• SOUND FORGE

  3 answers, most recent on 6/8/2024

  RE: Audio Studio 17 installation error in Windows 11
  Greetings Mr. Baker Sorry for my mistake. I'm not familiar with MAGIX's forum-based support. I'm used to dealing directly with tech support; e.g., ZenDesk. Yes. By OEM I meant Microsoft Defender firewalls & virus/threat protection. All turned
• Music Maker

  37 answers, most recent on 11/11/2023

  RE: need major help with recording on music maker 2024
  @iikka-uusitalo I believe What-U-Hear is only available for Creative soundcards like Soundblaster. Most computers have Realtek Audio chipsets with Stereo Mix. If you cannot see them, you need make a right click inside the record tab of the Windows
• Movie Studio

  15 answers, most recent on 7/20/2025

  RE: Playback Stutter MEP 2016 Plus
  @CarpentersMate I'm sure others will disagree but personally I would not upgrade to a newer version. Every time I have upgraded I have sacrificed some form of degradation in performance. VPX 11 was my most usable version but going back would mean
• Video Pro X

  10 answers, most recent on 6/4/2024

  RE: Video and Audio Desync With Video Pro X 12
  Hey @CubeAce and @johnebaker. Thank you for the replies. I am using an external hard drive to store the video files, fortunately.To correct myself a bit from my last post, I meant to say that the video and audio ARE in synch at the very start of the
• Video Pro X

  12 answers, most recent on 11/16/2025

  RE: Mapper
  @Verner-Nielsen Hi . . . . VDL still creates new folders in documents when VDL is started. It is wrong that I cannot have photos in documents that have nothing to do with VDL . . . . That is correct, the folder should be called Magix within which
• ACID

  15 answers, most recent on 1/24/2024

  RE: Loop Collection Download Location?
  @GRB All installers are usually saved in C:\Users\YourUserName\Documents\MAGIX Downloads\Installationsmanager You can backup them up on your external hard drive or delete them now, but then you need to redownload them for another installation. As
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
    all i know is it is a Dell XPS. cant find any number associated with it. Looks like the one in the picture that you sent, 3 of the usb ports are the larger ones with square edges and one is the smaller rectangle with rounded edges. I think that
• Video Pro X

  27 answers, most recent on 11/18/2024

  RE: VPX Feedback Button - Features In Consideration/Planning - Comments
  @Can-Dive Hi, Humble Bundle and Samplitude Pro X7. Offhand, I would say no for use as the external audio editor as it doesn't have the Cleaning & Restoration Suite that comes with the Suite version. I really don't know what would come up for use
• Other products

  27 answers, most recent on 1/7/2025

  RE: DVD Architect Studio 5.0
  @johnebaker Hi John EB, It's all very confusing. I'm still shopping for a BD burner. Here is a burner that purports to burn Ultra HD 4K and it comes with an M-Disc. What is an M-Disc? Does it really burn to 4K and if I have a 4K disc playing with my
• Movie Studio

  13 answers, most recent on 8/24/2024

  RE: Movie Studio Freeze constantly
  @Pablo-LoGiuddice Hi . . . . i7-12700KF . . . Unfortunately, this has no integrated GPU which closes one avenue of quick checks. . . . . I imported videos from whatsapp and from my phone . . . . What resolution, format and bitrate are these, a
• Samplitude

  One answer, on 6/25/2024

  RE: How to record
  @roger-solnevik In case it's still blocked, please allow microphone access for desktop applications in the Windows security
• Movie Studio

  5 answers, most recent on 12/5/2023

  RE: MS2024 - Photo Editing
  @me_again Hi Andy, It seems that Photo Designer has gone away along with Xara. It was a Xara product, I believe. Magix has not stepped up with a replacement. As a long-time Xara user, I am not too pleased with this. 3D Maker is no longer available.
• Movie Studio

  31 answers, most recent on 7/9/2024

  RE: How do I redo an audio track in Movie Studio 2024 Platinum?
  Hi John, Having it at 32 tracks is causing some irritations for me at the moment. I will never need more than 4 tracks and 99% of the time I'll be using a max of 3 tracks. I'll leave it for now to see if it clears up. As for #2 it is hard to explain
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  @Burton-Allan Hi Thanks for coming back on which error message you were referring to. I already gave you the most likely cause of that error message in this comment above. . . . . I'm not really the Administrator of my own computer . . . . That is
• Video Pro X

  32 answers, most recent on 7/26/2024

  RE: Movie Setting: Play movie in loop mode?
  @Can-Dive Hi To repeat my quesion in my last comment - 'What version number is your VPX 16 - I am on 22.0.1.219 (latest)' Another very important item is to keep the RTX 4060 drivers up to date - the current version is 560.70 (32.0.15.6070) for the
• Audio Cleaning Lab

  No answers, created on 5/13/2023

  Will not recognize my Nolyth external blu-ray dvd cd drive
  I have an LG Gram with no optic drive and bought a Nolyth Blu-ray DVD CD external drive to load CD's into Audio Cleaning Lab. Audio Cleaning Lab will not recognize this drive, so how do I correct this problem. The LG Gram has no problem recognizing
• Video Pro X

  26 answers, most recent on 9/14/2023

  RE: Import issues
  @bvolbeda Hi . . . exFAT drive . . . This disk format is not always recognised by Windows, especially when the drive has been formatted using a MAC or has been previously plugged into a MAC. For best performance with Windows the drives, internal and
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @dan_lachance Hi . . . . M-Audio interface . . . . Try unplugging this and play back the project to see if it 'freezes at all. . . . . I often heard that there is a problem with the SSD drives : when you erase data, it re-writes always on the same
• Video Pro X

  10 answers, most recent on 6/4/2024

  RE: Video and Audio Desync With Video Pro X 12
  @CubeAce @johnebakerThank you for your patience. I appreciate the help.Yes.  I made sure the project movie settings matched the settings of the file, at 720p and 60 fps. Yep, just installed MediaInfo now.  Here are the results: As for the external
• Music Maker

  3 answers, most recent on 6/18/2023

  RE: Soundpools
  @Danny-Gilbert Hi From the error message C:\Portal 6_ogg.h0 cannot be created shows the program is trying to create a supporting file directly in the root of the C: drive - this is not being allowed by Windows and would suggest you have either put
• Movie Studio

  11 answers, most recent on 8/30/2023

  RE: can't prevent multiple copies of programme starting
  @Stephen-Last Hi The issues you are having sound typical of Windows not waking sleeping programs, and possibly hardware as well, correctly. I have my laptop set to never go to sleep, the screen off time set to 30 mins and the USB ports, I use
• SOUND FORGE

  4 answers, most recent on 9/24/2023

  RE: How can I open my CD Architect (.cdp) projects in Sound Forge?
  I have read that CD Arc users have difficulty burning CDs with 5.2 running under Windows 10. Yes, that has been reported a few times, I am not sure it is common to every Win10/CD Arc user or just on specific systems. My Win 10 PC (laptop) does not
• Video Pro X

  26 answers, most recent on 9/14/2023

  RE: Import issues
  @CubeAce Ray, I never seen anything like those speeds for any external drive I have, including an E-Sata, straight to a MB sata socket (not a USB 3). Even an internal transfer would be battling to achieve those speeds. In any case, why would a drive
• Music Maker

  20 answers, most recent on 10/27/2023

  RE: Soundpool and loops Commercial License questions
  @JamesBay Slowing down might be caused by your external hard drives. Hard to tell. For me, Music Maker runs fine on a simple Asus Flipbook from 2018, which only has a four core processor. I don't use the NAS for installations of anything. The other