• Movie Studio

  6 answers, most recent on 8/28/2021

  RE: Can not download extra content for Pro Premium 2021
  @William-Mertz That's an odd response from Magix. To say your email ended up in their spam folder. Do you host your own email or use a business one? I'm wondering if it is difficult for the servers to identify whether that would be a problem for the
• Other products

  One answer, on 8/24/2021

  RE: I can't remove my old registration of my Video Saver!
  @Heikki-Rytsl6437 Hi To de-register the installation, using your web browser, browse to magix.com and click the Account login icon top right of the homepage and login using the email address and password used to register the program if you no longer
• Music Maker

  17 answers, most recent on 1/4/2022

  RE: Premium 2022 crashes re loading loads free version
  It is Happening again. Crashes, restart only goes to free version, did all the program reset/ store no go but now it wont even let me sign in, this is BS. This is the message I get .. RESTEASY003210: Could not find resource for full path:
• Photostory

  2 answers, most recent on 8/20/2021

  RE: I have the 2019 delux edition I need a new key
  @Thomas-Nohilly Hi If you have lost the email with the serial number in it then using a web browser, browse to magix.com, click the My Account icon top right of the home page and login with the email address and password you used to register the
• Rescue Your Videotapes!

  One answer, on 8/15/2021

  RE: Can't free my program
  @Heikki-Rytsl Hi and welcome to the forum Please do not publish serial numbers, order numbers or other personal details in the forum - this is a public forum not Magix Support. Assuming you mean when you try activate a re-installation of the program
• Music Maker

  2 answers, most recent on 8/13/2021

  RE: Music Maker 2021 Premium Edition
  Thank you very much. It was solved safely. I tried to log in again after logging out, but the login failed. After uninstalling and reinstalling the program and logging in, song maker is back. It didn't succeed once, but it succeeded over and over
• Music Maker

  3 answers, most recent on 8/12/2021

  RE: Não Salva
  @Vivaldo-ArmelinJunior Olá! Você precisa fazer login e inserir seu número de série para poder usar todos os recursos. Caso isso não funcione, abra as configurações do programa e clique no botão para limpar a loja. Hello! You need to log in and
• Other products

  8 answers, most recent on 8/9/2021

  RE: PRODUCER PLANET
  Hi everyone, we're now the 9th of the month, and I too can't login on producerplanet, nor can I fetch my missing soundpools in Music Maker or login to the store from there.
• Movie Studio

  5 answers, most recent on 8/9/2021

  Lost my movie edit pro
  I need a contact number to speak to someone as I have lost my movie edit pro, all login details have gone, the software seems to have gone as my PC crashed and i cannot load or do anything, it's as if I've never owned it, all gone. I need someone to
• Music Maker

  One answer, on 8/6/2021

  Login Producer Planet faired
  I am using the correct email & password for Planet Producer which I have many Sound Pools, but login I receive an authentication exception occurred. And password could not be reset with email. Does Planet Producer block me?
• Music Maker

  4 answers, most recent on 8/4/2021

  RE: i NEED A NEW AUTH CODE FOR MY 3 MAGIX MUSIC MAKER SOFTWARE.
  @Joe-Shaw Hallo Joe, Go to: https://www.magix.com/us/support/my-service-center/ (login required) my account / my products  search now for MMM 2015, 2016 and 2017 Note down the P3 serial number and download the installation program from it Good
• Music Maker

  4 answers, most recent on 8/4/2021

  RE: i NEED A NEW AUTH CODE FOR MY 3 MAGIX MUSIC MAKER SOFTWARE.
  @Joe-Shaw Hello I have converted your post, all from Uppercase to Lowercase as its classed as shouting. Welcome to the forum. Please contact infoservice@magix.net Or go to your magix account, login and click "My Products" here. Forum Moderator  
• Web Designer

  No answers, created on 8/4/2021

  Web Hosting
  I manage a club website using Xara Web Designer Premium 17. Our current Hosting company no longer supports a separate folder which enabled me to create a 'members page' which was accessed by a members login and password. The password was the same
• Music Maker

  156 answers, most recent on 1/7/2025

  RE: Wishlist for the next Music Maker!
  @MAGIX_Redaktion Sorry that we don't have many brilliant ideas, but that is mainly due to the stability problems encountered with the last few versions of Music Maker. So: Ditto what the others said. Fix the bugs. Fix the video part (importing mxv
• Other products

  3 answers, most recent on 8/1/2021

  SpectralLayers Pro 2 No Longer Runs
  I registered my SpectralLayers Pro 2 license several years ago (2017). It shows up in my list of products as registered and yet if I try to run it I get a notice that it needs to be registered. I get a screen asking for my login information which I
• Movie Studio

  6 answers, most recent on 7/30/2021

  RE: activation of trial version
  @Daniel-Andersson Hi . . . . movie studio platinum 17  as trial . . . . That is the old version/design of Vegas Movie Studio. The trial of the older version should not stop the activation of the new version. Check your registered products at
• Movie Studio

  6 answers, most recent on 7/30/2021

  RE: activation of trial version
  @Daniel-Andersson Hi . . . . movie studio platinum 17  as trial . . . . That is the old version/design of Vegas Movie Studio. The trial of the older version should not stop the activation of the new version. Check your registered products at
• Music Maker

  7 answers, most recent on 7/24/2025

  RE: Installing Music Maker
  @Mirek-Trzupek Hi You can install the program on 2 computers, if the old computer was the only one it was installed on, then install MMM on the new computer - the download is available in your account at magix.com under My Products. When you start
• Music Maker

  156 answers, most recent on 1/7/2025

  RE: Wishlist for the next Music Maker!
  @MAGIX_Redaktion The video monitor is missing in the new version. It is also no longer possible to create your own keyboard shortcuts. Furthermore, some users here have the problem that Music Maker without Internet is only usable to a very limited
• Other products

  One answer, on 7/27/2021

  Cannot Activate
  I received a new computer at work and I am trying to install Spectralayers Pro 3.0. The software asks to login to Magix. When I try to use my login information it seems locked on the login screen. I will click on the "proceed" button and it will go
• Music Maker

  3 answers, most recent on 7/24/2021

  Can't login to store from Music Maker
  Hi, I can log into the Magix website. However, when I try to log into the store from within Music Maker it gives an error: "An error has occurred during the purchase process." Help much appreciated. Thanks :-)  
• Music Maker

  3 answers, most recent on 7/21/2021

  RE: login issue
  Did that already still not letting me login. I uninstalled it and reinstalled it. still same issue.
• Music Maker

  6 answers, most recent on 7/20/2021

  RE: Unlimited Loops
  @Ralph-Allenjr Hi . . . .  just not my laptops . . . . Assuming this means you have the program installed on 3 computers - the licence conditions allow the use of 2 installations simultaneously, the third will not be useable until you deactivate one
• Audio Cleaning Lab

  2 answers, most recent on 7/18/2021

  original purchase email address change
  I upgraded my previous version of Audio Lab Cleaning, details of the upgrade below (under the heading upgrade), however the previous email address used to purchase the original software was ( removed by Moderator ) our new email is( removed by