Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

while waiting i updated my graphics driver and i am now working i think this happened before if you do not touch settings all works...change settings and somewhere we get a missmatch i updated drivers and did what i was doing before and the damn

Music Maker

One answer, on 8/11/2025

RE: help me please

@neville-lawrence All your registered products are in your customer account at Magix.com Simply log in with your e-mail and password and then look under 'My Products'.

Samplitude

4 answers, most recent on 9/29/2023

[Solved] How to use Melodyne on SMS 2023?

Hello to you all,I purchased Samplitude Music Studio 2023 and, for now, I am very satisfied with my purchase.I have a license of Celemony Melodyne Essential 5 which I have installed on my Windows 10 PC and which works perfectly with other daws

Music Maker

22 answers, most recent on 3/20/2025

[Solved] New Install; Music Maker 2024 - Laggy and Crashes

Over the last 2 days, I've been trying to install Music Maker 2024 (32.1.0.13) on my new laptop. For some reason it has been an arduous process. Downloading sound pools was slow and installing instruments led to crashes. I even started over and

SOUND FORGE

13 answers, most recent on 12/23/2025

RE: Sound Forge Pro 18 - can't change bit depth to 32

Microsoft Sound Mapper. I contacted Magix support a month ago using their support ticket form. I received an email saying some error occurred with the form and they asked me to resend all my information in an email (which I did). I haven't heard

Movie Studio

3 answers, most recent on 10/21/2023

RE: [Solved] Downloaded file does not install on 2nd laptop

My excitement was short-lived. I managed to get the installer to run, only to realise that it stops somewhere. I then tried to disable my Windows firewall, but that didn't work. I then moved my laptop closer to the main WiFi connection, and also

Music Maker

3 answers, most recent on 12/6/2024

RE: I have Purchased Loops Unlimited And it even says purchased in the app

listen dude i cant even install the program at all on my computer ok. it wont do anything at all so i need you guys to do it imediately do not charge me again... the program wont even install on my computer so i cant get into magix music maker at

SOUND FORGE

15 answers, most recent on 3/29/2026

RE: Error Message -24

i haven't changed my email in seven years and I still have to re-sign in, re-register, reload the whole thing every single time I open it, usually after it crashes. 2019 took me far, but this is all but useless. I don't want to do ANYTHING online

Photostory

3 answers, most recent on 4/2/2026

RE: How do I find additional templates for Slideshow Maker Wizard?

@David-Robertson Hi The trial version is limited on features, templates etc. The extra content that becomes available, see image below, after purchase and activation contains all the extra features, templates, export formats etc. John EBForum

Music Maker

5 answers, most recent on 6/12/2023

RE: [Solved] No audio or flickering audio using Music Maker

@Azael I'm not sure if it is a good idea to use the Elo 7.1 Air. Is this the gaming headset I can find on Google? Try the following inside the ASIO4ALL driver settings: increase the buffer size to 1024 or 2048, also try to disable Hardware buffer

SOUND FORGE

3 answers, most recent on 5/16/2025

RE: Loss of customer - you ruined Sound Forge!

@Jonathan-Gatarz This is a user forum and we are all users like you. No Magix staff is active here.

SOUND FORGE

One answer, on 1/26/2023

[Solved] Is it possible to selectively undo in the undo history

I wanted to undo a normalization I did on a track, but it also undoes all the changes I made after that point as well. So I basically have to start over from that point in time. Is there a way to undo just one change but keep all the other changes?

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

Over 24 hours since my last email to the BOTs and no response. Having read the threads on this post I am not surprised. And I had such high hopes. I don't hold out any hope I am afraid. I have several responses from the BOT's saying "reply to this

SOUND FORGE

2 answers, most recent on 10/17/2023

[Solved] SF Studio 17: Channel Converter - where did it go?!?

Hi all I have recently upgraded to SF studio 17 - but it seems much more semi pro than the other version I was on. And it has lost the really useful ability to bounce down from 2 or 3 channels to mono using the snazzy Channel Converter tool. When

Other products

5 answers, most recent on 8/12/2023

RE: [Solved] Trouble with Codecs. I ordered one a week ago, but it's not working.

@Afrikitty Welcome to the Magix user to user forums. First, I hope you are aware that Movie Edit Pro MX is now a very old product, initially released about 2010 I think. So, it is more than possible it will not run successfully under any recent

Movie Studio

11 answers, most recent on 12/4/2025

RE: Corrupted Audio

@MatthewEverett-Gates Hi I assume your system is set up as: C: drive is for Windows and installed programs, the mirrored drives are for data only, no programs are installed on the mirrored drives. We need more information about: The video file's

SOUND FORGE

8 answers, most recent on 2/25/2026

RE: Sound Forge Audio Studio works incorrect with VST3 plugins

I tested SFAS 17 with plugin scan files taken from Music Maker 2026. Yes, the program recognized all plugins, but not all of them agreed to work correctly. If anyone is interested, I will now describe the results of my tests. The program acts

Video Pro X

175 answers, most recent on 5/27/2026

RE: Video Pro X16 - New Features and Bug Repairs

I have now tried 1 hour to find way to paste Video effects (Color temperature and Gradation curve) to my sports highlights video... Every time it will mess SPR...All videos are recorded with DJI Osmo Action 5 Pro.It's right now impossible to use

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@AAProds Hi. Thanks. Am sending you link via email / mailbigfile. This is not a one-off - I have > 30 hours in multiple files. Usual teething problems when you start anything new; been meaning to digitise these v old tapes for year and years -

Samplitude

9 answers, most recent on 1/11/2025

RE: Can't get Samplitude to recognize my input

All issues solved, thanks!!

Movie Studio

15 answers, most recent on 6/9/2025

RE: [Closed] AI Media Management in Video Deluxe 2026

Can-Dive: No, the 2026 did not overwrite my MMS2025.... but: In the 2026 version I could not get the audio files (under the audio tab) that I had previously installed with the 2025 and I could not access the hub downloads either. Everything else

SOUND FORGE

3 answers, most recent on 12/23/2025

RE: 사운드 포지 17프로 재 설치 문의 합니다.

@farmer-voice iZotope/Native Instruments 고객 계정에서 등록된 모든 Ozone 버전을 다시 다운로드할 수 있습니다. Ozone은 Magix에서 직접 관리하지 않습니다. You should be able to redownload all registered versions of Ozone from your iZotope/Native Instruments customer account. Ozone isn't

Video Pro X

2 answers, most recent on 3/29/2023

[Solved] Why won't Vegas Pro 20.0 Work Without Crashing or Rendering Properly?

I have had tons of trouble with the new version of Vegas Pro 20.0. First of all, it crashes every chance it gets. How do I prevent that? Secondly, it automatically loops my videos, which I have tried to turn off but can't. Rendering has been an

Movie Studio

27 answers, most recent on 8/1/2024

[Solved] No Longer Able to Render Project

No Longer Able to Render Project I have been using Magix Movie Studio for years without any issues...until now. I have the 2023 version and have had it for almost 2 years. When I go to render the movie to export....after about 30 seconds I get a box