Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I can't even log in. My Device. Device name DESKTOP-3GSMI9QProcessor Intel(R) Core(TM) i9-9980HK CPU @ 2.40GHz 2.40 GHzInstalled RAM 32.0 GB (31.7 GB usable)System type 64-bit operating system, x64-based processorPen and touch Pen

Xara Designer Pro

20 answers, most recent on 2/12/2022

RE: refund required due to false promotion of cost.

Sorry. I was incorrect, the package ordered was Xara Web Designer 18 Premium The email came from news@letter.magix.com The web site was from the

Photo & Graphic Designer

One answer, on 12/16/2021

RE: my product will not activate. Version 18.0.0 DL Mar 22, 2021

@Garry-Young Hi The Error 24 message usually occurs due to a typo in the emaill adress being used or the program was initially registered to a different email address to the one you are now trying to register it with. If you have changed email

Movie Studio

16 answers, most recent on 12/4/2021

RE: Serial Number Already Registered

@CarpentersMate Hi Mike Which account/email address are you using to login - the old one or the new? Did you change the email address of the old account you initially registered the software with to your current email address? . . . .The worst case

Movie Studio

16 answers, most recent on 12/4/2021

RE: Serial Number Already Registered

@CarpentersMate Hi Mike Login to your account at magix.com with the email address and password used to register the software - the email address does not have to exist, unless you have forgotten the password. You can then update your email address

Movie Studio

12 answers, most recent on 12/11/2021

RE: Vasco da Gama 11 HD Essential Re-install

@Christian-Rinke Hi Chris. When you had VDG on your system last did you also register its use with Motion Studios? I'm not overly confident but if you didn't it could be a reason for it not showing up this time around. All I know is I register all

ACID

4 answers, most recent on 11/30/2021

RE: Instability issues - what to do?

@yuza-i It literally took me a couple of hours after testing the program to get them all noted down and it simply got removed? It's likely your login session ran out. Besides this being quite disturbing, what's the best place to inform about the

ACID

4 answers, most recent on 11/30/2021

RE: Instability issues - what to do?

@yuza-i It literally took me a couple of hours after testing the program to get them all noted down and it simply got removed? It's likely your login session ran out. Besides this being quite disturbing, what's the best place to inform about the

Video Pro X

122 answers, most recent on 11/21/2021

RE: Proposed new computer specs for using VPX

@browj2 Hi John . . . . Nope. The only account that is there is my MS account. . . . . I think I can see what is happening - what name appears on the computer login screen? If you can create a new local account and assign it to be an Administrator,

Music Maker

4 answers, most recent on 11/22/2021

RE: Activate Music Magix Music (64 bit) with License from Ashampoo?

@mick-curry Hi . . . . is there a difference between a voucher code and an activation code . . . An activation code (serial number) begins with P3- followed by 5 sets of 5 numbers separated by hyphens, a voucher is a shorter sequence of letters and

Audio Cleaning Lab

3 answers, most recent on 11/18/2021

RE: The program (Audio cleaning lab) want me to register again.

I followed your suggestion but used the same email address as I use when login in here and it worked. The original email adress did not work or some reason? Thanks! //Anders

Music Maker

One answer, on 11/18/2021

RE: Why do I have to be online to get Music Maker Premium 2022 to work? I

@tgjonsey2 Sadly, you cannot change this. This is how the program was designed. You can disconnect from the Internet after you logged into your user account. But you need an online connecting until the login process finished. If you want to use a

Video Pro X

122 answers, most recent on 11/21/2021

RE: Proposed new computer specs for using VPX

@CubeAce Hi Ray OneDrive can be disconnected and disabled in the Home edition - for the consumer you cannot uninstall it from Home or Pro, it is part of Windows, the Enterprise edition maybe. . . . . The account name is my email address. As soon as

Movie Studio

One answer, on 11/16/2021

RE: I have to wipe my computer. How do I transfer my activation?

@Mason Hi and welcome to the forum. . . . . Who do I talk to so that I can have my activation with all of the addons transferred over to the new install? . . . . You can do this yourself as follows: Login to your account at magix.com - icon top

Movie Studio

11 answers, most recent on 3/18/2022

Installation on Second Device

Hi, My Movie Edit Pro licence allows activation on up to 2 devices (I believe!). To date I've only ever installed and used it on 1 device (activation 2 in 'my products' currently says 'Not in Use'). I'd now like to install and use it on a second

Movie Studio

5 answers, most recent on 11/7/2021

RE: Register email typo

@Szympansowo Hello, Welcome Please head to your Magix account here, Login and click "User Data" and click "Change Details" and edit your email address to correct one. Just out of curiosity, what software did you get from Intel, or do you mean

Movie Studio

5 answers, most recent on 11/7/2021

RE: Register email typo

@Szympansowo Hello, Welcome Please head to your Magix account here, Login and click "User Data" and click "Change Details" and edit your email address to correct one. Just out of curiosity, what software did you get from Intel, or do you mean

Off topic

One answer, on 11/7/2021

RE: WHere to update Payment info

@Demario-Liggons Hi Login in to your account at: magix.com - you should find the payment details in the My Contracts section. HTH John EBForum Moderator

SOUND FORGE

3 answers, most recent on 11/6/2021

RE: program requesting new activation following Windows 11 installation

Your Sound Forge serial code and the email address are paired, You must use the email address that was used when you originally registered and activated your product. It may be different than the address you use to login to this forum.

Music Maker

4 answers, most recent on 10/29/2021

RE: I suddenly can’t access the premium feature.

@khwanchai-puanpinta Hi Please do not post images showing your email address - when posting screenshots ensure you blank out any information such as your email address, serial numbers order numbers etc. The image looks like you have Music Maker

SOUND FORGE

6 answers, most recent on 10/27/2021

RE: Registration

Welcome to the Magix Sound Forge users community @Geoffrey-Stern. Which version of Sound Forge? Does the activation process complete successfully after entering your serial code and email. Is the PC online? It usually does not have to be after the

Music Maker

One answer, on 10/26/2021

RE: Premium Purchase

@Darian-Worrell Hello. This is just a user forum and no Magix staff is here. You are very likely not correctly logged into your user account and therefore all features are disabled. Please check if you are correctly logged in. If this doesn't work

Web Designer

2 answers, most recent on 10/14/2021

RE: Is Xara Web Designer Premium compatible with WordPress templates?

@Helen-Gaims Hi . . . . I just inherited a WordPress created web site and trying to find the easiest way to update and manage it. . . . . Wordpress is not web site creation software like Web Designer as you have found - it is the website. Wordpress

Web Designer

2 answers, most recent on 10/14/2021

RE: Is Xara Web Designer Premium compatible with WordPress templates?

😳 Updating my own post with another post that pretty much clarifies what I suspected to be true... Thank you John EB... comments as follows: ---------- (snip) ----------- @PeteFisher Hi . . . . I could import Wordpress or Wordpress widgets/features