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  • Movie Studio
    2 answers, most recent on 9/21/2021
    Movie Studio 18 Cannot Upload to youtube
    I am using Movie Studio 18, although I ran into the same issue with Movie Studio 14. I personally regret buying Movie Studio 18 after finding out this problem has yet to be resolved. The only reply I get is some arbitrary reply about how most people
  • Music Maker
    2 answers, most recent on 9/17/2021
    How do I install content?
    I've activated the product with my login and serial and some free loops to start with. I'm new to Music Maker. However, I get this message when I try to close the app. I can't figure out how to install the contents that were downloaded. Or does it
  • Movie Studio
    9 answers, most recent on 9/16/2021
    RE: How do I slice, export multiple videos from one video?
    @VideoPro @browj2 @CubeAce Back posting as my real name now (will have to work out how to exchange my login on my phone before John EB bans me again!)! I used the batch feature to batch process a VHS tape full of TV ads, and also music videos I had.
  • Music Maker
    3 answers, most recent on 9/15/2021
    RE: No serial number received after online purchase. Unable to use
    @JOHN-ADAMS9481 Hi, I presume that you purchased Music Maker 2022 Premium Edition as Music Maker 2022 is free. Correct? You should have received an email with the serial number right after purchase. Did you check your spam/junk box? Before
  • Movie Studio
    3 answers, most recent on 9/9/2021
    RE: proDAD Hide V1 & proDAD Mercalli V5 Suite not taking serial number.
    @Andy-Caba Hi Andy and welcome to the user to user forums. There are no magix staff here to help,.only fellow users. I take it you read the how to install third party plugins that would have come with your receipt emails from Magix. You have to
  • Photostory
    One answer, on 9/8/2021
    RE: Change of address
    @Seppo-Lehikoinen Hi This is a public forum, please do not post confidential information which I have removed in the forum. There was sufficient information for someone to hijack your product and possibly your Magix account. You may be able to find
  • Movie Studio
    One answer, on 9/5/2021
    Cannot upload to youtube
    I am using Movie Studio 18. When I select upload to You Tube, I get the login screen and proceed through the two step login OK. I then get an error message as shown on the screen shot and cannot progress. This is my first use after upgrading from
  • Web Designer
    One answer, on 9/3/2021
    RE: Need a slideshow for my website
    @Fernando-Silva Hi . . . . but it's asking me to login into xara hosting, I do not use that service. I have never been asked to login when using the features of my license. Why now? . . . . Was the website, you are trying to download from, created
  • Web Designer
    One answer, on 9/3/2021
    Need a slideshow for my website
    I need to download a slideshow, but it's asking me to login into xara hosting, I do not use that service. I have never been asked to login when using the features of my license. Why now?
  • Web Designer
    One answer, on 9/2/2021
    RE: Magix Website creator
    @Reneu Hi We need some clarification on what you mean as hosting and domain names are 2 separate things. You web hsoting will be active as soon as you set up your account and received the email with your login details for the host control panel of
  • Xara Designer Pro
    3 answers, most recent on 8/30/2021
    My email is registered already I have just bought Xara Designer Pro
    BoughtI have just bought Xara Designer Pro today RegisteredIt asks me to register when I bought I had a choice of a guest or a new customer - I chose a new customer I was sent my registration/ product ID/ and Serial number but it did not send me a
  • Movie Studio
    6 answers, most recent on 8/28/2021
    RE: Can not download extra content for Pro Premium 2021
    @William-Mertz That's an odd response from Magix. To say your email ended up in their spam folder. Do you host your own email or use a business one? I'm wondering if it is difficult for the servers to identify whether that would be a problem for the
  • Other products
    One answer, on 8/24/2021
    RE: I can't remove my old registration of my Video Saver!
    @Heikki-Rytsl6437 Hi To de-register the installation, using your web browser, browse to magix.com and click the Account login icon top right of the homepage and login using the email address and password used to register the program if you no longer
  • Music Maker
    17 answers, most recent on 1/4/2022
    RE: Premium 2022 crashes re loading loads free version
    It is Happening again. Crashes, restart only goes to free version, did all the program reset/ store no go but now it wont even let me sign in, this is BS. This is the message I get .. RESTEASY003210: Could not find resource for full path:
  • Photostory
    2 answers, most recent on 8/20/2021
    RE: I have the 2019 delux edition I need a new key
    @Thomas-Nohilly Hi If you have lost the email with the serial number in it then using a web browser, browse to magix.com, click the My Account icon top right of the home page and login with the email address and password you used to register the
  • Rescue Your Videotapes!
    One answer, on 8/15/2021
    RE: Can't free my program
    @Heikki-Rytsl Hi and welcome to the forum Please do not publish serial numbers, order numbers or other personal details in the forum - this is a public forum not Magix Support. Assuming you mean when you try activate a re-installation of the program
  • Music Maker
    2 answers, most recent on 8/13/2021
    RE: Music Maker 2021 Premium Edition
    Thank you very much. It was solved safely. I tried to log in again after logging out, but the login failed. After uninstalling and reinstalling the program and logging in, song maker is back. It didn't succeed once, but it succeeded over and over
  • Music Maker
    3 answers, most recent on 8/12/2021
    RE: Não Salva
    @Vivaldo-ArmelinJunior Olá! Você precisa fazer login e inserir seu número de série para poder usar todos os recursos. Caso isso não funcione, abra as configurações do programa e clique no botão para limpar a loja. Hello! You need to log in and
  • Other products
    8 answers, most recent on 8/9/2021
    RE: PRODUCER PLANET
    Hi everyone, we're now the 9th of the month, and I too can't login on producerplanet, nor can I fetch my missing soundpools in Music Maker or login to the store from there.
  • Movie Studio
    5 answers, most recent on 8/9/2021
    Lost my movie edit pro
    I need a contact number to speak to someone as I have lost my movie edit pro, all login details have gone, the software seems to have gone as my PC crashed and i cannot load or do anything, it's as if I've never owned it, all gone. I need someone to
  • Music Maker
    One answer, on 8/6/2021
    Login Producer Planet faired
    I am using the correct email & password for Planet Producer which I have many Sound Pools, but login I receive an authentication exception occurred. And password could not be reset with email. Does Planet Producer block me?
  • Music Maker
    4 answers, most recent on 8/4/2021
    RE: i NEED A NEW AUTH CODE FOR MY 3 MAGIX MUSIC MAKER SOFTWARE.
    @Joe-Shaw Hallo Joe, Go to: https://www.magix.com/us/support/my-service-center/ (login required) my account / my products  search now for MMM 2015, 2016 and 2017 Note down the P3 serial number and download the installation program from it Good
  • Music Maker
    4 answers, most recent on 8/4/2021
    RE: i NEED A NEW AUTH CODE FOR MY 3 MAGIX MUSIC MAKER SOFTWARE.
    @Joe-Shaw Hello I have converted your post, all from Uppercase to Lowercase as its classed as shouting. Welcome to the forum. Please contact infoservice@magix.net Or go to your magix account, login and click "My Products" here. Forum Moderator  
  • Web Designer
    No answers, created on 8/4/2021
    Web Hosting
    I manage a club website using Xara Web Designer Premium 17. Our current Hosting company no longer supports a separate folder which enabled me to create a 'members page' which was accessed by a members login and password. The password was the same
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