• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @WarbirdVideos Since these are not the forums for Vegas Pro (which is the NLE software you specifically mention) perhaps your question would be more likely to receive an answer if you post to its dedicated forum, here. JeffForum Moderator
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @vdl-user-v19, @CubeAce, @me_again Hi I agree with Andy this is more than just an issue with Magix software, there a reports of different video editors also being affected in different ways, and simple video playback issues where the player is set
• Movie Studio

  9 answers, most recent on 10/17/2025

  RE: can someone help me remove dog barking and a car racing up the street
  It can be done, but the software costs money. All you have to do is watch the first minute and can see what it can do. And this was 2 years ago. There are people creating stems of a drum kit. The drummer is playing the drums, and they isolated each
• Off topic

  2 answers, most recent on 10/16/2025

  RE: [Closed] paying for software.
  @Barry-Vaughan Welcome to the Magix user to user forums. Yes, I am sure you can gift the software but please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator
• Movie Studio

  One answer, on 5/27/2025

  RE: Repeated Serial Number Prompt in Movie Studio After Reinstall
  @samtheman Hi . . . . repeated serial number prompt . . . . Try disabling your Antivirus program Real time and/or Folder protection feature(s) and activate Movie Studio (MMS) then restart MMS. If this works, re-enable the turned off Antivius
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @me_again, @emmrecs Hi Snapdragon chips are a 'System on a Chip' (SoC) , ie they are CPU, GPU, audio, and other hardware devices, all rolled into one chip with lower power requirements, then for example CPU, GPU and motherboard combinations found in
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  I have some good news.I managed to get the software to crash without crashing. I had a crash error message, but the program resumed, and now I can interact with the interface.Just a few notes here.When I reinstalled everything, I reinstalled
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  I should point out specifically what is popping up. It is a grey box that says 'welcome' in the top left. It shows the serial number as well as my email address login. The yellow prompt box says 'activate and register immediately online'. I believe
• Movie Studio

  7 answers, most recent on 7/26/2025

  RE: VDL 2026 Crashing on Analogue Recording Stop
  @AAProds Hi Al, I can't speak for John but I'm not sure whether the thread should be deleted! I think it serves to show any newbies to the software that even very experienced users, like yourself, can meet unexpected challenges, especially those
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  Travel Maps. I know people who use it, and those that don't. Me? I installed it to see what it could do, and since I do travel videos (like my South African editing friend), he too uses it. Takes up only 187MB on the disk. It seems that @CubeAce has
• Samplitude

  2 answers, most recent on 8/9/2023

  [Solved] Language when registering software
  When I try to register samplitude proX3 suite, there is a choice of languages such as DE, IT, ES (spanish?) and II. What is II? I don't see English or US. Does it matter which one I choose?
• Off topic

  31 answers, most recent on 5/29/2026

  RE: Stopping pop-ups from MAGIX on PC Boot
  @rickduley Does the pop-up display after your computer starts? If yes, then it must be listed in the Windows Autostart (inside the Taskmanager). Otherwise it might be a Windows service. If it only appears after starting a Magix software, you might
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Henk-Blokker Welkom op het Magix-gebruikersforum. Dit forum is geen contactpunt voor medewerkers van Magix. Omdat dit een openbaar forum is, mogen gegevens zoals e-mailadressen en ordernummers hier nooit worden geplaatst. Daarom heb ik uw bericht
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Henk-Blokker Welkom op het Magix-gebruikersforum. Dit forum is geen contactpunt voor medewerkers van Magix. Omdat dit een openbaar forum is, mogen gegevens zoals e-mailadressen en ordernummers hier nooit worden geplaatst. Daarom heb ik uw bericht
• Music Maker

  One answer, on 8/19/2024

  charged for the music software multiple times
  I somehow was charged for the music software multiple times and now unable to upgrade to the premium which i bought somehow multiple times and this unacceptable
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  To the OP, I would love to know what editing software support the Insta360 native INSV file format outside of Premiere. It is easy to create an editor for someone's specific file format, but how about it (that software) editing anything else besides
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  @gimigitara Hi Check that the Vita and other instruments are in the folder:- C:\Users\Public\Documents\MAGIX\Common\ This is my folder you should have the indicated items If the folderpath is different for Instruments and/or Soundpools what is the
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @Bart-0251 Because you're in a Magix forum? That's not a very smart reply, considering what I wrote earlier. I am talking about applications on MY system. Everything else functions as it should, including demanding software like the Adobe CS apps.
• Movie Studio

  One answer, on 2/5/2026

  RE: [Closed] Can't register Sony Movie Studio Platinum
  @Karen-Fritz Please read this post on the Magix Vegas forums and follow its advice. Also, please read this pinned post and follow its advice to post any further questions to the Vegas forums. Thank you. This thread will be closed. JeffForum Moderator
• Music Maker

  4 answers, most recent on 1/14/2024

  [Solved] From Beginning Despite "Spacebar Stops At Current Playback" Checked
  I just got Magic Music Maker Premium and am super excited to start off on my music journey. Only pain that I'm having is, despite having "spacebar stops at current playback" and even moving the playback around (and reinstalling the software numerous
• Other products

  27 answers, most recent on 1/7/2025

  RE: DVD Architect Studio 5.0
  @browj2 Hi John . . . . Your end result is not quite like authoring a BD or DVD, which is what DVDA does. . . . I think this one comes close, though. . . . The Leawo software is indeed close, however after testing the software there is still a
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  I updated to the latest windows update, I uninstalled the Video Pro 15 app and reloaded it. It now says the application has failed to launch due to it's side by side configuration is incorrect. I've had this software for several years and never had