• Music Maker

  One answer, on 4/4/2025

  Downloading Music Maker on another computer
  I've bought a new computer and would like to download my copy of Music Maker on to it but I can't find any instructions for doing so. The version which I have on my old computer is Music Maker Premium 2023. I'm running Windows 11.
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Freida-Jeter Hi . . . . I am unable to reactive this program on my new PC . . . . Assuming you are referring to Photostory easy Version 2.0.1.54 and you want something similar, the nearest program to the one you had is Photostory Deluxe which is
• Video Pro X

  9 answers, most recent on 8/23/2025

  Video pro x16 does not start
  My asus zenbook has cpu  AMD Ryzen 7 6800U with Radeon Graphics, 2701 Mhz, 8 core, 16 processor and 16 gb ram Windows 11 I've tried to reinstall the software, but when i launch it(as admin) it rest like this
• ACID

  One answer, on 7/30/2024

  Acid Pro 11 Freezes rendering to MP3, doesn't update to latest Rev
  Acid Pro 11.0.2 (Build 21) 64 Bit. HP Prodesk 400 G7, I-7 cpu @ 2.9GHz, 64GB Ram, 2TB SSD, Windows Pro 11. 1). When I try to update, it does nothing (turned off antivirus, still doesn't update. 2)Also, When I try to render song to MP3, Acid Pro
• ACID

  5 answers, most recent on 6/25/2024

  RE: Upgrade won't install C++ Redistributable
  My machine is running Windows 11 with 23H2 x64 update installed When I try to upgrade from Acid Music Studio version 11.0.7 (Build 18) to version 11.0.10 (Build 21) I get error messages: The following components are required by this
• Music Maker

  7 answers, most recent on 6/25/2025

  RE: How do I cancel my subscription so it doesn't automatically renew?
  @Sebastian-Biel Hello Sebastian, As @SP. you have already indicated, you can cancel your subscription by sending an email to: infoservice@magix.net. You can find the Legal information by starting MMM 2025 and clicking on Store at the top right.
• SOUND FORGE

  2 answers, most recent on 4/24/2025

  Sound Forge 7.0
  I currently replaced my PC and have no CD drive. I actually own the Sound Forge 7.0 disk and am looking for the software to pull down into my PC with windows 11. I do have my product registration number if needed. This version is perfect and would
• Movie Studio

  One answer, on 4/9/2026

  [Closed] Register my produkt to be able to activate
  I try to re register my vegas movie studio platinum 11.0. It seams like i have registred it a long time ago but can not find my credentials fpr that registration. Jag blir hänvisad hit: "Serienumret används redan Det serienummer du angett används
• ACID

  15 answers, most recent on 12/19/2024

  RE: 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄
  Hello @SP. I have not found the Magix Driver. These are the only ones available.
• ACID

  One answer, on 6/16/2023

  [Solved] Best to uninstall AP10 before AP11 or after?
  As many things are shared, scanned, and authorized across Magix products.... Is it best to install, update, and run AP11 a few times first for file associations to take hold, any variations in soundpools, vst, featuresets, etc... before uninstalling
• Video Pro X

  3 answers, most recent on 11/8/2025

  VPX17 Dragging video clip from timeline to Project Temp Folder
  Hi, VPX17 23.0.1.269 New wrinkle in VPX17. Drag a video clip, trimmed or untrimmed, from the Timeline to the Project Temp Folder. The Type in the PTF should be Video, but now shows up incorrectly as Movie. As well, the two buttons for preview, play
• Video Pro X

  45 answers, most recent on 6/6/2026

  DVDs cut don't play
  Video Pro X16 20.0.1.270 Dell Inc. OptiPlex 3070Bios Version 1.25.0Date 12/13/2023Motherboard Manufacturer Dell Inc.Model 07WP95Version A01Operating SystemEdition Microsoft Windows 11 Pro (64-bit)Version (Build) 23H2 (10.0.22635) I cut DVDs to disc
• Music Maker

  14 answers, most recent on 9/27/2025

  RE: What are the corresponding albums to Soundpools with no images showing
  Unfortunately, when looking for DubStep Vol 2 I got this message stating: "Xtreme Step - Complete Bundle - producerplanet.com The Soundpool contains all loops from 'Dubstep Vol. 2' of 'Soundpool DVD Collection 20' So I got the Xtreme Step Bundle and
• SOUND FORGE

  17 answers, most recent on 2/10/2026

  RE: serial number
  I received Soundforge, wizard efx suite, core efx suite, izotope ozone 11 elements, native instruments hybrid keys
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  @VinceTwo-Two Welcome to the Magix user to user forums. Sorry to hear about the problem you are facing but I have a vague memory that there is a post in the forum about a known difficulty when trying to install MS2022 under Win 11. At the moment I
• Off topic

  31 answers, most recent on 5/29/2026

  RE: Stopping pop-ups from MAGIX on PC Boot
  These pop-ups arrive on Boot. See https://1drv.ms/i/c/bb228147f3dd175d/ESdt8eYYQ7pGoJ9b1zWhb-AB6ic9DC78h2LMbH11U_5pJA?e=7HEKKp Nothing magic about that! 😒 (Even this close to Christmas! 😩)
• SOUND FORGE

  4 answers, most recent on 7/9/2023

  [Solved] Sound Forge 11 Windows 11 errors
  I've been using Sony Sound Forge 11 on my windows 7 and 10 pc's ok but encountered the .net framework issue trying to install it on my new w11 laptop. I understand, from another thread, this can be installed manually, can anyone elaborate on that?
• Movie Edit Now

  5 answers, most recent on 3/28/2026

  RE: Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
  @sicreetservis1410 Hi. Dolby Labs had this function taken out of all video editors a few years back over licence fee disagreements and if you are running on Windows 11, surround sound has also now been disabled in the operating system. It is still
• SOUND FORGE

  4 answers, most recent on 7/9/2023

  RE: [Solved] Sound Forge 11 Windows 11 errors
  @3D87C4 Hi . . . . video itself is a 4K, profile oriented, cell phone clip . . . . If the video encoding format is h.265 (HEVC) then this is not suopported by Sound Forge 11, the video will have to be converted to a supported format - AVI, WMV, MOV,
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @johnebaker I'll do a computer move when I'm forced to upgrade to Windows 11.I'm definitely not uprooting my entire system and manually moving every single thing I own to accomodate one unruly program. I have to replace my wifi card and then I'll
• SOUND FORGE

  4 answers, most recent on 9/20/2025

  RE: Soundforge Pro 18 automatically changing the sound of my files
  editing MP3 files in modern versions of Sound Forge might have changed and it handles them differently compared to old versions, so you'll encounter problems like audio glitches +11 to what @SP. stated!If you are editing MP3s or other lossy formats,
• ACID

  15 answers, most recent on 11/28/2024

  RE: Magix Acud Studio 11 ...problem with the latest update
  I just purchased Acid Studio 11. Downloaded EVERYTHING... Each time I open ACid it asks if I want to load the new version which I have done twice now but it asks this each time.
• Movie Studio

  24 answers, most recent on 9/3/2024

  RE: Xara 3D Maker 7
  @allaa-Azawi, @Bol, @browj2 Hi . . . . the 3D title editor doesn't open in MMS, only in VPX, unless you happen to have installed Xara 3D Maker. . . . the problem is still getting Xara 3D Maker installed and operating on W11. Can it be installed on
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Greetings all, Nvidia have released RTX driver 591.59-desktop-win10-win11-64bit-international-dch-whql available as Game Ready only. On my system with RTX 4060 and MS2025 this driver still DOES NOT give NVENC hardware encoding with H.264 or HEVC but