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  • Video Pro X
    17 answers, most recent on 6/13/2025
    RE: VPX 17 - project folder - transferring clip from list to timeline
    Hi @Can-Dive @browj2 There is actually no data entry for this rating field! (VPX16 or 17). Since Magix did not comment at the time, I asked the GPT chat: "Clip rating field in the video editor" Explained in parts:Rating field = rating field, that
  • SOUND FORGE
    11 answers, most recent on 4/14/2024
    RE: Can't open sound forge
    @Jim-Goodman Hi I have removed the image from your post - it is showing your product serial number. This is a public forum, when posting images please ensure that persoanl information such as serial numbers, email address, etc are obscured and never
  • Off topic
    163 answers, most recent on 6/12/2026
    RE: Magix support has not responded to support tickets for months
    Hi everybody! I would also like to add my experience with the total lack of support from Magix.In short:I had subscribed to the Vegas Pro 2-year Smart Subscription in 2024.Before the renewal, which was due in January 2026, I received couple of
  • Movie Studio
    4 answers, most recent on 11/8/2023
    [Solved] Movie Edit Pro 2021
      Anyone know how to resolve this error? Tried uninstalling and reinstalling program, to no avail. Error only started today. If I select continue program, get message telling me system is unstable and then close's program. If I select display crash
  • Movie Studio
    14 answers, most recent on 4/8/2024
    RE: upgrade advice - movie studio suite 2023 to movie studio suite 2024
    @spuddy13 Hi Brian, You don't need the previous version on your computer. It's at purchase time that Magix knows that you've qualified for the upgrade and gives you the serial number. That's all. Just install 2024 Suite. John CB
  • Music Maker
    27 answers, most recent on 12/6/2023
    RE: Upgrading from Magic Maker 2021 Premium to 2024 Premium
    I went to my account at Magix and noticed under My Products that I have 2 registrations of Music Maker, one is dated 2/28/2021 and the other was on 12/22/2021. There is no other information for these 2 registrations, except the date. I was going to
  • Music Maker
    16 answers, most recent on 4/5/2026
    RE: Unlimited loops
    @Hanna-Auchynikava  Подписка Loops Unlimited должна быть доступной вам до апреля 2026 года. Насколько мне известно, ограничений на 6 месяцев нет. Ваш купон может не сработать, потому что ваша подписка действует до апреля. Если это ошибка, вы можете
  • Movie Studio
    3 answers, most recent on 2/17/2024
    Magix Movie Studio 2024 Suite-slow motion effect setting
    I have purchased Magix Movie Studio 2024 Suite and have problems with the slow motion effect. The manual describes: "You can also type the factor number yourself. This is done in the box on the right.” But in my purchased program there is no such
  • Music Maker
    2 answers, most recent on 5/13/2024
    RE: I bought version MUSIC MAKER PREMUIM EDITION 2021
    @guy-partin Some months ago there were changes at the backend servers and version 2021 no longer can connect to them. You need to download and install the Music Maker 2024 Free Edition directly from Magix.com and install that instead. Enter your
  • Sequoia
    20 answers, most recent on 3/17/2025
    RE: Sequoia 17 Customer Service
    Thanks, would you happen to know the page number it may be on? I don’t have access to the program. It is not working for me as I don’t have a condemeter serial that’s working correctly.
  • Off topic
    4 answers, most recent on 12/27/2023
    RE: computer crashed. I have an order number but no email download link
    the product is not registered, I never used it thats why i need the email with download link for the product purchased based on my order number
  • Video Pro X
    175 answers, most recent on 5/27/2026
    RE: Video Pro X16 - New Features and Bug Repairs
    @browj2 Here we go again. @Hansy One of the great things about MMS/VPX is that one can put anything on any track. I want my audio with my video, not somewhere else. What you are showing would destroy a good thing. Just because another nle shows
  • Video Pro X
    62 answers, most recent on 5/15/2025
    RE: Should I choose Video Pro X or Vegas Pro?
    @ghijohansson As far as I can see, Magix Movie Studio doesn't handle .m2ts files at all. I'm not sure how you came to this conclusion. Magix Movie Studio can import, edit and export .m2ts files. If you are having some issue and want a definitive
  • Movie Studio
    14 answers, most recent on 3/26/2025
    RE: MP3 imports are being reduced to 4-seconds length + Not playing!
    @Apollo89x Hi @AAProds commented: . . . . Unfortunately, the Number 1 Result can be such because its owner/manufacturer has "paid" to have it appear at the top of any listing! . . . . I would add to this, if you search Google for the 'best Youtube
  • Movie Studio
    One answer, on 2/25/2024
    RE: The program no longer runs even though used the serial for activation
    @Jadna-Skya First step would be to go onto the Magix.com website, log in, then go to My Account and check the current registration details for your program. You are allowed the register the same P3 number on two computers only. You can unregister a
  • Video Pro X
    6 answers, most recent on 6/11/2025
    RE: 365 upgrade not working
    @bvolbeda Hi . . . . I get a screen that says I have a new version available , X17 (v23) . . . . Did the screen look something like this, it is for Movie Studio however the VPX should be similar or this I suspect what you are seeing is the first
  • Movie Studio
    One answer, on 5/5/2023
    [Solved] MAGIX Movie Studio 2023 Platinum won't install in Win 11
    This is a brand new download from Magix, two nights ago. Made a second download to try and rule out the possibility of a corrupted file. I click on the .exe, even as an administrator...nothing happens at all. I've tried a number of the more common
  • SOUND FORGE
    4 answers, most recent on 7/29/2024
    Sound Forge Registration on New DAW
    Admittedly I haven't used Sound Forge much in the last 2 or 3 years due to illness preventing me from recording. I just set up a new DAW and went to download SF but it doesn't show up in the 'My Products' list. I searched back and got the serial
  • SOUND FORGE
    9 answers, most recent on 10/16/2025
    RE: Problem activating Sound Forge 9 using new method
    @rick-a My guess is that your serial number is registered under your Sony customer account. Try entering the e-mail address and password you used when Sound Forge was still with Sony. They transferred all customer accounts and licenses to Magix
  • Movie Studio
    15 answers, most recent on 6/9/2025
    [Closed] AI Media Management in Video Deluxe 2026
    Just some observations and thoughts on the AI Media Management: 1) Very slow, but that is to be expected since the program is 'looking at' each video file. 2) It breaks up the same scene (not file) into many parts. one example: I had a video of
  • SOUND FORGE
    7 answers, most recent on 3/1/2024
    RE: My Sound Forge Serial Isn't registering my Sound Forge App
    @THSC Additionally, if you enter the serial number here https://www.magix.com/int/support/my-service-center/product-downloads/ you'll get the correct installer for this serial number. Since there are so many different versions (Audio Studio, Pro,
  • Video Pro X
    175 answers, most recent on 5/27/2026
    RE: Video Pro X16 - New Features and Bug Repairs
    @Reyfox No, you miss the point. In Vegas, your background goes on the lower track, foreground or overlay on a higher track. Right? It doesn't have to be the bottom track. That should have gone without saying. In MMS/VPX, you don't have to have the
  • Movie Studio
    43 answers, most recent on 3/7/2025
    RE: Audio not importing
    @Gary-Beckwith Hi If @Gid suggestions do not result in the audio being heard we need more information The specification of your computer system including Windows version and program version number as found under Help, About., see this topic for what
  • Video Pro X
    13 answers, most recent on 4/16/2025
    RE: Saving Custom Window Arrangement - saving main and sub navigation?
    Hi @browj2 Thank you for pointing me to the .pmly files. Your knowledge has been invaluable and I have been able to determine the bug in the system. As discussed, the "Main-navigation" are the tabs of the Media Pool window; specifically, Import,
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