• Music Maker

  3 answers, most recent on 12/27/2021

  RE: MM Premium detects another version, but there is not another version.
  Thanks for the replies! browj2's advice led the way! I tried to download the free Music Maker, and it worked perfectly, no errors. I ran the install, and opened it, and it asked me to login in, and that all worked! Then I looked over, and there were
• Music Maker

  9 answers, most recent on 12/28/2021

  RE: Music Maker 2022 freeze in intro screen
  @leif-erik, @_KI_ Hi Once you get into the program, open the Program Settings, General tab and click Clean up Store, this will restart MMM 2022 and you should be able to login in to the Store correctly without the program freezing. HTH John EBForum
• Web Designer

  One answer, on 12/24/2021

  RE: Deactivation of Xara Web Designer 10 Premium
  @Robert-Hollwedel Hi . . . .  I DO NOT have the option of "Deactivate Program" within the Help drop down. . . . . Login in to your account at magix.com, using the Account login icon top right of the home page, using the email address and password
• Music Maker

  20 answers, most recent on 12/21/2021

  RE: Tried upgrade download and deleted program, Content and VST Pluig-ins
  The first MMM I installed on my PC was the Free trial Edition in 2020, I upgraded and Paid For the Upgrade to MMM Premium Edition in 2021. Yes, I Can login to my account without any issues. What I can't do is re-download MMM Premium Edition from
• Photo & Graphic Designer

  One answer, on 12/16/2021

  RE: my product will not activate. Version 18.0.0 DL Mar 22, 2021
  @Garry-Young Hi The Error 24 message usually occurs due to a typo in the emaill adress being used or the program was initially registered to a different email address to the one you are now trying to register it with. If you have changed email
• ACID

  3 answers, most recent on 12/14/2021

  RE: Update Software to Acid Pro 10
  When I updated to Sony ACID Pro 7 I purchased it over the phone. A login was never setup.
• Movie Studio

  12 answers, most recent on 12/11/2021

  RE: Vasco da Gama 11 HD Essential Re-install
  @Christian-Rinke Hi Chris. When you had VDG on your system last did you also register its use with Motion Studios? I'm not overly confident but if you didn't it could be a reason for it not showing up this time around. All I know is I register all
• Movie Studio

  16 answers, most recent on 12/4/2021

  RE: Serial Number Already Registered
  @CarpentersMate Hi Mike Which account/email address are you using to login - the old one or the new? Did you change the email address of the old account you initially registered the software with to your current email address? . . . .The worst case
• Movie Studio

  16 answers, most recent on 12/4/2021

  RE: Serial Number Already Registered
  @CarpentersMate Hi Mike Login to your account at magix.com with the email address and password used to register the software - the email address does not have to exist, unless you have forgotten the password. You can then update your email address
• ACID

  4 answers, most recent on 11/30/2021

  RE: Instability issues - what to do?
  @yuza-i It literally took me a couple of hours after testing the program to get them all noted down and it simply got removed? It's likely your login session ran out. Besides this being quite disturbing, what's the best place to inform about the
• ACID

  4 answers, most recent on 11/30/2021

  RE: Instability issues - what to do?
  @yuza-i It literally took me a couple of hours after testing the program to get them all noted down and it simply got removed? It's likely your login session ran out. Besides this being quite disturbing, what's the best place to inform about the
• Music Maker

  4 answers, most recent on 11/22/2021

  RE: Activate Music Magix Music (64 bit) with License from Ashampoo?
  @mick-curry Hi . . . . is there a difference between a voucher code and an activation code . . . An activation code (serial number) begins with P3- followed by 5 sets of 5 numbers separated by hyphens, a voucher is a shorter sequence of letters and
• Video Pro X

  122 answers, most recent on 11/21/2021

  RE: Proposed new computer specs for using VPX
  @CubeAce Hi Ray OneDrive can be disconnected and disabled in the Home edition - for the consumer you cannot uninstall it from Home or Pro, it is part of Windows, the Enterprise edition maybe. . . . . The account name is my email address. As soon as
• Video Pro X

  122 answers, most recent on 11/21/2021

  RE: Proposed new computer specs for using VPX
  @browj2 Hi John . . . . Nope. The only account that is there is my MS account. . . . . I think I can see what is happening - what name appears on the computer login screen? If you can create a new local account and assign it to be an Administrator,
• Music Maker

  One answer, on 11/18/2021

  RE: Why do I have to be online to get Music Maker Premium 2022 to work? I
  @tgjonsey2 Sadly, you cannot change this. This is how the program was designed. You can disconnect from the Internet after you logged into your user account. But you need an online connecting until the login process finished. If you want to use a
• Audio Cleaning Lab

  3 answers, most recent on 11/18/2021

  RE: The program (Audio cleaning lab) want me to register again.
  I followed your suggestion but used the same email address as I use when login in here and it worked. The original email adress did not work or some reason? Thanks! //Anders
• Movie Studio

  One answer, on 11/16/2021

  RE: I have to wipe my computer. How do I transfer my activation?
  @Mason Hi and welcome to the forum. . . . . Who do I talk to so that I can have my activation with all of the addons transferred over to the new install? . . . . You can do this yourself as follows: Login to your account at magix.com - icon top
• Movie Studio

  11 answers, most recent on 3/18/2022

  Installation on Second Device
  Hi, My Movie Edit Pro licence allows activation on up to 2 devices (I believe!). To date I've only ever installed and used it on 1 device (activation 2 in 'my products' currently says 'Not in Use'). I'd now like to install and use it on a second
• Movie Studio

  5 answers, most recent on 11/7/2021

  RE: Register email typo
  @Szympansowo Hello, Welcome Please head to your Magix account here, Login and click "User Data" and click "Change Details" and edit your email address to correct one. Just out of curiosity, what software did you get from Intel, or do you mean
• Movie Studio

  5 answers, most recent on 11/7/2021

  RE: Register email typo
  @Szympansowo Hello, Welcome Please head to your Magix account here, Login and click "User Data" and click "Change Details" and edit your email address to correct one. Just out of curiosity, what software did you get from Intel, or do you mean
• Off topic

  One answer, on 11/7/2021

  RE: WHere to update Payment info
  @Demario-Liggons Hi Login in to your account at: magix.com - you should find the payment details in the My Contracts section. HTH John EBForum Moderator
• SOUND FORGE

  3 answers, most recent on 11/6/2021

  RE: program requesting new activation following Windows 11 installation
  Your Sound Forge serial code and the email address are paired, You must use the email address that was used when you originally registered and activated your product. It may be different than the address you use to login to this forum.
• Music Maker

  4 answers, most recent on 10/29/2021

  RE: I suddenly can’t access the premium feature.
  @khwanchai-puanpinta Hi Please do not post images showing your email address - when posting screenshots ensure you blank out any information such as your email address, serial numbers order numbers etc. The image looks like you have Music Maker
• SOUND FORGE

  6 answers, most recent on 10/27/2021

  RE: Registration
  Welcome to the Magix Sound Forge users community @Geoffrey-Stern. Which version of Sound Forge? Does the activation process complete successfully after entering your serial code and email. Is the PC online? It usually does not have to be after the