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  • Movie Studio
    41 answers, most recent on 10/30/2023
    RE: Movie Studio Edit 18 exporting in non "standard" frame rates.
    @Dennis-Berry @AAProds @browj2 Hi Al. Just out of curiosity I did try again armed with your new information. I was not too involved in the quality settings, I just wanted to produce a working video. Without altering any of my program settings other
  • Movie Studio
    41 answers, most recent on 10/30/2023
    RE: Movie Studio Edit 18 exporting in non "standard" frame rates.
    @CubeAce @Dennis-Berry @browj2 Did you actually try to do an export with any of the frame rates? Gday Ray, I did, at 17FPS (MC encoder). General Complete name                            : H:\Magix Info\Frame Rate test 17.mp4 Format              
  • Music Maker
    7 answers, most recent on 8/2/2021
    Worked at first but now hangs as soon as I open the program.
    I was able to create one practice song in Music Maker Premium. Now whenever I open the program it just hangs and I can't use anything. I think maybe my laptop spec is not good enough. Any advice / tips / tricks? My laptop specs: Device name  
  • Other products
    3 answers, most recent on 8/1/2021
    SpectralLayers Pro 2 No Longer Runs
    I registered my SpectralLayers Pro 2 license several years ago (2017). It shows up in my list of products as registered and yet if I try to run it I get a notice that it needs to be registered. I get a screen asking for my login information which I
  • Video Pro X
    28 answers, most recent on 7/28/2021
    RE: Mp4s are showing up black, and it's unable to save my support request.
    @Howard-Hickman Hi Howard. Just set the settings to my image I posted above. The settings as well as the new Infusion engine has changed since VPX 12. This version of VPX has not been out one year. Just s few weeks. It was VPX12 where you were able
  • Video Pro X
    28 answers, most recent on 7/28/2021
    RE: Mp4s are showing up black, and it's unable to save my support request.
    @CubeAceI believe this is it, hope this helps. Thanks for your help Ray. GeneralComplete name                            : D:\The Bad Actors\Projects in progress\2021-02-04_HJJA\The Bad Actors - American Dream video\The Bad Actors - American Dreamin
  • Video Pro X
    28 answers, most recent on 7/28/2021
    RE: Mp4s are showing up black, and it's unable to save my support request.
    @Howard-Hickman Hi Howard. No, we need to see the text view from the drop down menu. The info should look like this to paste and copy here. GeneralComplete name                            : F:\Drive I backup 2020 only 2019 in F drive backup
  • Web Designer
    16 answers, most recent on 12/10/2021
    RE: Program freezes
    RAM        Memory slots            Total memory slots    4            Used memory slots    4            Free memory slots    0        Memory            Type    DDR3            Size    8192 MBytes            Channels #    Dual            DRAM
  • Video Pro X
    218 answers, most recent on 9/16/2021
    RE: [RELEASE] Video Pro X13 – SIMPLY HIGH END.
    @CubeAce Hi Ray . . . . Try exporting the Title as a video file direct from NB Titler 6 and see if it still works please. . . . . Are you using on of the Main Title presets - I do have issues with these at 4K - mainly in that Alpha is not picked up,
  • Video Pro X
    218 answers, most recent on 9/16/2021
    RE: [RELEASE] Video Pro X13 – SIMPLY HIGH END.
    @Scenestealer @johnebaker That's interesting about problems with codec id 27, I hadn't seen anything about that before. All the files in that project were shot on a Panasonic HC-V770 camera. The files are straight from the camera, i.e. have not had
  • Video Pro X
    218 answers, most recent on 9/16/2021
    RE: [RELEASE] Video Pro X13 – SIMPLY HIGH END.
    @SevCardy @johnebaker Hi Thanks Sev for your additional information. Sorry I did no take into account your point in your earlier post about the NVidia Export selection failing. I think the error mesages may relate to the "Non Standard" Codec ID 27
  • Video Pro X
    218 answers, most recent on 9/16/2021
    RE: [RELEASE] Video Pro X13 – SIMPLY HIGH END.
    @SevCardy @johnebaker Hi Thanks Sev for your additional information. Sorry I did no take into account your point in your earlier post about the NVidia Export selection failing. I think the error mesages may relate to the "Non Standard" Codec ID 27
  • Video Pro X
    218 answers, most recent on 9/16/2021
    RE: [RELEASE] Video Pro X13 – SIMPLY HIGH END.
    @Scenestealer OK, screen shots of PerfMon below: Display settings NV, NV, iGPU MPEG-4-Export (AVCHD)Video: H.264; 1920x1080i; 25 frames/s; VBR 19000 kbit/s; HW GPU encodingAudio: AC-3; Stereo; 48000 Hz; 384 kbit/sSize estimate: 12230529
  • Movie Studio
    12 answers, most recent on 6/15/2021
    RE: Quicktime error message
    FYI... here's the mediainfo file: GeneralComplete name                            : E:\videos\Table Worship at the Community Center (1).mp4Format                                   : dashCodec ID                                 : dash
  • Movie Studio
    2 answers, most recent on 6/10/2021
    Authorization error 401
    I cant upload movies to youtube. I've received an error as below. Please help me. I have the last version of Movie Edit pro 2021/20.0.1.80 9UDP3) with updates. Regards Robert Error 401: disabled_client Sign in with Google temporarily disabled for
  • Movie Studio
    25 answers, most recent on 6/1/2021
    RE: Can't display captured videos in mp4
    John EB, bottom is info of captured file. I tried to turn on and off lighting icon and it has no affect.   Format                                   : AVCFormat/Info                              : Advanced Video CodecFormat profile                  
  • Movie Studio
    25 answers, most recent on 6/1/2021
    RE: Can't display captured videos in mp4
    Hello Ray, OS: Windows 10 ProCPU: AMD Ryzen 7 5800 HGPU: Nvidia Geforce RTX 3070Movie Edit Pro version: 20.0.1.80   Data from MediaInfo: GeneralFormat                                   : XAVCCodec ID                                 : XAVC
  • Movie Studio
    19 answers, most recent on 7/22/2021
    RE: [Closed] Having some major issues with MEP and would like some help fixing it.
    @AAProds @johnebaker @jerancampy22 @Scenestealer Hi Alwyn. An exposure for one frame that is longer than another would require a change of ISO value that would result in a video that constantly went from grainy looking to cleaner looking. While some
  • Video Pro X
    9 answers, most recent on 5/20/2021
    RE: Multiple Audio Tracks
    @x-tremespeed Hi and welcome to the user to user forums. First check your video file has more than a stereo track using MediaInfo. This is my data from an OBS recording using more than one input. GeneralComplete name                            :
  • Photostory
    5 answers, most recent on 5/16/2021
    RE: Photostory Deluxe 2021 - 4K Video supported?
    Hi John, hope you can help with the information provided. thank you. 1) computer info: HP compaq elite ultra slim; Duo CPU @3gh; 8gb ram; 64bit win10 OS; graphics: Q445/Q43 Express chipset (WDDM 1.1) 2) MediaInfo output: GeneralComplete
  • Music Maker
    20 answers, most recent on 5/11/2021
    Problem activating
    Problem whit activation music maker, I Got serial number P3-Removed by Moderator... If open program and trying activate nothing happen, when go to create activation code and trying wrote computer ID still nothing happen, its only - error activating
  • Movie Studio
    One answer, on 5/7/2021
    [Closed] No combination of intermediate filters could be found
    Hi, I have a fresh install of Windows 10 Home. I have a fresh installation of Vegas Pro 16. I have an AngeTube 967 Webcam. Capturing video in Vegas Pro 16 by selecting File>Capture Video> DV> Video preview is available. When selecting
  • ACID
    One answer, on 5/6/2021
    "An Exception has occurred" when opening a file in Acid Pro Next Suite
    Hi there! I own ACID Pro Next Suite, version 1.0.7 (Build 36) 65-bit, running on an HP Pavilion, 11th Gen Intel Core i7-1165G7 @ 2.80GHz, 12 GB of RAM, 64-bit, running Windows 10 Home. I have a somewhat large but not insane (336,070 KB) .acd-zip
  • SOUND FORGE
    7 answers, most recent on 5/6/2021
    RE: Updates for Pro 15
    Build 57 was released in 05-05-2021.Release Notes:>>   Exporto    Fixed menu not appearing in some situations:o    Added "Export with Previous" feature that allows to apply the last used export preset· >> Instant Actiono    Fixed
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