• Video Pro X

  14 answers, most recent on 4/19/2022

  RE: SUPPORTED MEDIA
  @Reyfox Hi, AFAIK, there has not been one attack/breach on my computer.  As far as I know, having QuickTime on your computer does not pose a security problem; running QT does. All we are doing is using the CODEC, which does not pose a security
• Video Pro X

  2 answers, most recent on 4/11/2022

  RE: Will Pro X13 run on my Windows Professional 7 64 bit i7-4770 CPU @ 3.4
  @Bob-Swanson Hi and welcome to the forum. The program will run, however the performance satisfaction you receive from it may disappoint as the processor is below the minimum specification required for the program. If you are going to work with 2.7K,
• ACID

  18 answers, most recent on 8/25/2024

  RE: Acid Pro 10 VST scan error message
  @justin-morales Yes, but the problem are your Windows settings and not ACID. Microsoft tightens the software and hardware security mechanisms with each update because most users have no idea how to behave securely and will wreck their systems
• ACID

  18 answers, most recent on 8/25/2024

  RE: Acid Pro 10 VST scan error message
  @justin-morales Yes, but the problem are your Windows settings and not ACID. Microsoft tightens the software and hardware security mechanisms with each update because most users have no idea how to behave securely and will wreck their systems
• Audio Cleaning Lab

  8 answers, most recent on 3/30/2022

  RE: When Loading Audio file get message "Error occured while writing data"
  @emmrecs Nearly all programs I use install additional files (preferences, user settings) under C:\ProgramData or C:\Users\MyWindowsUsername\AppData or in the Documents folder. This is because Microsoft restricted the access to the program files
• Video Easy

  One answer, on 3/23/2022

  RE: PC does NOT recognize the Converter
  @Tore-Leiren Hi and welcome to the forum. Check in Windows settings, Privacy & Security, Camera and Microphone that the option Let apps access your camera/microphone are on. Download and install the appropriate driver for the Converter dongle
• Video Pro X

  12 answers, most recent on 3/23/2022

  RE: VPX 12 Won't Accept 20FPS For Export
  @AAProds I can confirm the default encoder cannot select 20fps which is not surprising as H264 MP4 was never meant to go below 24 fps as far as I'm aware. The only audio I hear when playing the file in Film and TV is clicking like cine frames in a
• SOUND FORGE

  One answer, on 3/22/2022

  Software update fails
  I bought Sound Forge 16 last week. There is an update available. I get a notification from within Sound Forge, so far, so good. It downloads alright, and then offers me to install now or when I close the program. I tried both. The former gets stuck
• Audio Cleaning Lab

  2 answers, most recent on 3/22/2022

  Cant create a account to redeem my code.
  I just recently purchased Magix Audio and Music studio. Instructions for download says to go to www.magix.com/redeem. Once at the main page. I am choosing to create a new account. But after putting all the required fields, I select Conclude and
• Rescue Your Videotapes!

  4 answers, most recent on 3/22/2022

  RE: Video transfer error
  @Gisle-Weddegjerde Hi Assuming you are on Windows 10 - check the Windows settings, Privacy & Security camera option 'Let desktop apps to access your camera option is turned on. If you are using a SCART plug at the VHS player end and it has a
• Rescue Your Videotapes!

  4 answers, most recent on 3/22/2022

  RE: Video transfer error
  @Gisle-Weddegjerde Hi Assuming you are on Windows 10 - check the Windows settings, Privacy & Security camera option 'Let desktop apps to access your camera option is turned on. If you are using a SCART plug at the VHS player end and it has a
• Movie Studio

  35 answers, most recent on 1/24/2024

  RE: Reorder Audio/video tracks in Moview Studio 2022 Suite?
  @ericlnz Hi. There is still demand for it, at least in the UK where it it often used for Wedding photographers and videographers who will produce wedding Blu-rays / DVDs. They are still a favorite playback medium for the more mature audience rather
• Audio Cleaning Lab

  2 answers, most recent on 3/14/2022

  RE: Failed registration of product I just purchased (Audio Cleaning Lab 4)
  Many thanks, Jeff! There was no error message, just the red cross. I assumed the field was active though because the hyphens appeared as I typed the serial number. But you were right: I temporarily switched off Win10's PUP and other programme
• Video Pro X

  One answer, on 3/11/2022

  [Closed] I have gotten a new laptop, need to register Vegas Pro on it..
  for security did not want to uninstall on old laptop before making sure all works on new one...how can I get the registration done to allow that
• Movie Studio

  29 answers, most recent on 3/22/2022

  RE: Making Blu-rays with MEP - any tutorials?
  Hi again, I finally had the time to delete the problem key. I did it successfully and then tried to activate Blu-Ray (as an admin and with F-Secure off). Nope. Still got the same "failed" message. I also checked the audio issues and h.264-codec John
• Photostory

  5 answers, most recent on 3/8/2022

  RE: Crashes or won't run
  I downloaded the latest download, but it only shows as 21.0.1.74. I can't even get it to start to update it. When I run it, the cursor spins for a second, then nothing. Event viewer shows nothing in the app log, and the following in the system
• Video Easy

  9 answers, most recent on 3/13/2022

  RE: I can not import videos from my VCR. What should I do?
  @Sara-Salehi Hi and welcome to the forum. This is probably a driver issue - assuming you have a Magix USB video capture device, download and install the correct driver for the USB capture device from here. Select the correct driver based on the
• Movie Studio

  29 answers, most recent on 3/22/2022

  RE: Making Blu-rays with MEP - any tutorials?
  I'm not very familiar with my antivirus program (F-Secure), so I'm not sure how to those things. So tried to turn off everything (like this). That probably includes folder & ransomware protection. But it didn't help - I still got the same
• Photo & Graphic Designer

  12 answers, most recent on 2/16/2022

  RE: Stop update service
  Thanks for all the suggestions. I know it's difficult to come up with a definitive answer when not everyone running the program gets a reported problem. In those cases, I think it must be something to do with the individual installation or system
• Photo & Graphic Designer

  12 answers, most recent on 2/16/2022

  RE: Stop update service
  I have Bitdefender Internet Security installed. It hadn't occurred to me that the Windows AV and firewall would start to function again when turning off Bitdefender's protections (including the firewall), so I will re-enable the file and look into
• ACID

  6 answers, most recent on 2/11/2022

  RE: Manage Files for VST Instruments/Plugins Supporting Acid Pro & MMM??
  @DanM. If I remember it correctly the current patch requires to uninstall and reinstall Music Maker. There were probably changed a lot things, especially Song Maker AI, and that is why it's needed. If there are problems with the update I would
• Samplitude

  8 answers, most recent on 2/7/2022

  RE: Can't login to Magix.com
  You won't find it unless you have it loaded it as an add on. If you haven't got it loaded and there are no other security things blocking reCaptcha I don't know why it is not loading.
• Movie Studio

  11 answers, most recent on 2/6/2022

  RE: can't login to MAGIX login
  Your fast response has me speechless. Thank you thank you thank you. I'm attempting to login to www.Magix.com. I click the 'person' icon upper right "account login", and it redirects to https://www.magix.com/us/support/my-service-center/, where I'm
• Samplitude

  8 answers, most recent on 2/7/2022

  RE: Can't login to Magix.com
  The "security question" on my login is a reCaptcha I'm not a robot tick box which just needs ticking.