• Movie Studio

  15 answers, most recent on 6/17/2024

  RE: [Solved] How to do basic video editing in Magix
  @Lawrence-Schwartz  Hi, pls note Magix Movie Studio is not an upgrade from Vegas & has never been, it is a completely different program, the correct upgrade would be to Vegas Pro. The interface is pretty much as you would know & recognise,
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  I'm shocked that there's no support at all (at least here I did got some answers) but the official Magix support just doesn't see to care. What I'm I supposed to do? Not buying SF in a new version to see if the authorisation software does work?
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  @Giulio-Dent Hi For Magix Video Pro X - login in to your account at https://www.magix.com, icon is top right of the Home page, using the email address and password you used to register the software, under My products you will see your serial number
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Hello. This isn't Magix customer support but a user forum and we are all users like you. But maybe we can give advice. I assume you see a pop-up message after starting your computer? This appears if you don't opt-out of installing
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  Just woke up so barely conscious thoughts 🥱 ... Every person under 25, their first phone will have had at least a half decent video/camera, kids start filming very young.. lets say 10-16yrs old, they can't afford to buy video editing software nor to
• SOUND FORGE

  4 answers, most recent on 5/11/2026

  RE: License for iZotope Plugins
  Well, seems we've reached a dead end. We have repeatedly tried through https://www.magix.info/us/support/ and all we get our AI responses with suggestions by the AI how to get it forwarded to human support, but nothing we reply to it gets us
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @AAProds yes for sure! MMS is two behind! One of the first things I do before considering buying software, is to go to the user forum to read and see what has been posted. To see if there are recurring issues (not useless ranting) with the software,
• Music Maker

  One answer, on 6/12/2025

  licensing
  I STARTED USING MUSIC MAKER ABOUT A YEAR AGO, AND I AM ALMOST A 100% SURE MI SOFTWARE ACTIVATION NEVER GIVE ME A KEY, NOW I AM GOING TO USE IN A NEW COMPUTER AN I CAN ACTIVATE. PLEASE HELP ON THIS. THANKS.
• Movie Studio

  2 answers, most recent on 7/7/2025

  RE: [Closed] movie studio 13 cant continue installation get stuck at registration
  @amir is the software "Vegas" Movie Studio 13? If so, you are in the wrong user forum. Suggestion, log into your Magix account to make sure you have it registered there, and there should be a download link to download that particular version.
• Movie Studio

  18 answers, most recent on 2/13/2025

  RE: Magix Restructuring Update
  @AAProds wrote: The ONLY reason any company introduces a subscription system is to make more money. The only reason. A steady stream of income for sure. Programmers have to be paid. Or, have another source of financial income that will continue to
• SOUND FORGE

  6 answers, most recent on 4/25/2024

  RE: [Solved] Sound Forge Audio Studio 17 - won't open on Dell Laptop Windows 11
  @JULIAN-FLETCHER Try holding CTRL and SHIFT and double clicking on the program icon to start Sound Forge. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program settings. Maybe it will work
• ACID

  One answer, on 4/18/2025

  RE: Reset my whole computer. Now it wont let me re-activate!!!!Help!!!!
  @WilliamB Welcome to the Magix user to user forums. Go to your Magix account, log in and go to My products. Find the listing for your software and then go to Show more details, where you will find a list of all your current activations of the
• Video Pro X

  46 answers, most recent on 5/14/2025

  [Solved] VPX16 plays Sony XAVC with no sound
  I was investigating an issue where a Sony XAVC video file played but not its associated audio. I found this old post from 2023 where the OP had the same problem. He provided sample files which are still available to download. The OP indicated that
• Music Maker

  One answer, on 12/23/2024

  RE: Preciso da senha do samplitude pro x5
  @josejoao-s Bem-vindo aos fóruns de usuários do Magix. Supondo que você possua e tenha registrado sua compra do Samplitude Pro, acesse https://www.magix.com/us/support/my-service-center/, faça login, vá para Meus produtos e encontre a listagem do
• Movie Edit Now

  8 answers, most recent on 2/11/2026

  RE: magix movie edit pro mx
  @ali-ahmad Hi . . . . magix pro 17 plus . . . try to update online for the one time activation function but comes up already registered-error code-24 . . . . Do you mean Movie Edit Pro 17 released in 2010, or Movie Edit Pro 2017? Was the software
• SOUND FORGE

  One answer, on 2/9/2026

  Software is not registering any sounds from my interface.
  i'm using Windows 11 home Version    10.0.26100 Build 26100System Manufacturer    LG ElectronicsSystem Model    17Z90TL-H.AUB6U3Processor    Intel(R) Core(TM) Ultra 7 258V, 2200 Mhz, 8 Core(s), 8 Logical Processor(s)Installed Physical Memory (RAM)  
• SOUND FORGE

  2 answers, most recent on 1/3/2024

  [Solved] SoundForge 17 PRO | Stopped Working.
  HI, clean reinstall didnt work at all!i just get stopped working everytime SF17 runz. Restart, Remove previously installed version (lost every preset and setups again)Redownload and reinstall SF17 ProHas Stopped Working!I cant get my job done! thats
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  @john_barr Please do not post untruths; Only Vegas is updated is demonstrably wrong since each of Music Maker, Video Deluxe and Video Pro X have all been recently updated. JeffForum Moderator I meant that Vegas is the most up-to-date software. Am
• Video Pro X

  2 answers, most recent on 3/6/2026

  RE: DOSNT WORK AT ALL CRASH CRASH CRASH
  @Tim-Franks Support has about two thousand open tickets. We received this information a few weeks ago, so it might take some time. Basically, it's enough to write to infoservice@magix.net and tell them you want to return the software. But
• SOUND FORGE

  7 answers, most recent on 10/24/2025

  RE: Not received product key against
  @Amit-Kamble Then you need to contact customer support at infoservice@magix.net. Try to write as much information as possible (your name, e-mail address, purchase date, which software you tried to purchase etc.), so they can look it up in their
• SOUND FORGE

  6 answers, most recent on 12/13/2025

  RE: Reactivation of SF 10 after upgrade to SF18
  @Pinhas-Shpater If you are trying to use your activation code for SF18 to activate SF10 that will not work. The activation code is different for each version. If you still have access to your activation code/serial key for SF10 please read
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  @BrenyC HI Brendan . . . . I am wondering if other editing programs would have the same problem or is it just magix? . . . . Any video editor or disc creation software that uses the RTX video encoder via NVENC, will revert to software encoding on
• Off topic

  2 answers, most recent on 4/11/2026

  RE: Ownership of Vegas Pro
  @Time-Tree Magix is bleeding money. They went nearly bankrupt in 2023. They needed to downsize massively and couldn't longer support multiple video and audio editing programs and sold about 3/4 of their portfolio to BorisFX. The content creation
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 as of 2025, OVHcloud has taken over as the Host for Magix As both John and I have pointed out to you, OVHCloud is now the host for what used to be known as "Magix Online World". This is completely different to Magix support, sales