• Photostory

  21 answers, most recent on 11/14/2024

  RE: New instal freezing at splash screen
  @Alan-Workman Thank you for the additional information. I confess I am rather surprised that Reliability Monitor shows nothing! However, now we need to look into your CPU and Graphics Card drivers, I think. Can you check, by going to the intel and
• Rescue Your Videotapes!

  2 answers, most recent on 11/25/2024

  RE: Uppdate to wun11
  @Atila-Balaz Hi . . . . update my Magix Video Saver version 7 for Win 11 . . . . AFAIK Video Saver 7 is the current version Assuming this is a new computer and Video Saver is not installed, the download should be available in your Magix
• Rescue Your Videotapes!

  7 answers, most recent on 2/6/2024

  RE: MAGIX Video easy doesn't want to recognize my Serial-no.
  @lejla-n You can get the correct installer for your serial number from here: https://www.magix.com/int/support/my-service-center/product-downloads/
• SOUND FORGE

  One answer, on 7/1/2024

  RE: restore software
  @Myron-McCarty You can redownload registered software from your user account at Magix.com. If you only want to restore the standard settings of the Sound Forge you can do this under the File menu.
• Photostory

  16 answers, most recent on 10/17/2024

  RE: How to add an intro/outro
  @David-Briggs Welcome to the Magix users forums. I've never used any of the supplied Intros/Outros but a quick search of the Help led to this page. Does the information there help? It seem you need to use the PS Wizard to access these
• Photo & Graphic Designer

  2 answers, most recent on 6/1/2024

  RE: registration
  @bert-h5290 Hello welcome You can go to Magix Service Centre here, click on user data and update email address. Stephen Forum Moderator
• Other products

  One answer, on 8/18/2024

  RE: I can't activate MAGIX MP4
  @Morihiro-Miyazaki Hi and welcome to the Magix user to user forums. As we are all only users here and not Magix staff we cannot help or comply to your request which should be directed to the appropriate email address with your purchase details to
• ACID

  4 answers, most recent on 3/7/2024

  RE: error 404
  @Jimmie-Rose If you received a voucher code from them you can redeem it here: https://magix.com/redeem If you received a serial number, you can download the software from here
• Movie Studio

  7 answers, most recent on 3/9/2024

  RE: How do I cancel my subscription of movie studio?
  since this is the community forum. you will need to be in magix.com   on this page of https://www.magix.com/us/support/customer-service/     and they be more then happy to help out   https://www.magix.com/us/returns/  
• Off topic

  One answer, on 5/31/2025

  RE: wrong email address
  @annaadla-m Hi Assuming you are logging in to the forum with the misspelled email address. Log in to your account at magix.com with the email address and password. In User Data you can change/correct your email address. If that does not work, then
• Music Maker

  One answer, on 12/23/2024

  RE: Preciso da senha do samplitude pro x5
  @josejoao-s Bem-vindo aos fóruns de usuários do Magix. Supondo que você possua e tenha registrado sua compra do Samplitude Pro, acesse https://www.magix.com/us/support/my-service-center/, faça login, vá para Meus produtos e encontre a listagem do
• SOUND FORGE

  2 answers, most recent on 6/5/2023

  RE: [Solved] Software disappeared after update
  @RH-Ding Maybe the update needed to uninstall Sound Forge first but was then blocked from installing. Please visit Magix.com and log into your user account, then download Sound Forge again. Alternatively look into the directory
• SOUND FORGE

  38 answers, most recent on 10/8/2024

  RE: Sound Forge Minimal Video tools; what do I need next?
  Sound Forge 10 works well in Win 10, so I would assume the same for Win 7. The latest and final version of SFP-10 is build 507, which can be downloaded from the Magix Service Center> 'My Products' or 'Download Center'. It can also be downloaded
• Movie Studio

  66 answers, most recent on 1/29/2025

  RE: The output formats are messed up in Movie Studio 2024
  @clement5 Come to think of it, could you just host the whole DVD. Then we can check the sync after we get it into H264. FWIW, here's my H264 of your 3second clip. Process: -AVISynth script to TFM and TDecimate the telecine; -Open the AVS in VDub,
• Music Maker

  4 answers, most recent on 12/31/2024

  RE: Magix Music Maker 14
  @Aaron-Lane If you registered it in the past, you can try redownload the installer from your customer account at Magix.com
• Movie Studio

  29 answers, most recent on 7/6/2024

  RE: Magix Movie suite 2024 changes
  @Gid Hi Gid. It is available as a plugin here. Ray.
• Photostory

  2 answers, most recent on 2/8/2026

  RE: Photostory deluxe 2025
  @geoff222 Hi In addition to @David-Robinson5527 comment. Assuming the computer is running Windows 11, is OneDrive actively backing up your Documents folder to the cloud storage? To determine this, in Photostory select File, Settings, Program Paths
• Movie Edit Now

  16 answers, most recent on 10/22/2024

  RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14
  @Grimbles Hello Grimbles, It is still unknown whether you have MEP14 from 2008 or MEP2014 from 2013 on your computer. I can tell you that both MEP programs are 32bit and that they still have a P2 serial number. I just installed MEP15 from
• Music Maker

  4 answers, most recent on 10/16/2024

  RE: Unable to open due to authentication error after update
  @YOSHINORI-YAMADAシリアル番号でMusic Maker 2025 Premiumの有効なダウンロードリンクが提供されるかどうか、こちらでご確認ください: https://www.magix.com/int/support/my-service-center/product Thank you for your reply. After investigating, I found out that Japan's MUSIC MAKER 2025 PREMIUM is
• ACID

  32 answers, most recent on 9/25/2025

  RE: How to cancel subscription?
  @AKABWAI-SAVIOUR Assuming you want to cancel a subscription to a Magix product, perhaps ACID, all the information you need can be found by reading the whole of this thread. You must send an email to infoservice@magix.net, informing them that you
• SOUND FORGE

  9 answers, most recent on 7/1/2024

  RE: Sound Forge Pro 11
  @Greg-Gardner9450 Just in case you have some incorrect installer, you can also try to enter your serial number here and then you should get a download link: https://www.magix.com/int/support/my-service-center/product-downloads/
• Music Maker

  21 answers, most recent on 12/21/2024

  RE: Old soundpools and general questions
  Sorry for the late reply, folks, spent most of my time off yesterday trying to get those sound pools to work. @Brad-Markel Hi . . . . copied them from the network into a folder called "C:\MagixSoundPools" . . . . Putting user folders in the root of
• Music Maker

  4 answers, most recent on 11/18/2024

  RE: is the license permanent ?
  @Muhammad-Habibullah Some additional information: Included loops are always non-commercial. You can use them fine for private stuff but you cannot release anything which generates income for you. For this, you need to acquire additional commercial
• Video Easy

  7 answers, most recent on 9/10/2023

  RE: [Solved] Converting Sony DV videos to laptop windows
  @clarisse-s Gday. Can you give us the model number of your Sony camcorder (it will be on the bottom) and the model number of your laptop and version number of Windows you have. Do you already have the Magix Video Easy/Rescue Your Videotapes program