• Off topic

  2 answers, most recent on 11/23/2020

  Need contact for billing problems
  I agreed to a phone solicitation to sample a 6-program set of XARA Magix software. I found the Xara Photo & Graphic Designer that meets my needs and I really like it, so I wanted to return the remaining programs and receive my refund. My credit
• Music Maker

  8 answers, most recent on 2/25/2026

  RE: I want to change my payment method
  Actually I went to My Contracts but since I don't have any subscriptions the option to change payment methods did not appear. I want to change the credit card I use for payment.
• SOUND FORGE

  16 answers, most recent on 11/19/2020

  RE: Language Selection Sound Forge Audio Studio 14
  OS: Win10x64; already did uninstallation<=>re-installation, but no luck. You seem to be providing as little info as possible. That makes me uneasy about continuing to help. I have got download link in purchase invoice email, post payment
• Movie Studio

  5 answers, most recent on 11/19/2020

  RE: Purchasing song packs from Magix movie edit pro
  @Townsend-Walton Hi In addition to @emmrecs comment - once you have purchased the correct licences, you may still get claims of Copyright infringement. A lot of these 'copyright claims' are either from users of the same music assuming that have
• Music Maker

  8 answers, most recent on 2/25/2026

  RE: I want to change my payment method
  @Ben-Freeman Welcome to the Magix user to user forums. Payment method for what??? Since you've chosen MM as your product I'm going to guess this is for Unlimited Loops. Is that correct? If so, I think you need to access your Magix account, log in
• ACID

  7 answers, most recent on 11/16/2020

  RE: No Confirmation Email
  Hi, Thank you for your reply. I don’t have numerous email addresses, it would only have been delivered to the one I use and I have I checked the junk/spam folder with no joy.  User @emmrecs corrected me before about my use of “Sony”, the software
• Movie Studio

  6 answers, most recent on 11/15/2020

  RE: To Upgrade or Not (followup)
  @Dave-Carn-Sr Hi, Just to clarify one point made by Jeff about the version that you would get if you had to reinstall on your existing computer or a new one using a version that is no longer covered by the Update Service (1 year from last payment),
• Video Pro X

  2 answers, most recent on 11/10/2020

  [Closed] Purchasing online Sony Vegas Pro 18
  I cannot purchase online. Each card gives a payment error they blamed it on the Bank but that wasn't it.
• Other products

  One answer, on 11/8/2020

  [Closed] Sony Vegas 365 refund?
  Hi, I purchased the wrong Sony Vegas, and would like a refund.. I used the program once and realized it was the wrong product. I only purchased one month (of what i know no monthly payment..?) If possible, i would like a refund for the purchase and
• Music Maker

  2 answers, most recent on 10/17/2020

  How to cancel subscription ?
  Hello I don't know what I should do to efetively cancel, at least by now, my monthly payments for Magix Music Maker 2020 . They are being charged automatically by credit card. I had to sell my computer with the pandemic economic crisis. So I right
• Other products

  3 answers, most recent on 10/5/2020

  [Closed] SOny Vegas Keep Crashing!!
  every time i open sony vegas 356 (Monthly Payment One ) It Crashes ! And wont open, Can someone please help ?
• Xara Designer Pro

  One answer, on 10/1/2020

  RE: I need help figuring out
  @Debbie-Burdick Hi Assuming the purpose of the website is eCommerce then Xara Designer has to use an eCommerce widget, ie a third party eCommerce shop solution, which hosts all the images, and provides the functionality, including payment handling,
• Movie Studio

  2 answers, most recent on 9/24/2020

  [Closed] to your VEGAS Movie Studio 17
  Korean time It cannot be downloaded after payment..
• Other products

  6 answers, most recent on 9/22/2020

  RE: [Closed] Movie Studio Platinum (tried to upgrade) Vegas, and Soundforge.
  @RANDAL-YOUNG I love the "HIGHER LEARNING" part. I hope you realize that a post like yours can earn you heaps of scorn. Let me be the first. Normally, one would expect that someone with "HIGHER LEARNING" would look at the computer screen, read what
• SOUND FORGE

  6 answers, most recent on 9/16/2020

  UPGRADE FROM FREE TRIAL VERSION TO PAID UP VERSION
  Message posted to MAGIX Tech Support Tuesday September 14, 2020 I have registered the following MAGIX products.SOUND FORGE Audio Studio 14 TrialRegistration date:    09/10/2020 If you can send me a link to UPGRADE this Free Trial Version tothe fully
• Movie Studio

  3 answers, most recent on 9/14/2020

  RE: Up Grade
  @jack-scurlock, I'd say you could. By that I mean that you would get a discounted price for upgrading to MEP 2021 as you have a valid license for an earlier product of same type.Simply put the upgrade offer into the cart and follow the procedure.
• Music Maker

  35 answers, most recent on 6/26/2021

  RE: Magix wont sort any problems, OK
  @Peter-Wilkinson You are ranting for the wrong reasons. The program MM2021 is free and you have not paid for it. You can revert back to MM2020 as suggested. What you have paid for is the Loops unlimited, a subscription you may stop, and possible
• Music Maker

  35 answers, most recent on 6/26/2021

  RE: Magix wont sort any problems, OK
  @Peter-Wilkinson You are ranting for the wrong reasons. The program MM2021 is free and you have not paid for it. You can revert back to MM2020 as suggested. What you have paid for is the Loops unlimited, a subscription you may stop, and possible
• Music Maker

  35 answers, most recent on 6/26/2021

  RE: Magix wont sort any problems, OK
  @Peter-Wilkinson You are ranting for the wrong reasons. The program MM2021 is free and you have not paid for it. You can revert back to MM2020 as suggested. What you have paid for is the Loops unlimited, a subscription you may stop, and possible
• Other products

  One answer, on 9/8/2020

  I can't buy soundpools on producer planet
  I am having enormous difficulties making purchases on your music site, every time I choose a payment method and after entering my card number, name, nickname..., a message always appears at the end written "Payment was unsuccessful "or" An error has
• Music Maker

  35 answers, most recent on 6/26/2021

  RE: Magix wont sort any problems, OK
  @Peter-Wilkinson You are ranting for the wrong reasons. The program MM2021 is free and you have not paid for it. You can revert back to MM2020 as suggested. What you have paid for is the Loops unlimited, a subscription you may stop, and possible
• Music Maker

  35 answers, most recent on 6/26/2021

  RE: Magix wont sort any problems, OK
  @Peter-Wilkinson You are ranting for the wrong reasons. The program MM2021 is free and you have not paid for it. You can revert back to MM2020 as suggested. What you have paid for is the Loops unlimited, a subscription you may stop, and possible for
• Web Designer

  4 answers, most recent on 9/23/2020

  RE: Web Designer Pro. Has anyone lost templates once the update ended?
  @JENR8 See this document explaining all about Update Service and more. It comes from the first message of this thread on the Talk Graphics forum. You have access to the on-line catalogue for 1 year from last payment. As part of the Update Service,
• Movie Studio

  10 answers, most recent on 8/31/2020

  RE: magix movie edit pro 2020 plus (windows store edition) update to 2021
  @CubeAce Hi Ray, MEP Plus is available from the Microsoft Store, where it is listed as the "Windows Store Edition", currently £29.69. Unfortunately the information on the store page gives no indication of whether the Update Service is included but I