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@Eleyan The 365 version probably needs to check whether your subscription is still active. Other than that, X5 should work fine. If you have problems with audio increase the buffer size in the ASIO driver settings. The transport control is a

Samplitude

9 answers, most recent on 8/29/2024

RE: audio stopped loading with project

@Neil-Scott Are the files still on drive D? Sometimes Windows changes drive letters if you use external drives.

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

Greetings all, Nvidia have released RTX driver 591.59-desktop-win10-win11-64bit-international-dch-whql available as Game Ready only. On my system with RTX 4060 and MS2025 this driver still DOES NOT give NVENC hardware encoding with H.264 or HEVC but

Samplitude

14 answers, most recent on 10/14/2024

RE: Vita corrupted. Samplitude won't allow re-download to reinstall

@Former user Please try to open the folder C:\Users\YourWindowsUserName\Documents\Magix Downloads\Installationsmanager\ Maybe the installers for the Vita instruments are still there.

Video Pro X

3 answers, most recent on 3/17/2026

RE: add-ons

@Antonio-Marte Hi and welcome to the forum. . . . . when I try to reinstall the proDAD add-ons, it says they're already installed . . . . Unless you uninstalled the proDad addons before uninstalling/re-installing VPX 17, then they should be

Movie Studio

3 answers, most recent on 11/12/2023

RE: [Solved] How to disable video, only play audio portion

@mpike Hi, how can I disable the video and only play the audio? Simple, depends on what you want. 1. Not have the video at all on the timeline. Get the video and audio on separate tracks (shortcut Ctrl+H), ungroup using the ungroup button

Movie Studio

36 answers, most recent on 7/14/2025

Video Deluxe 2026 website

One of my complaints was how Magix did their websites. Maybe someone was listening. The Video Deluxe webpage is great, except for some of the videos in German. I'm sure that they could have used their own software to create videos in the language

Audio Cleaning Lab

16 answers, most recent on 3/13/2025

RE: Family History Cassette Tape Project - Tips to Begin?

I am improving at editing, but still far from where I want to be. At the end of one tape I found my aunt playing her ukelele and signing a song from her childhood. I married it up with a few photos. and posted it to Facebook for my cousins. (The

Photostory

6 answers, most recent on 8/24/2025

RE: "Sound Optimization", disappearing transitions, transition/music issue

Jeff, Glad to follow up. The "Sound Optimization" popup seems to have disappeared on its own... I'm crossing my fingers. But one issue buried with the others was not resolved: The Object Mode selection change you recommended did fix the soundtrack

ACID

2 answers, most recent on 12/29/2023

RE: [Solved] Can't sync external devices in Acid Pro 11 no midi time code/clock?

Thank you SP! I had tried most of that but got confused on Sync in preferences VS the actual Time Code options under Options. The trick is a two step process: 1. You must go to Preferences and the SYNC tab FIRST and select the proper Midi device to

Movie Studio

8 answers, most recent on 6/6/2024

RE: [Solved] Imported videos have sound but all frames are black

@Zoran-Rukavina Hi The mediaInfo data shows that the video is a 'standard' although with an incorrect audio sample rate format, MMS 2024 should not have an issue with the files. However there is an issue that should be fixed before proceeding

Off topic

One answer, on 4/5/2025

[Closed] Getting error code -24 when i try to render video in vegas pro 20?

I am getting error code -24 when i try to render video in vegas pro 20? I have already registered my vegas, but i did change my PC and email while and i did make the changed in Magix profile, but i still get this error ?

Music Maker

One answer, on 1/28/2026

I had purchased the Magix Music Maker 2026 and never got the code

Never got the activation code in my email. Had PayPal contact them to see what was happening to the no activation code. 5 days later got the code and was able to activate this product. Then PayPal never got an answer from them and gave me a refund.

Movie Studio

12 answers, most recent on 9/15/2025

RE: Does MovieEditPro Premium support LUT?

Hi Have you raised a support ticket or sent an email to infoservice@magix.net? Yes. Of course. A few days (week?) ago..... but still no answer. Did you try dragging a LUT onto a video clip in MEP 2021? It does have Movie Looks so may support the

Video Pro X

13 answers, most recent on 6/19/2025

RE: plugin NewBlue Infinite Looks

@Betovalle I got proDAD Vitascene V5 pro with MMS 2024 Suite. I kept seeing in the Effects>Extra Effects, the download thumbnail for Vitascene. I "installed" this several times. Each time, the download thumbnail was still there when checked. I

Music Maker

6 answers, most recent on 5/28/2023

[Solved] Update fail - Files in use error

Files in Use - Updater 12484, - C++ Application Development Frameworks 17352 & 5388 I tried to install the latest patch for MMM2021, but it brings up the above error. Files in use. I did a reboot and it still occurs, hasn't been an issue

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

@nicolesharp100 Hi. The last version of QuickTime for Windows still works on the latest version of Windows. I have it installed with no problems. Whether Magix will take advantage of that for your videos or not I don't know. You can only try. It's

Samplitude

24 answers, most recent on 12/23/2024

RE: Extremely slow download speeds!

@W-Quinellipe-Zorn I am delighted that the problem you experienced seems to be fixed but please note these are NOT the forums for the Magix Vegas range of products and you should post any questions/comments on your purchase in the appropriate

SOUND FORGE

5 answers, most recent on 4/24/2025

RE: Sound Forge Pro 18 not remembering save settings, plugin settings

This bug is still active and it's driving me crazy. SF17 had this bug and has not been fixed in SF18. Do the devs actually test their products in real-world situations? Like yourself I have missed quite a few of these and managed to save out plenty

Photostory

12 answers, most recent on 3/12/2025

RE: Hardware Acceleration Failing

I tried mediainfo and framerate on videos is constant. I'm going to experiment using mpeg4 instead of HEVC and see if it still has failures. I have noticed that mpeg4 gives better results than HEVC anyway using the default bitrates. There seems to

Music Maker

22 answers, most recent on 3/20/2025

[Solved] New Install; Music Maker 2024 - Laggy and Crashes

Over the last 2 days, I've been trying to install Music Maker 2024 (32.1.0.13) on my new laptop. For some reason it has been an arduous process. Downloading sound pools was slow and installing instruments led to crashes. I even started over and

Sequoia

5 answers, most recent on 8/27/2025

Codemeter

Hi- I own a copy of Magix Sequoia 12 but have misplaced the dongle. It is likely in storage. I still have the install discs and license code, book, etc. I’m registered with Magix. I’ve also reached out to Magix for support (they had offered this

Music Maker

6 answers, most recent on 1/22/2024

[Solved] Given Soundpools commercial or non commercial use

I haven't been able to find the answer to this question, so I'm hoping someone can help. I know if you buy a Soundpool, you can buy the commercial license for it, but what about the Soundpools that come with MAGIX Music Maker 2024 Free? (80's -

Rescue Your Videotapes!

7 answers, most recent on 12/2/2025

RE: DRIVER DOWNLOAD

@AAProds Like I mentioned before, you just need a simple modern USB video grabber, compatible with your operating system and a video recording software. Could also be a free one. You don't need something from Magix if it isn't available in your