• Music Maker

  10 answers, most recent on 11/30/2020

  RE: Unable to add soundpools after purchase and installation
  @Kyle-Hardin Hi Looking at the video clip Music Maker appears to be missing (IIRC) two Movie Score Soundpools - is the program registered and activated with the serial number you received? Is there an icon at the bottom of the Store showing you have
• Music Maker

  One answer, on 11/28/2020

  RE: Activation of a new account
  @Xastiin-Deschine After you put in your serial number and pressing Activate, it should activate, that is all. Go to the main screen. Are you logged in? Your email should show up at the upper right. There should be a Downloads button there. Click on
• SOUND FORGE

  16 answers, most recent on 11/27/2020

  RE: [Closed] Is there NO customer support for Magix???
  @Rod-Walker Hi Did you not notice this topic was started over 17 months ago, not to mention that you appear to be in the wrong forum if your question is about Xara products - this topic is about Sound Forge for MAC. The forum has changed since then
• Movie Studio

  11 answers, most recent on 11/26/2020

  RE: had to reinstall new windows 10-having issues with "activation"
  @Andrew-Corner Hi Andrew. Don't worry about extra ram yet as I don't know what resolutions you are working at. If you do go for another 8gig which is a safer starting point for video editing, use the same as whatever is already in the system if
• Movie Studio

  10 answers, most recent on 11/26/2020

  RE: dvd image burn fatal using files (avi/mp4/mkv) not recordings
  @mark-perry Hi Please do not post images with out removing personal information, in your last post you were showing your serial number, I have deleted the posts. Version 19.0.1.23 is Movie Edit Pro 2020. I suggest you contact Magix through the
• Movie Studio

  7 answers, most recent on 11/20/2020

  RE: Movies not in chronological order
  @Zahid, @browj2 ...The movies that are out of chronological order are supposed to be on a previous page so unfortunately I cannot use the edit mode on the burn interface as this does not allow you to move between screens... Yes you can, just do what
• SOUND FORGE

  One answer, on 11/20/2020

  accessibility issues with screen reader
  Hi, I have had tremendous struggle navigating, not only the site, but specially using the sound forge audio studio free test setup with my screen reader software, which is called Jaws. My question is whether any accessibility issues has been
• Movie Studio

  33 answers, most recent on 11/10/2021

  RE: Update 20.0.1.65
  @martin-brennan Hi That is what I suspected you were going to say. I would suggest you raise a ticket with Magix through the Support link at the top of the page, see these guidelines on how to navigate through the support system. John EB
• SOUND FORGE

  16 answers, most recent on 11/19/2020

  RE: Language Selection Sound Forge Audio Studio 14
  @baiju Hi What language is Windows set to on your computer? To contact support see these guidelines. John EBForum Moderator it is absolutely pathetic support to navigate through page; i tried searching simply an email id to inform support team to
• SOUND FORGE

  16 answers, most recent on 11/19/2020

  RE: Language Selection Sound Forge Audio Studio 14
  @baiju Hi What language is Windows set to on your computer? To contact support see these guidelines. John EBForum Moderator it is absolutely pathetic support to navigate through page; i tried searching simply an email id to inform support team to
• Web Designer

  6 answers, most recent on 11/20/2020

  RE: webdesigner17premium_dlm_762T4.exe will not install
  @jm0825 Hi . . . . Looks like the file is corrupt . . . . I would suggest you contact Magix Support through the Support link at the top of the page - see here on how to navigate through the Support system. John EB
• Photostory

  5 answers, most recent on 11/14/2020

  RE: When video is complete all I get is a BLACK screen
  @Pamela-Stickler Hmm... I just clicked on the link in my last post which took me, after log in, to this: I clicked on the highlighted boxes. I then selected "Photo and Design" on the next page, then "Photostory..." on the next. This produced a
• SOUND FORGE

  9 answers, most recent on 11/15/2020

  RE: Have to register every time I open
  The same for Revo. This may occur when having more than one version of SF installed, or SF and Vegas. However this only happened to me once in the ten + years I've been using Revo and it only removed the DX 'Track' plug-ins, which I rarely use
• SOUND FORGE

  7 answers, most recent on 11/5/2020

  RE: External editing link through VEGAS with the Windows Store Editions
  Hi, they are both installed locally. Windows Store Editions apps are all installed in hidden folders, which are possible to unlock. I did that and tried to link the Sound Forge in VEGAS (I navigated to the folder and found the executable file), but
• Movie Studio

  10 answers, most recent on 11/3/2020

  RE: cant find "Standard" view on MEP 2017 plus
  Hi Friends, thank you so much for the suggestions. The short cut trick didn't get me back to my home screen with all the familiar options listed across the top of the screen. I'm including a shot of the "Timeline" view to see if anyone can identify
• Music Maker

  6 answers, most recent on 10/30/2020

  RE: ADD NEW SOUNDPOOL LOOP
  @john-Cook6201 If you didn't delete the old Soundpools, then they should still be on your computer. They are simply audio files and do not depend on any particular version of Music Maker. Unless you moved them, they will be in folders
• SOUND FORGE

  4 answers, most recent on 10/20/2020

  RE: Missing file: sfvstwrap.chm in Sound Forge 14 (build 65) 64-bit
  A help file is missing that supports a bunch of plug-ins. This is the name and file location that is being searched: C:\Program Files (x86)\MAGIX\Shared Plug-Ins\Help Files\sfvstwrap.chm I found this file in the location above. However SF14 Pro
• Other products

  One answer, on 10/12/2020

  Photo Manager 13.1.1.12 with Windows 10 not displaying imported .MOV
  After importing MOV files, the file count within each folder reflects the number of videos in each folder.  When I open the folder, no videos are displayed.  I can navigate to the folder outside the application and play the videos with Magix but I
• Other products

  One answer, on 9/29/2020

  [Closed] Bug reports: Navigation to Category View and Back to Folder view
  Bug Reports; 1) Not switching to Category after adding a picture to a Category. I add one or more pictures to one or more categories. Then I click the category I added the last picture to, but the thumbnail view is NOT switching to show pictures in
• Movie Studio

  8 answers, most recent on 9/23/2020

  RE: Hi there my new laptop does not have a dvd drive
  @Scott-Wilson9951 MEP MX Premium is now an "old" version. However, if you are unable to download the additional content via the route that @CubeAce has suggested I would suggest the following method, although it does involve some small additional
• Music Maker

  2 answers, most recent on 9/22/2020

  RE: Installed MAGIX on a new computer, can't see downloaded soundpool
  @robocop Under Loops, parameter gear, Add Soundpools - navigate to the root Soundpools folder. John CB
• Movie Studio

  22 answers, most recent on 9/22/2020

  RE: Many, many things wrong
  You don't actually read what I write. The problem about the windows is not that I have to resize or relocate them, it is that the window I indicated is half off the screen, thus nobody can click on any place to actually grab that window, move it
• Movie Studio

  22 answers, most recent on 9/22/2020

  RE: Many, many things wrong
  John CB, You don't actually read what I write. The problem about the windows is not that I have to resize or relocate them, it is that the window I indicated is half off the screen, thus nobody can click on any place to actually grab that window,
• Other products

  6 answers, most recent on 9/22/2020

  RE: [Closed] Movie Studio Platinum (tried to upgrade) Vegas, and Soundforge.
    Do you understand, that I was upset that there was no CONTACT US link on the main website?? They should have support options other than FORUMS.. You didn’t get the first few paragraphs of my post, then you provided lots of help that I did not ask