• Photostory

  One answer, on 3/18/2025

  RE: Hangs, does not ever complete
  @Bob-Guzik Hi Are the UHD Graphics 770 drivers up to date? The latest version is 32.0.101.6647 - direct from Intel. What is on the timeline at about the 96% position? Try, removing the last 5%, save the project with a different name and then export
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp Hi I hope Tom can bring this issue to Magix attention as this needs to be passed onto management to give the users (customers) an update on what their plans are with regards to looking into it's failed support system and using human
• Movie Studio

  14 answers, most recent on 3/2/2025

  RE: Problems converting MXV to MP4
  ah, that's interesting. Thanks. As I said I didn't know where it came from. I have other issues and need to reinstall the program. how do I get the MPEG download again?
• Music Maker

  2 answers, most recent on 8/4/2023

  [Solved] Grid snapping samples issue
  Hello The update of the 3rd August to 32.0.1.8 is now giving issues when adding samples to the grid. They are all offsetting by 1/4 of a bar to the 1/4 before the point to place. Every time when adding a new sample, or a copy/paste. This is highly
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  @browj2 Hi John . . . . Neat Video problem was caused by patches 233 in MMS and 255 in VPX . . . . According to your post here the issue was there before 233, was there a patch between 221 and 233, I skipped some patches in that release period due
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  But if you change the extension to HEIC, it does appear in the Media Pool.  Works for me. MMS 2025 opens it without issue. You don't have to buy another NLE! 😎 "Suggestion" made to Magix.
• Music Maker

  One answer, on 11/24/2025

  [Closed] Download Manager Doesn't Work!
  Hello, The Music Maker 2026 Premium Download Manager is completely non-functional on Windows 11, intel i7, Nvidia GeForce Graphics, 16gb ram, 6gb dedicated graphics + 400gb free SSD storage.The progress bar does not move, the remaining time is
• Movie Studio

  9 answers, most recent on 10/17/2025

  can someone help me remove dog barking and a car racing up the street
  i filmed a great interview and during filming in the summer the owner of house opened windows it was only at edit time i heard the dog and car. it would be good to tone down or remove them i tried dimming the frequency of dog in graphic
• Movie Studio

  10 answers, most recent on 11/9/2025

  RE: program crash trying to extract audio to txt file for use as sub title
  @spuddy13 Hi Brian Pleased to hear the first issue is fixed. With respect to the Speech to Text, assuming you downloaded a text file, I do not have Speech to text available to me, then I think you need to you copy and paste its contents into a
• ACID

  19 answers, most recent on 1/21/2026

  WAVES VST Plug-in inssue
  We had to do a deep cleaning of our Windows 10. As a result, many doubled files had to be deleted. So we had to reinstall new DAW's and VST's, and even Printing drivers... uhg. Sorry for the dramatics... Anyhow, we are unable to find our WAVES
• Movie Studio

  6 answers, most recent on 6/7/2025

  RE: Green Thumbnails
  @Gid Hi Gid Yes this is one of those very rare occassions when a rollback is necessary. I also believe that for some gamers they too have to roll back a driver version because of a Nvidia driver issue. John EB
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Hi Thanks for system specs, similar enough to my PC for comparisons, though I am on Windows 11. From the other information, this is definitely a Windows/hardware issue. Assuming you are posting from another device, after doing the
• Video Pro X

  4 answers, most recent on 5/23/2024

  [Solved] Purchased Magix Store audio (ogg) files not found
  Hello is there any fix to this recurring issue on Video Pro X (16 & older) that when a project is loaded with Magix store content could not be found YET it is in the path that it was originally installed in AND present! I thought the current
• Movie Studio

  9 answers, most recent on 6/8/2025

  RE: Update plugins
  John, Thanks for the good advice. Now, my original question still seems valid. Can the extras from a previous version be used in the newly released 2026 version? e.g. Mercalli 6, Vitascene 5 etc.. What experiences have users had in the past
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ericlnz Hi Eric It is, as you say, 'not sure' if the issue has been fixed. @Gid Hi Gid That is the one, if you try to burn it should crash. John EB
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  @CarpentersMate Mike, ouch! Is it possible to invade a PC and  precisely DELETE specific files? Unless you have serious security issues with your setup, the answer to that would be No. When you opened the project again, did MEP protest that it
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @browj2 Hi John . . . . the middle button at the top of the new (relatively) Magix Capture app. I call it an app because it works as a standalone. . . . The ones at the bottom open the legacy features . . . . This has been the case since the first
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  I've recorded on a few occasions from webradio in Audio Lab 4 without issue. There must be a setting or driver issue somewhere....
• SOUND FORGE

  13 answers, most recent on 12/8/2024

  RE: Waves Plugins V15 do not work in Sound Forge Pro V17
  There is not a 32 bit version of Sound Forge 18.. unlike the other Magix versions of SF which had an option to choose installing one or both, AFAIK, all the 'current' Waves plug-ins are 64 bit only.The display issue with third-party 32 bit plug-ins
• Video Pro X

  12 answers, most recent on 10/25/2025

  RE: ProX will not write to DVD DL discs
  @rickduley Hi Rick . . . . Writing to ordinary DVDs is fine but for longer movies I need to write to write to Dual Layer Discs.  . . . . From the 2 log files, the rendering of the video to DVD format completes steps 1 to 4 of the 5 steps necessary
• Music Maker

  3 answers, most recent on 4/5/2024

  [Solved] Upgraded monitor, same PC.. Resolution issue, some help, please
  Got a 4k monitor and had to reinstall new version of Music Maker due to updates. and I get a message every time I start up the program: "The program cannot be displayed correctly. please increase the screen resolution or decrease the display zoom.
• Video Pro X

  3 answers, most recent on 12/4/2024

  RE: Download issue - keep getting same error
  Hi Bol , Thanks a lot! Your suggestion solved the issue ( that even Magix Support wasn't able to solve ).Best regards
• ACID

  9 answers, most recent on 11/16/2023

  [Solved] ACID Music Studio 11 users feedback and info!
  Hello ACID Music Studio 11 users! Can I get some feedback and info on your use and experience with AMS11? -Working good? -Most recent updates/fixes? Does it seem like its being supported currently like Music Maker seems to be with fixes and
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x . . . . I didn't bother responding to what you wrote as I've already fixed the pop-up issue myself . . . . Common courtesy would dictate that you respond with the fix you applied to help others in the future. John EBForum Moderator Ok