• Movie Studio

  14 answers, most recent on 3/2/2025

  RE: Problems converting MXV to MP4
  .................. . how do I get the MPEG download again? @RayBin I don't think you'll need to install it again, It's a codec that gets installed on your system separately so still should be there even if you uninstall MMS (Magix Movie Studio),
• Xara Designer Pro

  One answer, on 12/26/2023

  [Solved] Unable to download my bought product
  Hello, I am unable to download the version of Xara Designer Pro X (15.1) that I bought in 2018.It is still perferctly OK for my work but I need to install it on a new PC and I cannot find the installation link anywhere under
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  Wow! I started testing my installation of Sound Forge 16 - remember this is on a clean Windows Installation - there's no corruptions - no conflicts - I haven't installed lots of other software. So, I started testing out the plug-ins that installed
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Hi . . . . Reinstalled K-Lite Codec Pack . . . The wav conversion just keeps aborting. . . . . This may be the cause of the WAV conversion aborting, is there any reason for installing the codec pack? . . . . network stack . . . . Is this a
• Video Pro X

  9 answers, most recent on 1/22/2026

  RE: Access violation error n NTDLL,dll
  @rob1200 @randy-flemming Have you tried installing the latest v14 of Visual C++ Redistributable? That might fix the
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  You can view your currently installed version and trigger the download and installation for available updates in the start dialog of the software. My current version shows 32.1.0.18 on both the start screen and help > About. When I use "Update
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Hi Thanks for the clarification. Did you do a Restart not a Shutdown of the PC after the update? We need more information, which version of Video Pro X is installed, and what is the specification of your computer system, see this
• Movie Studio

  3 answers, most recent on 10/29/2025

  Unocking/activation IgniteColorCine
  After installing MEP2022 on my new laptop, it was time to install the add-ons.I installed and activated some of these add-ons (proDAD) without any problems. However, I am having trouble activating IgniteColorCine Magix Pack.A screen appears asking
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi . . . . What is REALLY strange is that after I installed the trial, my Movie Studio 2025 is now working . . . . There is a lot of commonality between VPX, VDL and Photostory, the trial has most likely corrected the cause of the
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  @BrenyC Hi Brendan From the small ini file size I suspect that the Extra Content data is missing - 15 KB is the size I see when the extra content data is missing. The file size, in my case, increases to 113 KB with all the information for the Extra
• Music Maker

  7 answers, most recent on 7/24/2025

  RE: Installing Music Maker
  @brian-king3676 Login with your customer account e-mail and password inside the app. If it doesn't work try to install the updates to Music Maker 2024 first.
• SOUND FORGE

  10 answers, most recent on 8/9/2023

  RE: [Solved] How to install Ozone 10 to plugins folder
  @Pauly13 You start the installer. It will ask you where to install the program and where to install the plugins (in case it wants to install AAX plugins, you don't need these if you don't have Avid Pro Tools). Usually VST plugins should be installed
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  @MatthewEverett-Gates Hi I assume your system is set up as: C: drive is for Windows and installed programs, the mirrored drives are for data only, no programs are installed on the mirrored drives. We need more information about: The video file's
• Movie Studio

  One answer, on 1/10/2025

  RE: no proDAD
  @Gordon-Simmons Welcome to the Magix user to user forums. Exactly which proDAD plugins do you expect to see? Which previous version of Movie Studio do you have? Have you registered and activated your new install and then checked under
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Thanks for the additional information. I uninstalled the Video Pro 15 app How, exactly, did you do this? I ask because, if you used only the default Windows Uninstaller that will not have removed everything associated with the
• Off topic

  2 answers, most recent on 10/16/2025

  RE: [Closed] paying for software.
  @Barry-Vaughan You need to create a customer account at Magix to install and use the software. So, you either can create an account in her name (which might be legally problematic), or create an account for yourself and later simply change the
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood Ok, it would be good to know if you can get Samplitude to crash with WDM or MME drivers. Maybe also try another ASIO driver. For example, if you install the free demo version of FL Studio it also installs the FL Studio ASIO driver. In
• SOUND FORGE

  2 answers, most recent on 10/17/2023

  RE: [Solved] SF Studio 17: Channel Converter - where did it go?!?
  @Jason-Clift Yeah, install the free demo version of Sound Forge Pro. The channel converter is definitely there. You can contact customer support at infoservice@magix.net and ask them for a refund of your Audio Studio version.
• Movie Studio

  9 answers, most recent on 7/31/2025

  RE: How long does it take for customer support to respond?
  Hi Reyfox I installed Chroma Key Studio after updating to Magix Video deluxe 2025 Premium. Weeks later I changed the CPU on my computer and did a clean install of the whole system and now the Boris plugin tells me that it is already activated on
• Movie Studio

  15 answers, most recent on 6/9/2025

  RE: [Closed] AI Media Management in Video Deluxe 2026
  Can-Dive: No, the 2026 did not overwrite my MMS2025.... but: In the 2026 version I could not get the audio files (under the audio tab) that I had previously installed with the 2025 and I could not access the hub downloads either. Everything else
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  WIW, with Magix's sister program Vegas Pro, installing K-Lite codecs is not recommended which can cause encoding problems.
• Audio Cleaning Lab

  13 answers, most recent on 2/27/2025

  RE: Problems Installing Sound Forge Audio Cleaning Lab4
  @James-McCall Are you using something different than Windows Defender and Antivirus? Next, it's somewhat confusing, you say that you cannot install the software, but you already have the files installed on your computer? Doesn't make much sense. So,
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  Can't register SF-7b even with the key
  I sent the text below to Magix Support 2 weeks ago and have not received a reply. Meanwhile, I found out that my product is registered with Magix. Why should my new registration not work? Thanks for any help! ================= I have been using SF-7
• ACID

  One answer, on 12/26/2023

  [Solved] PLEASE HELP Acid 7
  So i purchased Acid Pro 7 years back. Now my kids are older i can now dabble in sound again but my pc does not have a cd drive to install it. I have looked everywhere for acid pro 7 exe and i cant find it. Can some one PLEASE help me.Im starting to