Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Ogbegbe-JohnsonU Just to reassure you; I have just changed my computer, now running Windows 11, and Xara 3D Maker 7 installed without any issue. Assuming you registered your original installation and so have a Magix account, go to

Movie Studio

One answer, on 6/9/2025

RE: インストールができません

@YUKIO-OOHASHI Welcome to the Magix users forums. Email infoservice@magix.net with full details of your purchase, including both the incorrect and correct email addresses and ask that they resend the email to the correct address with the serial key

Music Maker

2 answers, most recent on 3/15/2026

RE: I installed Music Maker 2014 in new computer.

@TERRY-BEACH Hi Error code -10 means the program online connection had an error, or was dropped/interupted. Assuming the new computer is running Windows 11. If the serial number begins with P2- then this may be the issue, the P2- serial numbers

Music Maker

15 answers, most recent on 1/19/2025

RE: Confused by Music Maker Premium extras (Instruments & "articles")

Hi,I also have some issues/misunderstandings about Music Maker Premium extras.I received recently a Music Maker 2022 Premium key I bought from Humble Bundle and I was searching about what is included in this version on the internet but there is not

SOUND FORGE

6 answers, most recent on 1/27/2024

RE: Stops Working when trying to open Trial Version Audio Studio 17

@rraud Thank you for the suggestion but, while holding down the 'Ctrl+Shift' keys, as you instructed, I couldn't get to the reset utility.

Music Maker

8 answers, most recent on 12/18/2023

RE: [Closed] What does loop mean?

@rraiderr Which pack? Can it be that each loop has multiple versions in different keys?

Video Easy

4 answers, most recent on 3/13/2024

RE: Video Easy-Do Your Keyboard Arrow Keys Respond?

@johnebaker John, thanks, I didn't make myself clear. I can't step through an object, frame by frame, with the arrow keys, like we can in Movie Studio. Are you the same?

Other products

One answer, on 2/12/2026

[Closed] VEGAS PRO 22.0 crashes when opening some tabs

Hello! VEGAS PRO 22.0 keeps crashing, over and over again, whenever I click on the following tabs: "Video FX", "Media Generator", and "Transitions". I have already tried uninstalling it twice, wiping it completely from my PC everywhere, even as far

ACID

9 answers, most recent on 1/24/2025

RE: Won’t install Sony acid 7

@NTC-LAIDLER Ok, the failed download might be a server problem on Magix' side. For this I recommend you to contact customer support at infoservice@magix.net and ask them for a direct download link. But Acid is still installed, correct? You can hold

SOUND FORGE

6 answers, most recent on 12/9/2025

RE: reg custom fade scripts from old version not recognized by new reg

@Steve-p There was an old Sony Preset Manager tool. It lets you manage presets for Sound Forge and Acid. Preset Manager 2.0k Build 114 info https://web.archive.org/web/20150209065845/http://www.sonycreativesoftware.com/dl/dl.aspx?dwnid=115 Download

ACID

13 answers, most recent on 12/31/2024

RE: My Acid 11 Error code 14

@Gunter-Bubleit Please be aware that these are public forums and confidential data, like serial numbers, should never be posted here. Hence I have edited your post. No-one who posts here is a Magix employee; you need to email infoservice@magix.net

Movie Studio

23 answers, most recent on 2/16/2024

RE: Using the cut tool while the cursor or movie is playing

@johnebaker Hi John. Wow! That is one shortcut key I will try to remember for those odd times it is useful. Thanks. Ray.

Movie Studio

18 answers, most recent on 3/14/2024

RE: versions 2023 and 2024 Movie Studio Platinum on the same machine

@David-Fitt As indicated by earlier posts to this thread, if you are upgrading from MMS 2023 to the same edition of MMS 2024 (e.g., from 2023 Premium to 2024 Premium) the new version will automatically uninstall the older one before it installs the

SOUND FORGE

8 answers, most recent on 3/18/2023

RE: [Solved] sound forge 15 crashes on start up windows 10

Welcome to the Magix Sound Forge users community @John-Walsh5524. First, try "Reset all preferences and clear cached data"... Assuming you cannot access the "File" menu command, use the alternate method: Hold down the 'Ctrl+Shift' keys, whilst

Music Maker

157 answers, most recent on 12/30/2025

RE: Wishlist for the next Music Maker!

I dont want to sound negative, but some of the sound pools are pretty rubbish. Instead of sample families you get one or two loops in different keys. More loops that are in families would represent far better value for money. At the moment it feels

Movie Studio

6 answers, most recent on 5/20/2025

RE: Imported file cuts existing object on timeline

@hdrechsel18 HI The most likely scenario for this behaviour is you have accidentally changed the Mouse mode insert actions by hitting the appropriate keyboard shortcut, top row of numbers, not the keypad, these are: Single track ripple (insert) -

Video Pro X

111 answers, most recent on 1/29/2025

RE: Feedback about VIDEO PRO X15

@AAProds @browj2 Looking at the manual there is nothing mentioned about the use of the Tab key on its own. When referring to the use of effects controls it clearly states in all instances to use the sliders. No mention of shortcuts or use of

Music Maker

27 answers, most recent on 1/7/2025

RE: How to turn off loop preview?

Hmm, you sound like AI. In any case, you have obviously never tried Music Maker yourself… 'Loop preview' can only be one thing. You should know what it is. I am sending a screenshot of 'Loop preview'. I want to use Music Maker without having 'Loop

Music Maker

33 answers, most recent on 1/17/2025

RE: magix music maker 2024 won't load past loading keyboard shortcuts

@SCOTT-CHAMBERLAIN In the past there were problems with hidden error messages (for example a message box if the screen resolution is too low) that needed to be closed before the program will continue. If you encountered the same problem it's

Movie Studio

11 answers, most recent on 2/12/2025

RE: Title templates

@David-Jones8327 Re your second question, simply set up the movie settings to match your desired output format. It looks like you want vertical video for a phone/YT Short or FB reel. Go to File>Settings>Movie (or shortcut key E) and from the

Music Maker

17 answers, most recent on 1/29/2024

RE: spectrum analyzer music maker premium 2024 ???

@bluedevil_54162 So if im understanding you correctly you are saying it been omitted from the newest MMM premium version? No, John is saying that he does not have a serial key for MM Premium 2024 but is running that version under his 2022 key,

Music Maker

17 answers, most recent on 1/29/2024

RE: spectrum analyzer music maker premium 2024 ???

@bluedevil_54162 So if im understanding you correctly you are saying it been omitted from the newest MMM premium version? No, John is saying that he does not have a serial key for MM Premium 2024 but is running that version under his 2022 key,

SOUND FORGE

2 answers, most recent on 7/9/2025

RE: Lost sound forge file/program

Hi @Don-Scott4578 and welcome to the Magix Sound Forge users community.If you have Sound Forge already on the PC but it will not open, try the 'reset & clear cache' procedure, On the Magix versions, there a 'File' menu command, but that menu

Movie Studio

5 answers, most recent on 7/8/2025

RE: Upgrade or NOt ?

Gid said "Also it says - 'Boris FX BCC Chroma Key Studio - New'.I have Boris Continuum so I can't check" ... ... I got that with Movie Studio 2025 so not new with VDL 2026. I got Mercalli Pro 6 with Photostory I think. I know it was a good deal. If