• Movie Studio

  2 answers, most recent on 8/7/2023

  [Solved] Transitions
  I have Version 21.0.2.138. I don't have any transition menus to add transitions. Does anyone know where to find them? When I click the dropdown, all I see are All, Title Editing, Video Effects, View Animation, 360 Video, Stereo 3D, Audio Effects,
• Movie Studio

  5 answers, most recent on 2/14/2026

  RE: [Closed] No My Products shown in my account
  So I have 14 platnuim and want to download it on my new computer. I have the serial number but its not in my products in my account, only 13. I keep telling support this but its like talking to a fence post. They can't understand. I tried to
• Movie Studio

  5 answers, most recent on 12/18/2025

  RE: Template/Basic Intro/Outro issue when inserting to video
  @Carl-Clark Hi . . . . How do I insert a Text Box for a caption in the Intro . . . . I assume you want to add another caption in addition to the 'text box', a Title object, that the Intros, and Outros have built in, is this correct? An example would
• Video Pro X

  3 answers, most recent on 7/11/2023

  [Solved] Clips stop to 'magnetize' to one another. Vegas Pro 20
  I pressed something in Vegas Pro 20 and all my clips stop attracting to each other, now I have to put them very carefully in a line to make sure they OK, that is so annoying. Can some one help me out with that?
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  i just got vegas pr 22 but not work so need help to do reinstall or redowload
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  Hi. I've given the programme a good run without it freezing. So I think it is safe to say this is solved. Mamy thanks to all who have helped.
• Movie Studio

  8 answers, most recent on 10/10/2025

  RE: Video Deluxe 2026 Premium
  @philh77 In your latest post you mention an MP3 file. Did you mean that? If so, you are now asking a different question to your original post. Please keep each different question in a separate thread, in order that users attempting to help you can
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Rick, I don't have VPX 17 but what I do do these days (as burners become less plentiful and OSs advance) is burn to an ISO first, check that it plays OK in VLC Player, then burn it to disk using IMGBurn. That will help isolate where the
• Movie Edit Now

  5 answers, most recent on 3/28/2026

  Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
  Hello, some time ago I purchased this program, but it doesn't allow me to export Dolby Digital 5.1 audio from 6 independent WAV files. There simply isn't an option to export a file with this track during export. I think I need to activate it
• SOUND FORGE

  4 answers, most recent on 11/25/2023

  [Solved] Loud hiss on all audio playback when Sound Forge 17
  SoundForge 17.0 installed and registered okay on my Windows 11 Lenovo laptop. From the waveform display, it does appear to record audio, but when I play it back, I get a weak rendering of my audio underneath a huge hiss over the top of it. I'm using
• Other products

  2 answers, most recent on 6/1/2025

  RE: Do I need to deactivate Independence Pro?
  @SP. Thank you for your valuable reply.I was very worried, so I'm relieved! I may need your help again, so I look forward to hearing from you then.
• ACID

  2 answers, most recent on 6/22/2023

  RE: [Solved] ACID Pro 11 update plugin problems
  @Kevin-Venechuk Please try the following. Hold CTRL and SHIFT and double click on the program icon to start ACID. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program settings. Do this and check
• Movie Studio

  4 answers, most recent on 4/2/2023

  RE: [Solved] Object handles disappeared
  Got it. It was the track height. Thanks for the help!
• ACID

  6 answers, most recent on 8/8/2025

  RE: Error Saving
  @Peter-Post So, your loops and live tracks are also stored in a similar directory? Does it help if you run Acid as Administrator? To do this, right click on the Desktop icon or program icon and select the option in the right click menu.
• Video Pro X

  5 answers, most recent on 3/20/2025

  RE: [Closed] Vegas Pro 21.0 is asking me to activate and register again
  @Former user Sometimes it helps if you first deactivate your installation in your customer account at Magix.com and then activate the software again.
• Audio Cleaning Lab

  4 answers, most recent on 1/26/2024

  [Solved] How do I know when/if Smart Cleaning has actually been actioned
  An old program, Magix Audio & Music Lab Premium (22-2-0-53), I have just started recording some of my (very old) Vinyl. I am currently at a loss to see how I would know when using the ‘Auto Cleaning’ tool that the recommended effects have been
• Video Pro X

  17 answers, most recent on 5/2/2025

  RE: Ignite Color: Cine Commercial and Ignite Keying & Flares Release
  Looks like https://account.fxhome.com/login only allows existing accounts. Thanks for the help I'll wait for magix to get back to me. Stephen
• Movie Studio

  6 answers, most recent on 9/5/2023

  RE: [Solved] MP4 Problem
  Hi Ray and John, thank you for your help. I may have made a mountain out of a molehill as the fault lay not with the product but more with the operator. When I selected Export Movie in the File Menu, and then the Video as MP4 option, I went to the
• SOUND FORGE

  2 answers, most recent on 6/5/2023

  [Solved] Software disappeared after update
  I purchased a SOUND FORGE PRO 16 at the end of last year. The update notifier asked for an update today. After the update, SOUND FORGE PRO 16 totally disappeared from my computer (running Win 10). Could you help?
• Video Pro X

  14 answers, most recent on 10/21/2025

  [Closed] Serial Number / Licenses
  I purchased two licenses, one worked for 30 days and I never got the other to work. I was sent a serial number but now it says serial number has already been used. Tried uninstalling and reinstalling but still getting error 24. Tryed on windows 10
• Movie Studio

  One answer, on 1/10/2025

  RE: no proDAD
  @Gordon-Simmons Welcome to the Magix user to user forums. Exactly which proDAD plugins do you expect to see? Which previous version of Movie Studio do you have? Have you registered and activated your new install and then checked under
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  I bougth the MAGIX software "Reque your video's" in February, paid the order, received an Invoice with status PAID. And since then nothing received. Tried many many times to get into contact with support, Sales, Vegas, but every time I get an answer
• Movie Studio

  33 answers, most recent on 9/22/2024

  RE: some transitions not being implemented after export
  thanks guys for all the help I have upgraded to 2025 and following gids tips its working thank you all the help and tips are much appreciated
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  The last one I had was the perpetual one, same exact one that the installer and the license checker don't like. So you have the perpetual license for SF-18? Does it install successfully.. but you cannot activate it? Does it show an error