• SOUND FORGE

  3 answers, most recent on 5/24/2023

  RE: [Solved] Ozone 10 Advanced compatibilty issues
  I've also encountered this with Ozone's Master Rebalance (version 9 and 10) and it was a problem in both Sound Forge 16 and 17. Support from iZotope has yielded nothing helpful, and I've been unable to find a solution on the web. In my case, the
• Video Pro X

  No answers, created on 8/14/2025

  Help to download update 17.0.1.128
  I click in the link of the update 17.0.1.128 for Movie Edit Pro Premier, but it doesn´t download it or guide me easily to it. Could you be so kind to guide me to download this update?
• Music Maker

  5 answers, most recent on 2/11/2025

  RE: Can't drag loops onto my system
  Hi, thanks for trying to help. I tried it. It didn't work. Got anything else you think I should try?
• ACID

  One answer, on 4/3/2026

  Acid pro 11 download installer not working
  Hi all, I understand Magix no longer own acid hence no reply to support requests and I`m hoping someone can help here as I need to install on another laptop and the installer will not download. I`ve a paid for version with legit serial and am so
• SOUND FORGE

  18 answers, most recent on 11/9/2025

  RE: Support Is Non-Existant
  You could try the unofficial infoservice@magix.net email, but that may not help these days with SF support being turned over to the Vegas team. This is actually the email that I did get the response to. The email that said "You're gonna need to
• Movie Studio

  4 answers, most recent on 3/22/2025

  RE: Zoom Effect
  @jeesa2 No problem. Thank you for the conformational feedback. Your image helped me to understand your requirement. Ray.
• Web Designer

  8 answers, most recent 12 hours ago

  RE: What? One Activation?
  @fedup Please remember these are user to user forums and not any contact for Magix staff so personal data, like email addresses, should never be posted here. Hence I have edited your latest post. Web Designer is no longer sold by Magix so you may
• Photostory

  4 answers, most recent on 12/12/2025

  Inserting image
  New user, v25, attempt insert in storyboard using ctrl (Win11) and dragging onto sequence a gap opens but not big enough for image so it gets sent to end of sequence. I still struggle to insert on timeline so no help there. Trying to avoid wandering
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  Please help!!! I have to get audio out of this for terribly important hardware auditioning session that I have to travel by train to over 300 miles away.
• SOUND FORGE

  15 answers, most recent on 7/27/2025

  RE: Scripting question
  @PaulieT No problem. I haven't tried to get DLLs included into VS Code projects, so I'm probably no help in that regard before reading some stuff about how to do it. Besides that, if you have other questions, don't hesitate to ask.
• SOUND FORGE

  7 answers, most recent on 11/12/2025

  RE: Sound Forge 17
  I just nplaced an order for SoundForge Audio Studio 17, got an order confirmation but no email with link to download and serial to activate. I checked credit card company and there's a pending charge. Have I been scammed? How do I cancel the
• Video Pro X

  14 answers, most recent on 5/3/2025

  RE: Getting rid of Audio Description
  @CubeAce, thanks for the debrief on Mixcraft. I'm not much of an audiophile. With the help of @browj2's tutorials, I'm slowly coming to grips with Music Maker. 🤓
• Other products

  One answer, on 6/14/2026

  RE: Magix Photo Manager Deluxe current version?
  @Gary-Sniadak Hi . . . . Help/About says it is version 13.1.1.12. Researching it, I found it should be version 16 . . . . You have the latest/last version. I suspect that you have found references to the old full name of the product which was MAGIX
• Photostory

  2 answers, most recent on 12/4/2025

  Not getting support only getting Ai
  I have always used Photostory But Now I can't use my Photostory 2025 I am not getting any personal help only AI when I ask questions . I had to get windows 11 and a New computer so My old Photo story couldn't so on it , so I purchased Photostory
• Movie Studio

  One answer, on 10/9/2025

  [Closed] DVD burning in Movie Studio Platinum 14.0
  When I burn a DVD directly from the program the first minute of playback freezes. When I export it to DVD architect, it works fine. I have no idea how long this has been happening. Has anyone else had this problem? I uninstalled and reinstalled, but
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  @beck3157 Hi Assuming you mean these Movement templates Did you download and install all the extra content which is available under Help, Free download...... ie: John EBForum Moderator  
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  It has turned out to be a bit of a busy day, so haven't had the chance to really see if things are ok. I will know tomorrow. Thanks to all who have helped.
• Movie Studio

  7 answers, most recent on 9/11/2025

  RE: Upgrade path from Movie Edit Pro Plus
  Okay, weird... But, hey, I've been working with computers for many decades but this time when I followed through on the US site, it offered the license option and upgrade offer. I followed through and purchased. Hopefully, I will notice the
• SOUND FORGE

  30 answers, most recent on 1/29/2025

  RE: Removing of Back Ground Sound
  @browj2 where must I go to find the  iZotope RX10 Elements? Thx for your help also
• Off topic

  3 answers, most recent on 2/13/2025

  RE: [Closed] MAGIX Installation Manager
  I had an update waiting for me to do. Did it and the program loaded....bada boom. Thanks for your willingness to help.
• Movie Studio

  2 answers, most recent on 10/7/2025

  License Expired
  Hello i have Movie Studio 2022 Suite and my license expired. You have so many programs not sure if I can update or need to buy new app. I have copied film to dvd and want to edit the dvd so i have chronological viewing of my home movies. Please help
• Photostory

  12 answers, most recent on 12/7/2024

  RE: How to link Link/group of photos on the timeline
  I’ll check tomorrow and update you. Thanks for your help so far
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  Hi, sorry for posting that personal information. I am not holding out much hope that tech support will actually answer my emails so I will leave the software and try alternatives outside of magix brand for now. Thank you all for your help, M  
• Movie Studio

  5 answers, most recent on 1/16/2025

  MOVIE STUDIO 2025 DISC LABELS: where has this facility gone. Help!
  can you still print dvd labels