• Video Pro X

  9 answers, most recent on 6/26/2025

  RE: Difficulty Downloading Content Pack- Video Pro X17
  @beforr Hi. Did you download all the content packs under Help / Install extra content? Ray.
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  Following your guide I did the registry on my old PC (Win10), but still no good. I installed it on my other Computer (Win11) and it works. All's well thanks to everybody who had assisted me. 😀
• SOUND FORGE

  6 answers, most recent on 11/4/2023

  RE: [Solved] Serial Number is Invalid or may apply to another product
  @Sandi-Richards @Rod-Howard You can only activate very old software, which came out before 2014 with a computer ID, so this won't work. Instead, download the correct installer from here by entering the serial number:
• Music Maker

  7 answers, most recent on 2/22/2026

  RE: LOST SOUND POOLS AND LOOPS
  Jeff..I re-installed Magix Music Maker 2021 /64 bit 3 times and I was not asked to register or enter a registration number. I transferred this copy from my other computer which I like because it is an older version 2021 that has the old school
• ACID

  6 answers, most recent on 5/18/2024

  [Solved] SONY ACID Music Studio 7 with Windows 10
  Hello, I know it was released a long time ago, before windows 7 even, but has anyone successfully installed sony acid 7 (music studio or pro) onto a Windows 10 machine?   I purchased Acid Pro 10 a couple of years ago and the thing is broken, I was
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood Try resetting the program settings to their default values via the Help menu. That's like a clean, fresh install.
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT, https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version (X86 & X64) Have you tried installing the latest v14 of Visual C++ Redistributable? That might fix the
• Video Pro X

  One answer, on 11/25/2025

  [Closed] Vegas 23
  Just installed the Vegas 23 upgrade. I can not find where or how to move the timeline from the bottom to the top of the main window. Can anyone advise how to do that.   Jeff
• ACID

  15 answers, most recent on 12/19/2024

  [Solved] 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄
  Here’s the plot so far:1️⃣ Opening screen appears.2️⃣ App scans for plugins.3️⃣ BOOM — immediate exit, no encore. Attempts at holiday cheer (aka fixes) that failed:🎁 Magix System Check: Support said to disable 3rd party antivirus. I did. The apps
• ACID

  9 answers, most recent on 11/25/2024

  RE: Install Error -2147163964
  @Ayo Have you reinstalled all the .NET runtimes or only the newest version? It could be that the installer needs some older versions, like version 3.5 which also includes 2 and
• Photostory

  3 answers, most recent on 10/17/2023

  [Solved] After upgrade was installed I got an error message
  I purchased an upgrade to my MAGIX program on October 15, 2023. My registration was accepted. On October 16 I successfully downloaded the software to my PC. When I tried to open the program I successfully entered my serial number but when I tried to
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  @gregory-battaglia Yes, you should be able to get the price reduced upgrade to Pro X8. The Magix website will check your user account for an older version if you buy an upgrade. Since you already have Pro X registered, it should work fine. You also
• Video Pro X

  One answer, on 12/6/2024

  RE: Transitions
  @Betovalle Hi The number of transitions can vary, both in type and category, depending on the previous version(s) install history. Some transitions have been removed, and/or new ones added to a version over the years. If you have installed all the
• Movie Studio

  7 answers, most recent on 6/5/2025

  RE: Worked fine …until app wouldn’t open
  @John-Crooks Hallo John, Here is an addition to @emmrecs Jeff's answer. If you have installed Magix Update Notifier (connect), remove it and if you use it, install the latest "MAGIX Update Notifier" (Connect). See: Updating / Configuring "MAGIX
• Movie Studio

  4 answers, most recent on 1/7/2025

  RE: Lost MAGIX Travel Maps App
  @roger-baker Hi, Help - Install extra content - Magix Travel maps PS, I already have it installed & so it's not allowing me to install it again, I'm not sure if you're going to see the same 🤷‍♂️
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  @Apollo89x First, can you show exactly where you have read online that the ProDAD Hide v2 is meant to be included in VdL Plus 2026? I ask this because, looking at this page I see "addons" mentioned only with the Premium and Ultimate variants. If you
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  @William-Keeth, @CubeAce Hi @Gid is correct when he commented that I was asking if you had any All-in-one codecs installed. I do not advise installing them as Gid commented they can cause 'issues' with other installed codecs. The laptop appears to
• Music Maker

  6 answers, most recent on 8/4/2025

  RE: Help
  @EDWIN-RIVERA So, did you buy Music Maker Premium Editions in the past or did you simply install the Free Edition and maybe bought some assets in the in-app-store? The download link for Music Maker 2024 Free Edition (the latest Free edition that was
• ACID

  9 answers, most recent on 1/24/2025

  RE: Won’t install Sony acid 7
  @NTC-LAIDLER Ok. So, did the Acid install at all? Because you wrote that the transfer throw an error but also that you tried to make it accept your serial number, which would imply that the installation went through. Are you getting a specific error
• SOUND FORGE

  2 answers, most recent on 1/19/2024

  [Solved] Activate
  I have SF 14 Suite installed on a desktop and a laptop. Which is two computers as allowed. The laptop is off and I'm using the desktop and the program is asking me to deactivate one or the other! This is BS! Please Help with this issue. Thanks!
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael HI According to your signature you have 2 RTX 3060 GPUs installed, is this a typo or are you running a dual configuration? John EB
• Music Maker

  2 answers, most recent on 7/31/2025

  2026 trial download
  Hello.I am trying to download Music Maker 2026 trial and I get a blank error message: These are the specs of my computer: Edition    Windows 11 ProVersion    24H2Installed on    ‎7/‎27/‎2025OS build    26100.4770Processor    12th Gen Intel(R)
• SOUND FORGE

  6 answers, most recent on 10/1/2025

  RE: Vinyl record and restore
  This is first use of new purchase/installation. This is a sample. Within the tool, the save process just hangs.
• Movie Studio

  3 answers, most recent on 12/18/2025

  RE: Can't activate video delux 2026
  @FIA2008 Hi . . . . I bought it some time ago . . . . Can you be more precise regarding when you purchase the software and did you use the download link in the email to install? John EBForum Moderator