• Movie Studio

  8 answers, most recent on 1/25/2024

  [Solved] What are Blocked Tracks? How do I unblock them?
  Movie Studio Platinum 2023: When I try to create a slideshow using the Wizard Slideshow Maker I immediately see an error message: "One or more tracks are blocked in the current movie. Please unblock the respective tracks so that the Slideshow Maker
• Movie Studio

  7 answers, most recent on 11/8/2024

  RE: Export Error
  @CubeAce Thanks for the help. You were right. I set them all to CPU and it exported. Thanks so much! @johnebaker Yes. I am running Windows 11 Pro. Thanks for your help.
• Music Maker

  10 answers, most recent on 1/26/2025

  RE: Chorus VST Effect plug in won't load
  That was successful-I now have the plug ins back on my program. Thanks for all the help!!
• Movie Studio

  14 answers, most recent on 11/15/2025

  RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  @stephen-logsdon Thanks for the screenshots. It might be helpful to enable View > Show > File Name Extension in the Windows Explorer. Then you should see that the name of the configuration file Videodeluxe in your screenshots changes to
• Movie Studio

  7 answers, most recent on 4/20/2024

  RE: [Solved] Saved video plays at half speed, sound is normal speed
  @Brian-Gardner, @emmrecs Hi Brian, Jeff One immediate 'peculiarity' is in the export settings, the source video is 60.8 Mb/s and 60.000 FPS, in the export settings used, the Average Bitrate setting of 6000 kbits/s (6 Mb/s) and audio bitrate of 120
• Movie Studio

  7 answers, most recent on 7/5/2025

  [Solved] Selected Aspect Ratio Not Exporting
  Hello, I am a little new with this program and I thought I had a good understand until I realized my videos aren't exporting the selected frame rates and "Video Settings" that I select at the starting of a new project. All my videos that I import
• Video Pro X

  15 answers, most recent on 11/13/2024

  RE: VPX/MMS frame rate variable
  @browj2 Hi and ok! All content in this topic is under the knowledge of technical support, through a ticket that I opened.What I have to say: Magix please! Help us so that we can help you! Thanks!
• Movie Studio

  11 answers, most recent on 10/27/2025

  balance sound level to be equal from two cameras/sources on final edit
  (I have MAGIX Video deluxe 2026 Premium)   i was on earlier and got help to remove dogs and cars from audio...thanks for that help :-) this is first movie i have used two cameras to do an interview with two people as the video switches the sound
• Music Maker

  7 answers, most recent on 7/24/2025

  RE: Installing Music Maker
  Hi, I have also been trying to download Music Maker Premium 2021 having changed PC's but the download in my service centre account is the 64bit free version and it does not recognize my serial number. Can anyone help me with this?
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Jeff, thanks for the help, much appreciated. Yes, I have disabled the antivirus and also the firewall. Strangely, the problem occurred when I downloaded the latest X version, which did download, except that the pictures were blacked out, only a few
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @tony-maye Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• Music Maker

  6 answers, most recent on 8/4/2025

  Help
  I pay 39.99 USD on July 8, 2025 for the new Music Maker 2026 for the upgrade from 2025 to 2026, but so far I have not received any response from you. I paid through a PayPal account . This is not right from you.
• SOUND FORGE

  3 answers, most recent on 6/23/2025

  RE: Problems with Double Clicking in Sound Forge Pro 18
  Thank you for confirming that I'm not crazy. What a dumb and weird bug. Also thanks for the "(Ctrl+Shift> Left/Right keys)" suggestion. That works much better that using Right Click>Selection. I really appreciate your help!
• Music Maker

  3 answers, most recent on 2/3/2024

  [Solved] Reinstalled, where to find prepurchased soundpools ?
  Hello, I just reinstalled windows and then music maker premium 2023. Then that updated to 2024. There were some sound pools installed but no where near all the ones I have purchased. The ones preinstalled were in oog format and I wanted them in wav
• Movie Studio

  2 answers, most recent on 3/6/2024

  [Solved] Issues exporting split video as ONE full-length video
  I'm having a video exporting issue.I have the trial version of Magix Studio 2024 Platinum. I have a single video clip on a single track. I split the video clip into 2 to remove some unneeded footage in the middle and slid the 2 clips together with
• Music Maker

  8 answers, most recent on 9/14/2023

  [Solved] What should volume be set to when finalizing songs?
  Hi everyone, Finished my first song. I have 6 tracks and they all set to same volume (midway (50%) using the volume slider on the left of the tracks). My question is now that I am ready to publish it, what should the volume be set to each of the
• SOUND FORGE

  3 answers, most recent on 5/24/2023

  RE: [Solved] Ozone 10 Advanced compatibilty issues
  I've also encountered this with Ozone's Master Rebalance (version 9 and 10) and it was a problem in both Sound Forge 16 and 17. Support from iZotope has yielded nothing helpful, and I've been unable to find a solution on the web. In my case, the
• Music Maker

  5 answers, most recent on 2/11/2025

  RE: Can't drag loops onto my system
  Hi, thanks for trying to help. I tried it. It didn't work. Got anything else you think I should try?
• Movie Studio

  3 answers, most recent on 1/13/2026

  Settings - CPU or GPU - Video Delux Premium 2026
  Hi everyone I have a high end CPU - AMD Ryzen 7 9800X3D 8-Core Processor 64gb Ram Geforce RTX 3080ti GPU Should I leave the settings within the program as is with the GPU or change it to my CPU? With these specs what would help the program run
• Video Pro X

  No answers, created on 8/14/2025

  Help to download update 17.0.1.128
  I click in the link of the update 17.0.1.128 for Movie Edit Pro Premier, but it doesn´t download it or guide me easily to it. Could you be so kind to guide me to download this update?
• Movie Studio

  4 answers, most recent on 3/22/2025

  RE: Zoom Effect
  @jeesa2 No problem. Thank you for the conformational feedback. Your image helped me to understand your requirement. Ray.
• SOUND FORGE

  18 answers, most recent on 11/9/2025

  RE: Support Is Non-Existant
  You could try the unofficial infoservice@magix.net email, but that may not help these days with SF support being turned over to the Vegas team. This is actually the email that I did get the response to. The email that said "You're gonna need to
• ACID

  One answer, on 4/3/2026

  Acid pro 11 download installer not working
  Hi all, I understand Magix no longer own acid hence no reply to support requests and I`m hoping someone can help here as I need to install on another laptop and the installer will not download. I`ve a paid for version with legit serial and am so
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  Please help!!! I have to get audio out of this for terribly important hardware auditioning session that I have to travel by train to over 300 miles away.