Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Jason-Serrano Hi Jason. If your 2020 version is still showing in your Magix Account when you log into the main Magix website then yes. If it doesn't show contact Magix at serviceinfo@magix.net Ray.

SOUND FORGE

2 answers, most recent on 8/16/2021

[Solved] Can I upgrade from Sound Forge Pro 13 to 15?

Hi! This is my first post to this forum. I recently purchased Sound Forge Pro 13 from Humble Bundle and I really like it, so I’m wondering if I can upgrade to Sound Forge Pro 15, and how much it would cost. I see the upgrade price on the website,

Music Maker

7 answers, most recent on 10/28/2021

[Solved] License key does not work

I purchased Music Maker Plus 2022 edition from the "Guitar Center" website. The License Key they Sent me Appears to be invalid. What Recourse do I have?

Movie Studio

One answer, on 8/15/2021

RE: [Solved] Unregister and Reregister software

@Nir-Hasson Hi and welcome to the user to user public forums. As such please remove your serial number. We fellow users don't need it and you run the risk of compromising your programs security. You need to log into your Magix account on the Magix

SOUND FORGE

6 answers, most recent on 7/31/2021

RE: [Solved] Computer ID incorrect (error message)

Two plus weeks with this issue and here is the answer from Magix. Had I not uninstalled the program, I could still be using it just without the ability to make MP3's. MAGIX Pro Support Jul 29, 2021to me Hello,thank you for your message.I'm really

Web Designer

One answer, on 7/26/2021

[Solved] More information on changing my domain name

Hello, I have searched around the FAQs and this forum. But, I just need a little more information.I want to change the domain name for the free 12 month website you get when you buy their website software.It says I have to cancel first? But, then I

Other products

3 answers, most recent on 7/23/2021

RE: [Solved] Movie Studio 18 Suite - Green Flicker in video playback and render

@websnail Hi and welcome to the user to user forums. The reason no-one has answered you yet may be down to no-one else using Snagit. I took a quick look around the website and confess it looks an interesting program. Unfortunately there is no

Movie Studio

4 answers, most recent on 7/22/2021

[Solved] Program crashes on opening

I have just "upgraded" to Movie Studio 18 Platinum. When I open the program it crashes and closes. See attached crash report. I have uninstalled the program and deleted all files as suggested on website and then redownloaded program and installed.

SOUND FORGE

6 answers, most recent on 7/31/2021

[Solved] Computer ID incorrect (error message)

Sound Forge version 7.0b (301), Win 7, X64 - YUP, I'm a dinosaur.I lost the ability to save MP3's due to re-register error message. Each and every time I plug in the computer ID number into the Magix website, I'm told it's incorrect. After reading

Movie Studio

3 answers, most recent on 6/27/2021

[Solved] NEWBLUE FILTERS 5 ULTIMATE effects do not "Activate", have watermark

Hi MAGIX Support Community, Yesterday I purchased the MAGIX MOVIE EDIT PRO 2021 PREMIUM which included NEWBLUE FILTERS 5 ULTIMATE plugins. The NewBlue software installed successfully, however none of the individual effects allow me to “Activate”,

Other products

4 answers, most recent on 6/2/2021

RE: [Solved] How to move to a new computer.

I was able to reset get a new activation code. I needed to set up a profile on the Steinberg website. There is a detailed description of how to updated your profile to register Spectralayers 7 Pro using your original license no. and by using their

SOUND FORGE

25 answers, most recent on 4/25/2021

RE: [Solved] Quote: "An error occurred while creating the media file"

My issue has been SOLVED. Here's a SUMMARY. First off, my thanks to Magix staff member for the solutions he provided. This is what he wrote: INTRO This issue is a rare one, but it did happen occasionally, as it was an issue caused by a leftover bit

Photo & Graphic Designer

10 answers, most recent on 4/24/2021

[Solved] Incorrect ftp settings held in memory and undeletable

I publish a couple of websites directly from Xara Photo & Graphic Designer Pro using the publish to "Other Web Host (via FTP)" option. I've recently encountered a major problem with the functioning of the publisher which I've not experienced in

Other products

5 answers, most recent on 4/16/2021

[Solved] Independence Free and ProTools? Compatible? How does it work?

Hello, I was hoping to be able to use the Independence Free sampler to put a sample into Pro Tools and trigger it with my midi controller. Will this work? I thought the download said they were compatible, but maybe not. I am not quite sure what the

SOUND FORGE

25 answers, most recent on 4/25/2021

[Solved] Quote: "An error occurred while creating the media file"

I have a project open -- and when I try to save it as a simple 16-bit 48Khz WAV-file in SoundForge 12 PRO (which I have registered and have a license to), the program will complain with the following message:"An error occurred while creating the

Movie Studio

One answer, on 4/1/2021

[Solved] Cannot download Magix Movie Edit Pro 20 product

I purchased Magix Movie Edit Pro 20 at Guitar Center. They sent me a link to download the product along with the product key, but when I clicked on the link and chose United State as my origin, it showed to the www.magix.com website and I could not

Video Pro X

8 answers, most recent on 4/1/2021

[Solved] error code: -24 , how do i reach support

I had a computer meltdown recently so i was unable to get my products deactivated and now i can't reinstall them. from what it looks like the account that i created didn't create a website side account for me to deactivate it myself. how do i reach

Movie Studio

One answer, on 3/30/2021

RE: [Solved] Won't let me download NewBlue Titler Pro 7 Express

Hi. I'm sorry but you are on the wrong website for Vegas products. You need to be here. Ray.

Other products

2 answers, most recent on 3/24/2021

RE: [Solved] VEGAS PRO 18 - Poor quality programme

@Jesse-Shannon Hi Jesse. Also, why isn't Vegas Pro 18 listed in the "new Post" product listing drop down menu? Is that saying how little they believe in their product or have I missed something? Yes, you are on the wrong website. Vegas has it's own

Photostory

3 answers, most recent on 3/22/2021

RE: [Solved] Cannot boot The software anymore

Hi Jeff. As it turned out Parallels uses Bootcamp "elements" when installed on a Mac. Since I wrote my post here on Magix, I have worked hard and fixed the problem on my own. Here are some steps I took: 1. I purchased a key from Microsoft for my

SOUND FORGE

4 answers, most recent on 3/21/2021

RE: [Solved] Re-installation windows 8.1

Only a suggestion ... do you have NET Framework 2 Service Pack 2 installed? If not, this is the link from MS' website: https://www.microsoft.com/en-au/download/details.aspx?id=1639 I have no idea if this will solve the install problem but its worth

SOUND FORGE

5 answers, most recent on 3/17/2021

[Solved] Update to Sound Forge Pro 15

I received an email that said I was entitled to a free upgrade from Sound forge 14 Pro 365 to 15 so I downloaded it and installed. The email said to use my existing serial number but it is not accepted.After looking at the "My products" area in the

Music Maker

2 answers, most recent on 3/7/2021

[Solved] Upgrade not registered even after payment successful and email receipt

So i have dug a little further and found some weird stuff..... i have a purchase order email confirming my upgrade to magix music maker premium 2021.... however when i sign into the magix website in order to find the SN... the only SN it is offering

Web Designer

20 answers, most recent on 3/6/2021

[Solved] paypal buttons from catalogue won't download

i have seen several post from others about this, i just upgraded to premium $60 and i still can't add paypal buttons to my website, this is very frustrating, i feel like im just throwing money away!!! and no support from xara other than this forum.