• Off topic

  One answer, on 4/20/2026

  [Closed] Vegas Pro 23 will no longer Launch/Open
  Ok I purchased the full Vegas Pro 23 suite full price from Magix about 2 months ago, Has worked flawlessly now all of a sudden as of 4/17/26 the software will no longer launch/open, I have a project I’ve been working on and now I am stuck, Has
• Video Pro X

  14 answers, most recent on 8/5/2024

  RE: [Solved] VPX16; Make Newblue Effect Window bigger!?
  @johnebaker @Gid @browj2 @CubeAce Hi everyone, I think I solved it. What puzzled me was with my display at its recommended settings, both MMS2024 and Video Studio (VS2023) displayed the Newblue effects window correctly. This was not the case with
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO 88 samples is tiny. I recommend at least 512. Maybe 1024 or 2048. Does this help with stability?
• Movie Studio

  7 answers, most recent on 7/5/2025

  [Solved] Selected Aspect Ratio Not Exporting
  Hello, I am a little new with this program and I thought I had a good understand until I realized my videos aren't exporting the selected frame rates and "Video Settings" that I select at the starting of a new project. All my videos that I import
• Other products

  One answer, on 2/19/2025

  RE: Independence- cracking sound with keyboard when you release the keys
  @Adebarbedenik What is your release time setting in the ADSR curve? Maybe it helps to enter a few milliseconds there.
• Movie Studio

  8 answers, most recent on 1/25/2024

  [Solved] What are Blocked Tracks? How do I unblock them?
  Movie Studio Platinum 2023: When I try to create a slideshow using the Wizard Slideshow Maker I immediately see an error message: "One or more tracks are blocked in the current movie. Please unblock the respective tracks so that the Slideshow Maker
• Movie Studio

  7 answers, most recent on 4/20/2024

  RE: [Solved] Saved video plays at half speed, sound is normal speed
  @Brian-Gardner, @emmrecs Hi Brian, Jeff One immediate 'peculiarity' is in the export settings, the source video is 60.8 Mb/s and 60.000 FPS, in the export settings used, the Average Bitrate setting of 6000 kbits/s (6 Mb/s) and audio bitrate of 120
• Music Maker

  6 answers, most recent on 6/29/2025

  RE: No sound on VST instruments
  @Campbell-McMahan Ok. Have you tried restarting the computer? Please select the Restart option and not the Shut down option, otherwise it might not help. If you cannot select the ASIO driver after restarting, there could be a more severe problem.
• Music Maker

  16 answers, most recent on 10/3/2025

  RE: Plug-ins not working.
  @JustRaccoon Have you tried to uninstall it? You open Windows Apps and Features and uninstall Magix Content and Soundpools. There you can select the instrument that's not working. After it has been uninstalled start Music Maker again and redownload
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood Does Music Studio simply close itself? Then check the Windows Reliability Monitor for errors. It will record a crash description for every crash. There might be some helpful information in there, for example in which DLL the crash
• Movie Studio

  14 answers, most recent on 11/15/2025

  RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  @stephen-logsdon Thanks for the screenshots. It might be helpful to enable View > Show > File Name Extension in the Windows Explorer. Then you should see that the name of the configuration file Videodeluxe in your screenshots changes to
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Jeff, thanks for the help, much appreciated. Yes, I have disabled the antivirus and also the firewall. Strangely, the problem occurred when I downloaded the latest X version, which did download, except that the pictures were blacked out, only a few
• Movie Studio

  11 answers, most recent on 10/27/2025

  balance sound level to be equal from two cameras/sources on final edit
  (I have MAGIX Video deluxe 2026 Premium)   i was on earlier and got help to remove dogs and cars from audio...thanks for that help :-) this is first movie i have used two cameras to do an interview with two people as the video switches the sound
• Music Maker

  10 answers, most recent on 1/26/2025

  RE: Chorus VST Effect plug in won't load
  That was successful-I now have the plug ins back on my program. Thanks for all the help!!
• Music Maker

  7 answers, most recent on 7/24/2025

  RE: Installing Music Maker
  Hi, I have also been trying to download Music Maker Premium 2021 having changed PC's but the download in my service centre account is the 64bit free version and it does not recognize my serial number. Can anyone help me with this?
• Movie Studio

  7 answers, most recent on 11/8/2024

  RE: Export Error
  @CubeAce Thanks for the help. You were right. I set them all to CPU and it exported. Thanks so much! @johnebaker Yes. I am running Windows 11 Pro. Thanks for your help.
• Video Pro X

  15 answers, most recent on 11/13/2024

  RE: VPX/MMS frame rate variable
  @browj2 Hi and ok! All content in this topic is under the knowledge of technical support, through a ticket that I opened.What I have to say: Magix please! Help us so that we can help you! Thanks!
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @tony-maye Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• Music Maker

  3 answers, most recent on 2/3/2024

  [Solved] Reinstalled, where to find prepurchased soundpools ?
  Hello, I just reinstalled windows and then music maker premium 2023. Then that updated to 2024. There were some sound pools installed but no where near all the ones I have purchased. The ones preinstalled were in oog format and I wanted them in wav
• Music Maker

  6 answers, most recent on 8/4/2025

  Help
  I pay 39.99 USD on July 8, 2025 for the new Music Maker 2026 for the upgrade from 2025 to 2026, but so far I have not received any response from you. I paid through a PayPal account . This is not right from you.
• Movie Studio

  2 answers, most recent on 3/6/2024

  [Solved] Issues exporting split video as ONE full-length video
  I'm having a video exporting issue.I have the trial version of Magix Studio 2024 Platinum. I have a single video clip on a single track. I split the video clip into 2 to remove some unneeded footage in the middle and slid the 2 clips together with
• SOUND FORGE

  3 answers, most recent on 6/23/2025

  RE: Problems with Double Clicking in Sound Forge Pro 18
  Thank you for confirming that I'm not crazy. What a dumb and weird bug. Also thanks for the "(Ctrl+Shift> Left/Right keys)" suggestion. That works much better that using Right Click>Selection. I really appreciate your help!
• Music Maker

  8 answers, most recent on 9/14/2023

  [Solved] What should volume be set to when finalizing songs?
  Hi everyone, Finished my first song. I have 6 tracks and they all set to same volume (midway (50%) using the volume slider on the left of the tracks). My question is now that I am ready to publish it, what should the volume be set to each of the
• Movie Studio

  3 answers, most recent on 1/13/2026

  Settings - CPU or GPU - Video Delux Premium 2026
  Hi everyone I have a high end CPU - AMD Ryzen 7 9800X3D 8-Core Processor 64gb Ram Geforce RTX 3080ti GPU Should I leave the settings within the program as is with the GPU or change it to my CPU? With these specs what would help the program run