• Music Maker

  41 answers, most recent on 11/17/2024

  RE: Program reacts very very slow
  Update: I took a break and closed my laptop screen. After 5 minutes, opened up , resumed and started to notice 3-4 seconds lag when clicking around. I will do a couple more tests to see if I can try at least pin point where the issue may be
• Music Maker

  One answer, on 4/3/2024

  RE: Activation or Store Login fails
  @Dean-Barr Please download and install the newest Free Edition of Music Maker 2024 from Magix.com or install all pending updates until you are updated to version 2024. Some days ago, someone mentioned a message from customer support, that Music
• Movie Studio

  21 answers, most recent on 9/28/2023

  RE: Hardware Encoding for MPEG-4 Export Stopped Working
  Disregard; finger trouble, had left my devices on Warp as part of another test. 😂
• Photostory

  4 answers, most recent on 12/6/2023

  RE: Question about the text to speech feature.
  @Dennis-Marangoni Thanks for the feedback. I suspect the Trial Version, since it is deliberately feature-restricted, may not have allowed you to test the Text to Speech facility. Happy Photostorying! Jeff
• Movie Studio

  39 answers, most recent on 2/1/2024

  RE: Stereoscopic 3D Video Export Issue
  @vineethvarma-vegesna Hi I have placed 2 video exports on Google Drive here for you to test. I do not have a 3D TV with me, or headset to test with, however playing both videos in PowerDVD and using the cross eyed viewing technique I do get the 3D
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @AJenn By the a way, I recommend to use ASIO4ALL instead of Magix Low Latency. Both are identical, but ASIO4ALL has a much newer version which has better compatibility with Windows 10 and 11.   If you click on the Advanced button, no configuration
• Off topic

  6 answers, most recent on 4/9/2024

  RE: [Closed] Reaching out to Support
  @emmrecs, Hi Jeff, Just to let you know I finally got through to Support via the email you sent me. They could not explain what happened to my two previous Support Requests but as a test I send a third request and I immediately received a
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @AAProds I just deselected the LAGS decoder in the LAV filters program: Another thing I learned today regarding the LAV filters. We know it converts the ipcm 24 bit audio into 16 bit so that VPX/MMS can play it. As part of my testing, I wanted to
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @Can-Dive Hi . . . . There appears to be a negative view regarding K-lite. I'm personally indifferent. I never needed it and only installed it now to try and solve this issue. . . . . There are very good reasons why K-Lite receives negative views,
• Movie Studio

  17 answers, most recent on 1/11/2026

  RE: Very high RAM usage even with a few slides
  @Willy-Pesnec @Can-Dive @johnebaker @Reyfox @browj2 Hi John. You said. Back to the import screen, if you have Large Icons turned on and the icons haven't been made before, then the program will make them in order to display them. I just went to a
• Video Pro X

  46 answers, most recent on 1/16/2024

  RE: VPX15, no hardware encoding during BD burning
  @Willem-vdfdeJong Hi . . . . pre-prepared files and you use software like Nero Burning Rom to simply and directly burn them to a BD, then is the BD going to work normally in BD players etc . . . . I do not have access to a BD Player at the moment so
• Video Pro X

  12 answers, most recent on 3/12/2024

  RE: VPX14 cannot output edited video at the same frame rate as the source
  @Former user Hi Gid. I thought as much but did not want to suggest anything I hadn't tested or had seen information on. I suspect there are other editors that can do it as well but my routing around looking for unusual frame rate export
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @Can-Dive Hi . . . . Both @Gid and @CubeAce tested his files in VPX14 and MMS2023. The video clips played with sound. . . . . Nope. The clip with the 24 bit LPCM encoded audio I never did get to play in VPX or MMS.. The OP of that topic changed the
• Movie Studio

  62 answers, most recent on 5/4/2024

  RE: System hardware not being utilized
  @CubeAce What does worry me is that everyone may not have had exactly the same export settings so here are mine. Hi, I got it wrong first time but yes these are the settings I used in the later test I did.  
• SOUND FORGE

  5 answers, most recent on 11/30/2025

  Lost trust in SF.
  I keep wanting to upgrade, but I've paid for the upgrade 3 times in a row and the same bugs persist, I've stopped supporting the software, I would actually prefer they provide a upgrade of good will this time. Been using it since Sound Forge 3 and
• Movie Studio

  11 answers, most recent on 11/4/2024

  RE: movie studio 2025 suite - sound missing on clips
  @browj2 Hi John. When you add in music, remember that Magix music and sound effects will automatically try to go on track 5, so keep track 5 free for this. You have always stated this and I have never tested that theory as I have always selected the
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Hi everyone I cannot reproduce any difference in the 'jerkiness' between the older NV driver 581.80 and the latest 591.86.. Test conditions:- Source video 50 fps HEVC (h.265) 4K UHD 3840 x 2160 px Video has a fast pan, right to left. Exporting as
• Rescue Your Videotapes!

  9 answers, most recent on 1/30/2024

  RE: Video Converter not recognised
  Thanks for your help with this guys and sorry for the eyesight test. I'm still not able to load the driver but have loaded Media Player & the Media Feature Pack (I had to repair the O/S first). I've loaded some codecs too - how can I tell if I
• Audio Cleaning Lab

  14 answers, most recent on 4/25/2024

  RE: Audio Cleaning Lab 4 - Changing Default VST's
  I pointed out to Magix over a year ago that having things like an error on startup is a definite turn-off for new and current users looking to upgrade. If they want to sell their products, they cannot afford to leave an obvious startup error
• Movie Studio

  11 answers, most recent on 6/18/2024

  RE: Image Sequence
  @Gid Hi Gid . . . . forgive me if/as you know this, . . . . Good question - it is a long time, 15+ yrs, since I used Vegas to import sequences! IIRC, they had to be sequentially numbered ie the name suffix ending in 001,002 etc and in their own
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @emmrecs Hi Jeff, Thanks for taking a look. I don't get the choice about opening the file - "Always" or "Just once" - for MVP files. That is, I don't see this when right-clicking on the file, "Open with." With some other files, I get the choice,
• Movie Studio

  10 answers, most recent on 5/23/2024

  RE: Guidance for Sony cameras outputting MXF containers w/ XAVC
  Your video file will definitely be an Intra codec in 10 bit 4:2:2. For Intra Codec you definitely need Video Pro X with possibly an additional Intra Codec Pack for around €60. The safest thing to test would be to provide a short, 15-second video
• Movie Studio

  84 answers, most recent on 8/5/2024

  RE: Linking "videos" or "projects" question
  @Eric-Elliott Hi, All Merge does is move all contents of a second movie, including effects, to the end of the first (current movie). This is the same as going to the second movie, selecting All, going to the first movie - end - paste. The only
• Music Maker

  6 answers, most recent on 12/27/2022

  [Solved] (FIXED) Upgraded from MM 2022 Prem to 2023 Prem. Slow Response
  Upgraded from 2022 (2022 version was working fine) to 2023 and now slow to unresponsive for minutes at a time per click making it useless in addition to Store sync taking forever. The following Troubleshooting was applied with no change in