FORGE
    14 answers, most recent on 1/9/2021
    Capture output from keyboard thru USB
    Just starting... I have an Artesia PA-88W keyboard (recent gift), and I would like to capture output while I play. It has a USB port which I can connect to a Win10 computer. How do I tell SFAS14 to capture the output? Hope this isn't a total newbie
  • Movie Studio
    9 answers, most recent on 1/4/2021
    RE: MEP2016 Projects files paths
    @johnebaker Hi John. however may have some minor issues loading them due to the MEP versions they were created on (17 and MX) - fortunately there are no special transition effects, animations, etc in them. Again, that is another yet another 'Kettle
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