• Photostory

  4 answers, most recent on 10/28/2023

  RE: Cannot add photos
  @Randy-zimmerman I also use External USB drives - I currently have 3 of them connected to my PC, one of which holds the vast majority of my photos - and I have no problem at all in accessing those photos to use in PS, or any other program. So, I
• Music Maker

  2 answers, most recent on 11/19/2022

  RE: [Solved] In Music Maker 2023 Premium, why cant I "Pan" left or right?
  @Matthew-Buitron Welcome to the Magix user to user forums. I see what you mean but there is a solution. By default the mixer appears like this: Find the ellipsis (in the centre of the panel) that I have highlighted. Drag it upwards, and the mixer
• Movie Studio

  12 answers, most recent on 4/23/2025

  [Solved] Error after installation when opening program
  Magix Movie Studio 2023 Suite Just purchased on 12/22/2022 When program opens I get the following error: Error in module "OpenCL.dll" (Load address: 0x00007FFEC0A90000) to address 0x00007FFEC0A92F56 (Exception 0xc0000005
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  @rickduley That's curious. I have sent similar links to numerous other forums and everyone has been able to access the files. I don't know what to do about that. I suspect that that is because all your other contacts are logged in to their Microsoft
• Rescue Your Videotapes!

  3 answers, most recent on 7/7/2025

  RE: Driver for Magix USB Video Capture Device
  @barbara-c Hi It look like the drivers download page linked to in my previous post are no longer available. Does the 'Videowandler', or something similar, appear in the software recording device options@ Windows should provide the correct driver,
• Music Maker

  10 answers, most recent on 10/28/2022

  RE: [Solved] Massive loading issues! Please help!
  @Christopher-Seiles Hi, ...it seems I can't use premium functions as I'm not registered, but when I went to register it said the code had already been used so I figured I must have already registered it.. Please watch the following tutorial. You
• Off topic

  14 answers, most recent on 2/2/2025

  RE: Not able to pay for the product
  @emmrecs Does PayPal work ? I used to have an account. I'll see if I can access it. But the question remains: Can I use PayPal
• Movie Studio

  3 answers, most recent on 5/31/2024

  Downloads not showing
  Hi there, now that I have the FULL version, a pop up came up when i opened stating I can download additonal program content. I did - which included Fades/transitions and many more. I closed and reopened. But still the same amount as before, very
• Music Maker

  15 answers, most recent on 3/28/2026

  RE: Music Maker update 32.1.0.17
  Cześć, Od wczoraj mam problem z MMM. Wcześniej nie można było wrzucić tego elementu i wyskakiwać błąd, że jakiś folder jest bezpieczony przed zapisem, a ten sam Soundpoole nie chciał się wgrać (sklep, chciał uzyskać nowe). Odinstalowałem i
• Off topic

  43 answers, most recent on 7/1/2024

  RE: Magix Future?
  I checked again, and since Magix is doing a self administered insolvency, they still have access to company assets like before but are under a watch of a separate administrator. That's different to what I've wrote before. Usually some weeks after
• SOUND FORGE

  10 answers, most recent on 12/4/2022

  RE: [Solved] Sound Forge Pro 16 Suite missing correct SpectraLayers Pro 9 installer
  See this recent thread where another user was also missing the SpectraLayers Pro activation serial. To summarize, contact Magix Customer Service. Email them at: infoservice@magix.net -or- sales@magix.net. That said, I do not see anything about SLP-9
• Other products

  One answer, on 1/28/2024

  loss of access to Photo Designer
  I have used Magix Photo Designer since 2005, most recently Photo Designer 7, with various forms of Windows but it has now stopped working. The front page opens but does not progress to opening the program. I have redownloaded the program several
• SOUND FORGE

  4 answers, most recent on 4/9/2024

  RE: Crash
  The Sony versions of Sound Forge can also be downloaded from the Sony Archives. The Magix versions (Sound Forge 12>17) must be downloaded from Magix. btw @Randahl-Ritchie, this is a Sound Forge users forum and not a contact for Magix Support. No
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  @Burton-Allan Version 16 of Sound Forge is still fine. No need to upgrade. I'm still using version 12 and 15. I'm not sure why parts of your files get removed. Are you doing something different than with other plugins? You can upgrade SpectraLayers
• Movie Studio

  3 answers, most recent on 1/3/2023

  [Solved] Movie Studio 2023 does not use GPU to export to MPEG-4
    Hello, I installed and bought a license for Movie Studio 2022 about 10 months ago. I was using Windows 10 at the time. That computer died and I installed Movie Studio 2022 on a new Windows 11 computer. The Windows 11 computer includes an NVidia
• Video Pro X

  2 answers, most recent on 2/21/2024

  RE: [Closed] How to add a shadow (in a simple way)?
  @Uzytkownik-Vegasa You have now been told five times that this is not the forum for Vegas products. On the last occasion you were warned that if you continue to post here your access to this forum area would be permanently withdrawn. Regrettably you
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @emmrecs Hi Jeff, Thanks for taking a look. I don't get the choice about opening the file - "Always" or "Just once" - for MVP files. That is, I don't see this when right-clicking on the file, "Open with." With some other files, I get the choice,
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  @px41 Apparently, you registered SF 18 Pro under a different e-mail address under which you purchased it. Otherwise it would be listed in your customer account. This also explains Error -24. It could be as simple as a typo you made back when
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @browj2 Hi John . . . . thing just worked! I got my webcam capture. . . . . Me too, and in the correct folder. The was a difference between my laptop testing, which I previously reported, and my PC - I got a pop-up message asking to give Magix
• Movie Studio

  7 answers, most recent on 6/17/2024

  RE: Movie Studio 2025 Platinum - Text To Speech - Perpetual Licence?
  @Clinton-Peck Hi That is what it says here under the section 'New AI tools & HUB access for everyone' John EBForum Moderator  Thanks, I thought I'd just double check with guys if I read that right. I have 2024 Platinum already which does not
• SOUND FORGE

  18 answers, most recent on 6/24/2024

  RE: SoundForge Pro?
  Hi @CaseyJ, try resetting Sound Forge. 'File> "Reset all preferences and clear cached data".. If you can not open Sound Forge to access the 'File' menu, hold down the 'Ctrl+Shift' keys whilst launching SF, which should open the reset/clear cache
• Music Maker

  One answer, on 12/15/2023

  new computer
  i have a new computer and my sound pool is not letting me register. it ask for the serial number and the place where i purchased. when i key it in, the system then denys me access to systimatically register and download. please help
• Music Maker

  4 answers, most recent on 5/23/2024

  RE: Soundpols from producer planet to musik maker
  @Morten-kaarvand Why have you posted the same question four times? Have you actually downloaded the new soundpool? If so, it is most likely in your Downloads folder. Have you checked there? If you're not sure how to access that folder do the
• Video Pro X

  11 answers, most recent on 1/10/2024

  RE: [Closed] Program refuses to make chapter menus.
  @Willem-vdfdeJong Hi Reversing the logic in the above - why create something that is never going to be accessible? For testing put 3 or 4 chapter markers between the start of the movie and the 3 mins mark, the minimum chapter spacing is less than 10