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Movie Studio
One answer, on 5/27/2025
RE: Repeated Serial Number Prompt in Movie Studio After Reinstall
@samtheman Hi . . . . repeated serial number prompt . . . . Try disabling your Antivirus program Real time and/or Folder protection feature(s) and activate Movie Studio (MMS) then restart MMS. If this works, re-enable the turned off Antivius
Movie Studio
16 answers, most recent on 12/23/2025
RE: No video only sound
@me_again, @emmrecs Hi Snapdragon chips are a 'System on a Chip' (SoC) , ie they are CPU, GPU, audio, and other hardware devices, all rolled into one chip with lower power requirements, then for example CPU, GPU and motherboard combinations found in
Movie Studio
14 answers, most recent on 9/8/2025
RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
I have some good news.I managed to get the software to crash without crashing. I had a crash error message, but the program resumed, and now I can interact with the interface.Just a few notes here.When I reinstalled everything, I reinstalled
Movie Studio
7 answers, most recent on 7/26/2025
RE: VDL 2026 Crashing on Analogue Recording Stop
@AAProds Hi Al, I can't speak for John but I'm not sure whether the thread should be deleted! I think it serves to show any newbies to the software that even very experienced users, like yourself, can meet unexpected challenges, especially those
SOUND FORGE
11 answers, most recent on 4/14/2026
RE: Welcome window keeps popping up on startup
I should point out specifically what is popping up. It is a grey box that says 'welcome' in the top left. It shows the serial number as well as my email address login. The yellow prompt box says 'activate and register immediately online'. I believe
Off topic
31 answers, most recent on 5/29/2026
RE: Stopping pop-ups from MAGIX on PC Boot
@rickduley Does the pop-up display after your computer starts? If yes, then it must be listed in the Windows Autostart (inside the Taskmanager). Otherwise it might be a Windows service. If it only appears after starting a Magix software, you might
Samplitude
2 answers, most recent on 8/9/2023
[Solved] Language when registering software
When I try to register samplitude proX3 suite, there is a choice of languages such as DE, IT, ES (spanish?) and II. What is II? I don't see English or US. Does it matter which one I choose?
Movie Studio
12 answers, most recent on 4/9/2026
RE: How to stop Magix trying to force me to install Travel Maps everytime?
Travel Maps. I know people who use it, and those that don't. Me? I installed it to see what it could do, and since I do travel videos (like my South African editing friend), he too uses it. Takes up only 187MB on the disk. It seems that @CubeAce has
Music Maker
One answer, on 8/19/2024
charged for the music software multiple times
I somehow was charged for the music software multiple times and now unable to upgrade to the premium which i bought somehow multiple times and this unacceptable
Off topic
10 answers, most recent on 2/6/2026
RE: Geen valideringscode ontvangen
@Henk-Blokker Welkom op het Magix-gebruikersforum. Dit forum is geen contactpunt voor medewerkers van Magix. Omdat dit een openbaar forum is, mogen gegevens zoals e-mailadressen en ordernummers hier nooit worden geplaatst. Daarom heb ik uw bericht
Off topic
10 answers, most recent on 2/6/2026
RE: Geen valideringscode ontvangen
@Henk-Blokker Welkom op het Magix-gebruikersforum. Dit forum is geen contactpunt voor medewerkers van Magix. Omdat dit een openbaar forum is, mogen gegevens zoals e-mailadressen en ordernummers hier nooit worden geplaatst. Daarom heb ik uw bericht
Movie Studio
25 answers, most recent on 8/7/2025
RE: Any decent support for Insta360 videos yet?
To the OP, I would love to know what editing software support the Insta360 native INSV file format outside of Premiere. It is easy to create an editor for someone's specific file format, but how about it (that software) editing anything else besides
Photostory
20 answers, most recent on 2/28/2026
RE: Photostory 2026, "RC String 8875 not found"
@David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The
Music Maker
36 answers, most recent on 12/17/2025
RE: Need help fixing magix..am losing hope
@Bart-0251 Because you're in a Magix forum? That's not a very smart reply, considering what I wrote earlier. I am talking about applications on MY system. Everything else functions as it should, including demanding software like the Adobe CS apps.
Music Maker
15 answers, most recent on 4/7/2026
RE: installation failed
@gimigitara Hi Check that the Vita and other instruments are in the folder:- C:\Users\Public\Documents\MAGIX\Common\ This is my folder you should have the indicated items If the folderpath is different for Instruments and/or Soundpools what is the
Movie Studio
One answer, on 2/5/2026
RE: [Closed] Can't register Sony Movie Studio Platinum
@Karen-Fritz Please read this post on the Magix Vegas forums and follow its advice. Also, please read this pinned post and follow its advice to post any further questions to the Vegas forums. Thank you. This thread will be closed. JeffForum Moderator
Music Maker
4 answers, most recent on 1/14/2024
[Solved] From Beginning Despite "Spacebar Stops At Current Playback" Checked
I just got Magic Music Maker Premium and am super excited to start off on my music journey. Only pain that I'm having is, despite having "spacebar stops at current playback" and even moving the playback around (and reinstalling the software numerous
Other products
27 answers, most recent on 1/7/2025
RE: DVD Architect Studio 5.0
@browj2 Hi John . . . . Your end result is not quite like authoring a BD or DVD, which is what DVDA does. . . . I think this one comes close, though. . . . The Leawo software is indeed close, however after testing the software there is still a
Other products
7 answers, most recent on 10/3/2024
RE: unable to install Indepdence 3.6
interestingly, your installer installs smoothly and the ProX8 host software is able to run it. Only when I tried to download via the host software, the installation comes to a halt asking for version 3.3 .. however, I got the plugin i got from you
Other products
3 answers, most recent on 2/21/2025
[Closed] New version of Vegas pro eats up all my computer space
Any time i do anything in the software all it does is eat up space on my computer. This wasn't happening in vegas pro 20, I upgraded to 22 which I now regret I lost 30 GB of space just using the software for a few hours and theres nothing I can do
Video Pro X
10 answers, most recent on 10/23/2025
RE: App failure to load
I updated to the latest windows update, I uninstalled the Video Pro 15 app and reloaded it. It now says the application has failed to launch due to it's side by side configuration is incorrect. I've had this software for several years and never had
SOUND FORGE
2 answers, most recent on 9/1/2025
Software is glitching.
I have SOUND FORGE Pro Version 11 (Build 299). Recently I am encountering glitches which make it difficult to impossible to edit my music. Fade-outs don't work. Sound stops entirely (even though I can see the graphic displayed on my monitor still).
Music Maker
13 answers, most recent on 10/21/2025
RE: 2024 2025 2026 none of them work and support are ignoring my tickets
Like I said I have done the INI thing and the cursor. Silly me to think the software should work out of the box and on HO laptops. Once started if I load up any project and press play it grinds to a halt after a few bars... the screen becomes
Photostory
3 answers, most recent on 10/17/2023
[Solved] After upgrade was installed I got an error message
I purchased an upgrade to my MAGIX program on October 15, 2023. My registration was accepted. On October 16 I successfully downloaded the software to my PC. When I tried to open the program I successfully entered my serial number but when I tried to
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