• Rescue Your Videotapes!

  36 answers, most recent on 4/26/2021

  [Solved] Driver installation for MAGIX K0065 (Windows 10 64-bit)
  Hello all, After installing "MAGIX Video easy Rescue Your Videotapes!" via a physical DVD in a box (marked MAGIX Rescue Your Videotapes!) as purchased from Magix Software's website, I am having trouble with getting the drivers to install for the
• Video Pro X

  3 answers, most recent on 3/10/2019

  [Solved] UHD Footage is not crisp
  Hello Community, I have an issue with my Magix Video Pro X 10 and don't know what to do anymore. All my footage is shot in 2.7K 60fps on my GoPro and my DJI Mavic. The files are imported as mp4 in this resolution. Now if I render the film in 2.7K
• Other products

  6 answers, most recent on 7/31/2022

  RE: [Solved] Error when starting Audio & Music Lab Premium
  Hi there, Have a look at your graphics driver and make sure it's up-to-date. If that alone doesn't work, or if you just want the quickest fix possible, download and run this little tool
• Video Pro X

  4 answers, most recent on 11/8/2018

  [Solved] New Release 16.0.2.288, HEVC/H.265 Nvidia Encoding Problem
  Hello, I've updated to 16.0.2.288 and appear to have lost the ability to hardware encode HEVC/H.265.This feature was working prior to the update. Format description:HEVC-Export (MP4) streamableVideo: HEVC; 1920x1080p; 59.94 frames/s; VBR 13000
• SOUND FORGE

  2 answers, most recent on 11/2/2018

  RE: [Solved] SF Audio Studio 12.6.0.356 (32 bit) -- volume control for playback??
  Sorry, I have not used AS-12 since the beta test versions and don't recall a hardware 'volume'. It certainly has lots of meter options though, so there may be one I'm not aware of. If no one else posts a definitive answer, contact tech support. I do
• SOUND FORGE

  2 answers, most recent on 11/2/2018

  [Solved] SF Audio Studio 12.6.0.356 (32 bit) -- volume control for playback??
  Unless I am missing something extremely obvious, I can't find a way to control the playback volume of a file in real time. I can bring up the Volume processing dialog or a plug in, but it's modal and the transport is disabled. Also if I click OK the
• Video Pro X

  21 answers, most recent on 6/26/2020

  RE: [Solved] Hardware Acceleration for HEVC encoding
  @johnebaker Hi, so over the month I've kinda just been living with the fact that one of my monitors runs off of my iGPU. However I just recently found a way to use my iGPU for Hardware Acceleration, even without having it connected thanks to this
• Music Maker

  4 answers, most recent on 10/15/2018

  RE: [Solved] Purchase completed, no Key
  Apparently you don't get key, or proof of purchase from MAGIX or ProducerPlanet (yourname+owned/registered products) If you use the in-app store. You also don't get a copy of the software, instead you get "credits"So, If I want the rest of the
• SOUND FORGE

  14 answers, most recent on 5/17/2019

  [Solved] Old Izotope Plugins
  I recently built a new PC with all new hardware and a new install of Windows 10. One of the first things I did was upgrade to the newest Sound Forge (12) and the newest ACID (8). I had Sound Forge Pro 10 before. I really like the Izotope plugins
• Music Maker

  3 answers, most recent on 10/10/2018

  [Solved] Stuck
  I just got Music Maker (the basic free version) today and it works great. But the tabs that hold "loops," "instruments," "files," and "more..." will not move. Other features like the keyboard and the tracks can move. Before After As you can see
• Movie Studio

  10 answers, most recent on 9/27/2018

  [Solved] Uncommon Aspect Ratio for video export - 10:9
  Hello everybody,   I am making videos of a Game Boy game, and they have an aspect ratio of 640:576, or 10:9. I have used MAGIX Video Deluxe (formerly Movie Edit Pro) often to edit my videos and I like the interface, but after exporting a few videos
• Movie Studio

  3 answers, most recent on 9/24/2018

  RE: [Solved] Technology support for new PC
  @Former user Hi . . . . i5-8600K with overclock while it is still 6 core and it has better base frequency than i7-8700 . . . . From the base frequency the i5 would appear to be the faster processor, however the i7 has a larger L3 cache at 12 MB (i5
• ACID

  2 answers, most recent on 9/15/2018

  RE: [Solved] ReWire Slave functionality
  I couldn't let this go- especially since the manual, and the information about Acid Pro 8 on the Magix site states that 8 runs as both a slave and master. Apparently, sometimes during the install, the registry key that exposes Acid as a ReWire slave
• ACID

  5 answers, most recent on 9/14/2018

  RE: [Solved] Will ACID Pro 8 get ReWire Slave functionality?
  I couldn't let this go- especially since the manual, and the information about Acid Pro 8 on the Magix site states that 8 runs as both a slave and master. Apparently, sometimes during the install, the registry key that exposes Acid as a ReWire slave
• Video Pro X

  21 answers, most recent on 6/26/2020

  [Solved] Hardware Acceleration for HEVC encoding
  Hello everybody, I am currently trying to export a ~10 minutes long video (1920 x 1080 at 60fps) with HEVC, but it takes around 5 times as long (~50 minutes although I haven't let the whole process finish but only let it run for a few minutes) for
• Music Maker

  7 answers, most recent on 7/24/2018

  RE: [Solved] Instruments Not Activating from Earlier Versions
  @Andrew-Stevens IIRC there is a post, that I cannot find, which stated certain instruments from older versions of MMM are not compatible with MMM 2017 onwards, this probably includes Century Keys, Saxophonia and is definitely the case for Space
• Music Maker

  One answer, on 6/20/2018

  RE: [Solved] Can't open Magix Music Maker
  Hi there, You might want to get in touch with MAGIX support, if you haven't done so yet. This kind of problem calls for a more detailed technical analysis. In a nutshell: Most problems we have seen with this current generation of Music Maker not
• Movie Studio

  2 answers, most recent on 5/24/2018

  RE: [Solved] insane render time + laggy gui
  @Losat Hi . . . . My system: Ryzen 1800x; GTX 1080; ASUS Crosshair VI Hero (mobo); 960 EVO M.2 250GB; 32GB RAM; Win 10 Pro. Using MEP17Plus . . . . The slow rendering is because there is no Hardware Acceleration support from the GTX 1080, ie CUDA
• Movie Studio

  59 answers, most recent on 3/7/2024

  RE: [Solved] No Hardware Acceleration / Encoding
  I literally have the same specs as you. I had to get the proper driver for the CPU's Quick Sync video rendering capabilities. Once installed, MEP+ 2018 recognizes the CPU's hardware excelleration, and you can then check the boxes accordingly. All my
• Movie Studio

  59 answers, most recent on 3/7/2024

  [Solved] No Hardware Acceleration / Encoding
  I just recently upgraded to MovieMagix Edit Pro Premium Software. My PC Specs are as follows: Windows 10 64Bit M.2 SSD Drive Intel i7 7700k processor Gigabyte Nvidia Ge-Force 1080 G1 Gaming Card Issue It take approx 1hr & 20 mins to render a 4
• SOUND FORGE

  4 answers, most recent on 4/17/2018

  [Solved] Soundforge pro 12 Questions/Issues
  I have been enjoying Soundforge for many years and took advantage of the Version 12 offering primarily to benefit from the 64 bit architecture. I have run into a couple of issues which may be my fault but have not been able to solve them. 1 - Cannot
• Movie Studio

  4 answers, most recent on 4/14/2018

  RE: [Solved] v17.0.2.166 is using all my CPU Editing.
  Hi Thanks for the specs, that helps a great deal. The following settings can help improve performance. Nvidia control panel - the Intel UHD Graphics 630 is used for acceleration instead of the GTX1060. Program settings Import/Export tab - Hardware
• Movie Studio

  8 answers, most recent on 3/1/2018

  RE: [Solved] Magix Movie Edit Pro Premium UNUSABLE Since Update! Please Help!
  Greetings, I've had this problem with MEP 2018 since mid January 2018. The computer crashed / restarted at random times, but always with MEP loaded and/or in use. If I had hair it would be torn out by now. MEP worked (usually) without the computer
• Photostory

  7 answers, most recent on 2/20/2018

  [Solved] Photo Story 2018 will not export my project
  Hi, Athlon2 X4 , 3 GHz , 16 GB RAM, ASUS HD6570 250GB ssd OS. Win7 X 64bit Photostory 2018 Had just finished an 8 GB slide show and wanted to export it on a Mpeg 4 file, to my computer. Pressed the correct buttons and up came a notice informing me