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  • Movie Studio
    16 answers, most recent on 3/15/2023
    RE: animating a video or a picture in/ on a background video or picture?
    @kate-m Hi Kate. I forgot. Regarding settings. In the program, open File / Program / Settings and in the Device options section just make sure the nvidia card is selected. In the last tab in your version I think it has a box that says ' Use hardware
  • Photostory
    12 answers, most recent on 11/25/2022
    RE: I have magix photo story deluxe, have not used it for a whie
    @RONALD-STEVENS I'm not sure which version of PS you have (though I don't think this has changed for recent versions) but in PS 2023 see the screenshot below: Click on the icon I have highlighted at the top of the screen and then scroll down to the
  • Movie Studio
    10 answers, most recent on 7/8/2023
    RE: Some hints on Desktop Spec for Video Editing sought
    @johnebaker Hi, I know everybody has their own preference so this is just for the sake of sharing 👍 Dual 24" minimum monitors for PC make editing a lot is easier. Personally I do not think 4K screens are necessary.and (controversially) are a total
  • Movie Studio
    31 answers, most recent on 12/5/2022
    RE: Finished video does not fit on screen
    @AAProds Hi Alwyn I have informed Magix of the discrepancy between the new support process and the article linked to. . . . . If you do type something in, like "export" and try a search for it, then you do end up going down the 5 screen rigmarole to
  • Movie Studio
    31 answers, most recent on 7/9/2024
    RE: How do I redo an audio track in Movie Studio 2024 Platinum?
    @Eric-Elliott Hi Eric, Please watch my video several times. What do I do to redo an audio track (voice over)? First, let's get the jargon straight. You don't redo an audio track, you simply record again to an audio file. In Movie Studio (MMS),
  • SOUND FORGE
    11 answers, most recent on 4/20/2023
    RE: Why do you make it so difficult to get support?
    @Michael-Babbitt You wrote that you got the error message, that the product is already registered. Was this error code -24? This means you enter an incorrect e-mail address.     No Magix staff is active here. We are all users like you. You need to
  • Movie Studio
    296 answers, most recent on 3/29/2025
    RE: [Closed] Feedback on Movie Studio 2023
    @Mimi-Steel Hi. Yes. HEVC will contain an MP4 file inside. Right click the file in Windows explorer and select properties. Then open the Details tab and scroll to the bottom. You will see it says it is an HEVC file. Ray.
  • Xara Designer Pro
    3 answers, most recent on 12/16/2022
    RE: What is the Difference between Xara Designer Pro 18 and 19
    @doug_mccarron Hi, See the New Features. Maybe you can figure out what they are; I have a dislike for parallax scrolling web pages. Also, look at the History of updates. Click on the 3 dots menu to get it. Is your Update Service still active? If so,
  • Video Pro X
    29 answers, most recent on 4/5/2023
    RE: Adding audio causes export to crash.
    @AAProds Hi Al. The highest sample rate supported by mp3 is 48kHz. at 320kbs at a maximum bit depth of 24bits. Lower than supported files can also be produced by some applications as similar to the ones you showed us some time back that can cause
  • Movie Studio
    84 answers, most recent on 5/20/2023
    RE: Benchmark for Movie Studio 2023
    @MarcinKrk Hi . . . . AMD vs Intel CPU, NVidia vs AMD GPU . . . In general terms, the combination I would recommend depending on how much you want to spend is: Low end - Intel CPU with integrated GPU with 6 to 10 cores*, and a Nvidia RTX 2000
  • Movie Studio
    One answer, on 12/24/2022
    RE: Poor support and poor customer satisfaction
    @Ronald-Mulcock Hi . . . .  it would not load in . . . . This is a common issue with this is your Antivirus/Firewall is blocking the Installation Manager - the first part you download - from running or accessing the Internet to download the main
  • SOUND FORGE
    164 answers, most recent on 9/27/2023
    RE: Feedback on SOUND FORGE Pro 16
    Sorry, I am running out of suggestions @david-p2767Daveyd. How are you zooming in? Are you using the 'Magnify' edit too, the timeline + / - , the mouse wheel or the keyboard arrow keys. I have tried many settings and I cannot duplicate the behavior,
  • Photostory
    21 answers, most recent on 12/8/2022
    RE: storyboard cursor problem
    @Asparuh-Asparuhov Hi My apologies for the late reply. . . . . The problem is in storyboard When I click on the cursor it will jump left or right but close to the mouse. Then the cursor will follow the mouse out of sync. . . . . Does your mouse have
  • Movie Studio
    38 answers, most recent on 12/25/2023
    RE: Problem with Movie Studio Edit 2024 Platinum
    @Robert-Doherty Hi Robert. Sorry for the previous short reply. More grandchild duties. So I'll try to explain the above. I now know you have an 11th gen Intel i5 with six cores which would give you 12 virtual cores. That should be enough but there
  • Video Pro X
    28 answers, most recent on 9/24/2023
    RE: VPX14 Chroma Key not as good as MEP2014's?
    @CubeAce - that's some extreme green screening going on there 😲Yes, thanks for the advice re: keep the old set up/projects. I guess I'll have to stick to using the old set up with the prior projects then*. Given what you wrote, MEP2023 will have the
  • Movie Studio
    10 answers, most recent on 10/31/2022
    RE: Import PNG sequence...PLEASE HELP!!
    I would like to take a very long single line of text and make it move horizontally from right to left across the screen. It's called a "Crawl" but these days most people call it a "scroll" or "marquee." It can be done in HTML:
  • Movie Studio
    15 answers, most recent on 11/30/2022
    RE: Video credit role
    @Graham-Thompson7757 Hi Graham, Found it! It's under Generated Media and that is something not in MMS. Wish we had it. You can try doing as I indicated: Create the left side title, with scrolling (animation from bottom to top or top to bottom),
  • Movie Studio
    51 answers, most recent on 11/17/2023
    MAGIX Movie Studio 2024 Platinum problems
    I spent yesterday downloading and installing MAGIX Movie Studio 2024 Platinum (Serial number:Removed by Moderator  This morning I tried to use it looking forward to a Brave New World after years with Movie Edit Pro Plus.  To say that I am
  • Movie Studio
    15 answers, most recent on 11/30/2022
    RE: Video credit role
    thanks for the comments Ray & John. re John "Vegas Movie Studio you get the "standard credit role"?". I do not have MS 14 installed on this PC, but I recall in the Effects/Title (may have had a slightly different name or path) it was possible to
  • Video Pro X
    11 answers, most recent on 1/28/2023
    RE: Change roller on my mouse to scroll up down not left right
      @doug_mccarron Hi Doug. I think one of the reasons the mouse behaviour is not normally configurable within the Magix Editing programs is traditionally audio, photo and video editors various screens can be (and frequently have been in the past)
  • Photo & Graphic Designer
    One answer, on 9/29/2022
    RE: No serial number for downloaded version.
    @James-Farinholt Hello, welcome Did you scroll all the way down the email to double check to see if there is a serial number, you can contact infoservice@magix.net for further assistance. Stephen Forum Moderator
  • Xara Designer Pro
    3 answers, most recent on 10/2/2022
    is there a way to export video as json? like bodymovin
    Hey there guys :) I would love to make a video play on scroll sort of like what you can do with after effects and bodymovin. Can I do that in xara designer pro (last update) ?
  • Music Maker
    16 answers, most recent on 11/12/2022
    RE: Music Maker complaining and destroying projects
    @Cloudglow Hi . . . . I'd like to change zoom from ctrl+alt+shift+mouse wheel . . . . You could, however there is an easier way to zoom in/out both vertically and horizontally- hover the mouse pointer over the zoom controls for the appropriate zoom
  • Video Pro X
    175 answers, most recent on 5/27/2026
    RE: Video Pro X16 - New Features and Bug Repairs
    Hi All, Sorry about not getting back sooner, but right after I posted last (ok, as I was posting my wife was telling me to get going) I had to run off to a funeral (not mine) and then we had another series of house guests for the weekend. Didn't get
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