• Music Maker

  6 answers, most recent on 8/28/2024

  RE: change my email
  @damon-briggs Go to your Magix account, log in using your old email address and password, go to User data and amend your email address there. (I have hidden the duplicate post you created in another thread. Please do not create multiple posts asking
• Movie Studio

  12 answers, most recent on 3/25/2025

  RE: Black screen in video
  @friendflyer Hi, that is a MOV HEVC file. iPhone introduced it not too long ago & it caused a bit of trouble. For me in general .MOV often don't work too well, some .MOV formats don't work at all in Magix Movie Studio 2025, HEVC is a fairly new
• Other products

  5 answers, most recent on 2/7/2025

  RE: Independence Pro Premium Suite Being Flagged as Malware
  Thank you for your response! I tried downloading the "free" version through "https://www.magix.com/us/music-editing/free-download/independence-free-sampler-software/" and for some reason, that downloaded without any errors, however I wasn't able to
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @WarbirdVideos, Thanks for your feedback. In terms of editing the footage in Vegas Pro, Video deluxe or VPX, as @Reyfox indicated, the .insv file format created by the Insta360 camera, first needs to be processed by Inst360 Studio software to
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  a lot of Magix users are having issues with as per the Magix forums It's been mentioned in only 3 posts in 3 years on this forum. What other forums are you referring to? They might hold a clue, No problems with gaming or other programs. It is
• Movie Studio

  24 answers, most recent on 9/3/2024

  RE: Xara 3D Maker 7
  @allaa-Azawi Hi Assuming this is a new install downloaded from Xara then you need to post in the Xara community forum Talk Graphics, here. Magix no longer offers or supports the software. John EBForum Moderator
• ACID

  2 answers, most recent on 6/8/2025

  RE: ACID Music S/N Not Accepted Windows 7
  @mike-l6100 Hi . . . . ACID Music that I purchased in the late 90's . . . . . Is this the Sonic Foundry or Sony product? If not, what is the program's full name. Given the purchase date timeframe and assuming this is the Sonic Foundry or Sony
• Samplitude

  12 answers, most recent on 12/14/2024

  RE: New update is available for Samplitude Pro X8 and Pro X8 Suite
  @jagad Yes, you can control your software activations in your customer account at Magix.com. You can activate two installations on two different systems at the same time. If you no longer need the activation on your old computer simply deactivate
• SOUND FORGE

  7 answers, most recent on 4/30/2024

  RE: unable to activate for new pc
  @Sebastian-Biel If you enter the serial here you'll get the correct product installer: https://www.magix.com/int/support/my-service-center/product-downloads/
• Off topic

  4 answers, most recent on 12/27/2023

  RE: computer crashed. I have an order number but no email download link
  @Ken-Bell Download all registered products via your customer account at Magix.com or via the link https://www.magix.com/int/support/my-service-center/product-downloads/
• Movie Studio

  9 answers, most recent on 8/4/2023

  RE: [Solved] Registration Failure
  @George-Maccrone It looks like you entered a valid serial number, but for the wrong product. Please enter your serial number here again: https://www.magix.com/int/support/my-service-center/product-downloads/ This site will give you the download link
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Reyfox @browj2 @johnebaker @Gid @Can-Dive @AAProds @Betovalle I'm not sure when these changes happened on the website but I noticed a couple today. The free version of Music Maker no longer exists for download and Rescue Your Video Tapes comes up
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @SP. I was a alpha/beta tester for Pinnacle Studio, Videostudio Pro and Paintshop pro for over a decade, so have a lot of insight of what happened, especially with Pinnacle Studio where the PM was a good person. And while you don't need a computer
• Movie Studio

  2 answers, most recent on 5/6/2024

  RE: brought new laptop deactivated old laptop here and it stated ready to
  @jey-day Where did you deactivate it? Via the Help menu? Try deactivating the previous installation on your customer account at Magix.com. That should definitely work.
• Xara Designer Pro

  One answer, on 12/26/2023

  [Solved] Unable to download my bought product
  Hello, I am unable to download the version of Xara Designer Pro X (15.1) that I bought in 2018.It is still perferctly OK for my work but I need to install it on a new PC and I cannot find the installation link anywhere under
• Movie Studio

  5 answers, most recent on 6/7/2024

  RE: movie studio 2023 suite - support for intel arc a770
  @spuddy13 You may find this article interesting. https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html Scroll down to "Key Takeaways". Not very flattering for the ARCs. Magix does work well with NVidia GPUs, that is certain. There's some
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ghijohansson I downloaded your ZIP. None of the files where "m2ts" per se, as you say, are AVC with AC-3 audio. Using "trailer 4", which is 25fps interlaced, Top Field first, I opened it in Magix Movie Studio 2025. I changed the movie settings to
• Photostory

  One answer, on 4/9/2025

  RE: I have a new laptop and I have lost my hard copies of Photos on CD & 3
  @Tom-OConnor Welcome to the Magix user to user forums. To access and redownload already-purchased Magix products go to your Magix account, log in and go to My products. Find the listing for the specific software and you should find the installer and
• Movie Studio

  5 answers, most recent on 5/8/2024

  RE: serial number
  @Mustafa-Derbeder Hi Login in to your user account at magix.com using the same email address as you registered the program with, and select My Products. There you will see a download link and the serial number. MERHABA Programı kaydederken
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  @Scott-Wright, @AAProds Hi Looking through the German section of the forum, this issue has been occurring randomly for seversl years. The solution is to uninstall and re-install the program, and remove all the fragments, files and folders and
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham @CubeAce @johnebaker @Bol @me_again I've snipped a portion of Graham's file and with his approval, put it up on Google Drive here: https://drive.google.com/file/d/1SaWwmALnC3vG1EwjVD3Vpz-OuWoWI8gF/view?usp=sharing Even after a Handbrake
• Movie Studio

  9 answers, most recent on 3/26/2024

  RE: MS2024 Load audio editor
  @browj2 ok! Taking advantage of this image reference, have you or any other users upgraded/migrated to versions of Xara as an image editor (Photo & Graphic Designer after they left Magix)? I question because I am a user of version 18.Now they
• Music Maker

  3 answers, most recent on 7/9/2024

  RE: email
  @Jana-Samsel Did you change your e-mail address? You can visit Magix.com, login with your old e-mail address and password and then you can change your old e-mail address to your new e-mail address in the customer account settings.
• SOUND FORGE

  3 answers, most recent on 2/19/2025

  RE: Redeem a voucher code.
  @IG-Queue this link didn't work? https://www.magix.com/redeem