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@Stephen-Brady Hi I have hidden your duplicate post on this issue. . . . . come on of course im logged in . . . . Assuming you mean your email address is shown in the start up page of Music Maker as seen top right below and the computer is connected

Samplitude

3 answers, most recent on 12/29/2021

RE: Samplitude Pro X6 Suite - Where are the Independence Pro 70GB Files?

Hi Jeff, Thanks for the super rapid reply - very much appreciated. I wasn't aware of the separate user forum for Samplitude Pro - (I admit to being a little lost at the multiple logins and passwords for navigating around the various Magix sites -

Samplitude

3 answers, most recent on 12/29/2021

RE: Samplitude Pro X6 Suite - Where are the Independence Pro 70GB Files?

@LTU4367 Hi Tim. Welcome to the Magix user to user forums. First, are you aware there is a dedicated Samplitude Pro forum here? Because there are very few users of Samp Pro who visit and post here you might be best advised to register at and repost

Samplitude

3 answers, most recent on 12/29/2021

Samplitude Pro X6 Suite - Where are the Independence Pro 70GB Files?

Hi All, I've purchased Samplitude Pro X6 Suite (24th December 2021) and it is working well (I'm moving from Cubase to Samplitude) - The forum links that Users have posted to training videos are very helpful and I'm very grateful for all of this

ACID

4 answers, most recent on 8/24/2024

RE: Register / Activate Acid 3.0

@beeanimated Your old Sony user account should have been transferred to Magix. You just need to login and download the installer from your account. I don't think your old installer will work any longer because Sony disabled all old registration

Movie Studio

One answer, on 12/28/2021

RE: [Closed] Please resend my serial numbers for Platinum 17

@Ken-Kondrat Hi . . . . Please resend my serial numbers for Platinum 17. . . . Unfortunately we cannot send you the serial numbers as this is a user to user forum and no one here works for Magix. You can find your serial numbers by browsing to

Music Maker

3 answers, most recent on 12/27/2021

RE: MM Premium detects another version, but there is not another version.

Thanks for the replies! browj2's advice led the way! I tried to download the free Music Maker, and it worked perfectly, no errors. I ran the install, and opened it, and it asked me to login in, and that all worked! Then I looked over, and there were

Music Maker

9 answers, most recent on 12/28/2021

RE: Music Maker 2022 freeze in intro screen

@leif-erik, @_KI_ Hi Once you get into the program, open the Program Settings, General tab and click Clean up Store, this will restart MMM 2022 and you should be able to login in to the Store correctly without the program freezing. HTH John EBForum

Web Designer

One answer, on 12/24/2021

RE: Deactivation of Xara Web Designer 10 Premium

@Robert-Hollwedel Hi . . . . I DO NOT have the option of "Deactivate Program" within the Help drop down. . . . . Login in to your account at magix.com, using the Account login icon top right of the home page, using the email address and password

Music Maker

20 answers, most recent on 12/21/2021

RE: Tried upgrade download and deleted program, Content and VST Pluig-ins

The first MMM I installed on my PC was the Free trial Edition in 2020, I upgraded and Paid For the Upgrade to MMM Premium Edition in 2021. Yes, I Can login to my account without any issues. What I can't do is re-download MMM Premium Edition from

Photo & Graphic Designer

One answer, on 12/16/2021

RE: my product will not activate. Version 18.0.0 DL Mar 22, 2021

@Garry-Young Hi The Error 24 message usually occurs due to a typo in the emaill adress being used or the program was initially registered to a different email address to the one you are now trying to register it with. If you have changed email

ACID

3 answers, most recent on 12/14/2021

RE: Update Software to Acid Pro 10

When I updated to Sony ACID Pro 7 I purchased it over the phone. A login was never setup.

Movie Studio

12 answers, most recent on 12/11/2021

RE: Vasco da Gama 11 HD Essential Re-install

@Christian-Rinke Hi Chris. When you had VDG on your system last did you also register its use with Motion Studios? I'm not overly confident but if you didn't it could be a reason for it not showing up this time around. All I know is I register all

Movie Studio

16 answers, most recent on 12/4/2021

RE: Serial Number Already Registered

@CarpentersMate Hi Mike Which account/email address are you using to login - the old one or the new? Did you change the email address of the old account you initially registered the software with to your current email address? . . . .The worst case

Movie Studio

16 answers, most recent on 12/4/2021

RE: Serial Number Already Registered

@CarpentersMate Hi Mike Login to your account at magix.com with the email address and password used to register the software - the email address does not have to exist, unless you have forgotten the password. You can then update your email address

ACID

4 answers, most recent on 11/30/2021

RE: Instability issues - what to do?

@yuza-i It literally took me a couple of hours after testing the program to get them all noted down and it simply got removed? It's likely your login session ran out. Besides this being quite disturbing, what's the best place to inform about the

ACID

4 answers, most recent on 11/30/2021

RE: Instability issues - what to do?

@yuza-i It literally took me a couple of hours after testing the program to get them all noted down and it simply got removed? It's likely your login session ran out. Besides this being quite disturbing, what's the best place to inform about the

Music Maker

4 answers, most recent on 11/22/2021

RE: Activate Music Magix Music (64 bit) with License from Ashampoo?

@mick-curry Hi . . . . is there a difference between a voucher code and an activation code . . . An activation code (serial number) begins with P3- followed by 5 sets of 5 numbers separated by hyphens, a voucher is a shorter sequence of letters and

Video Pro X

122 answers, most recent on 11/21/2021

RE: Proposed new computer specs for using VPX

@CubeAce Hi Ray OneDrive can be disconnected and disabled in the Home edition - for the consumer you cannot uninstall it from Home or Pro, it is part of Windows, the Enterprise edition maybe. . . . . The account name is my email address. As soon as

Video Pro X

122 answers, most recent on 11/21/2021

RE: Proposed new computer specs for using VPX

@browj2 Hi John . . . . Nope. The only account that is there is my MS account. . . . . I think I can see what is happening - what name appears on the computer login screen? If you can create a new local account and assign it to be an Administrator,

Music Maker

One answer, on 11/18/2021

RE: Why do I have to be online to get Music Maker Premium 2022 to work? I

@tgjonsey2 Sadly, you cannot change this. This is how the program was designed. You can disconnect from the Internet after you logged into your user account. But you need an online connecting until the login process finished. If you want to use a

Audio Cleaning Lab

3 answers, most recent on 11/18/2021

RE: The program (Audio cleaning lab) want me to register again.

I followed your suggestion but used the same email address as I use when login in here and it worked. The original email adress did not work or some reason? Thanks! //Anders

Movie Studio

One answer, on 11/16/2021

RE: I have to wipe my computer. How do I transfer my activation?

@Mason Hi and welcome to the forum. . . . . Who do I talk to so that I can have my activation with all of the addons transferred over to the new install? . . . . You can do this yourself as follows: Login to your account at magix.com - icon top

Movie Studio

11 answers, most recent on 3/18/2022

Installation on Second Device

Hi, My Movie Edit Pro licence allows activation on up to 2 devices (I believe!). To date I've only ever installed and used it on 1 device (activation 2 in 'my products' currently says 'Not in Use'). I'd now like to install and use it on a second