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  • Xara Designer Pro
    17 answers, most recent on 8/9/2022
    RE: Add anew Page
    Hi John! Thank you for your response. Yes, of course, NUC! LOL I keep doing that! :-) The only "mode" I find in the Help section is the full screen mode. I am lost. I contacted the company support now. Thanks again, John! Herb  
  • Audio Cleaning Lab
    One answer, on 7/28/2022
    Re-activation on new computer
    Help! I got a new computer and have lost the activation code from my old product. It was Audio Cleaning Lab 15 deluxe. I'm sure I registered it at the time, but it's not showing now. Is there any way I can find my old key code? I also registered it
  • Video Pro X
    148 answers, most recent on 4/18/2023
    RE: General discussion on add-ons
    @CubeAce Hi Ray,  exact audio editing is also much more precise in Vegas Pro. Easier to not having to cut audio to the frame How do you figure that? Maybe compared to MMS, but not VPX. In both, you cut video to the frame. In both, you cut audio to
  • Movie Studio
    15 answers, most recent on 9/26/2022
    hevc-codec
    I just installed the Movie Studio 2023 trial and dragged my GoPro Hero 9 videos to the timeline of the project. But I got the following message: "Unfortunately, the function 'HEVC-Codec' is not available due to licensing conditions". The are two
  • Movie Studio
    30 answers, most recent on 11/6/2022
    RE: Quality export lower than Go pro Quick
    @johnebaker Hi John. The original clip from @Romain-TOMBOIS had a bit rate of 99.4 Mb/s and not 62.1 Mb/s which I think you inferred in your second reply (unless I misread it). That means Romain has lost over 60Mb/s in his last export. I certainly
  • Movie Studio
    32 answers, most recent on 10/18/2022
    RE: "Wrong" 4:3 images should have been 16:9 to fil TV screen
    @FF22 Forget this "use the entire sensor" and them crop them accordingly. I wouldn't worry about that. It is merely marketing blurb... "we made this great 4:3 sensor and you don't want to use the top and bottom? Shock horror!" they say. The fact of
  • Movie Studio
    3 answers, most recent on 7/23/2022
    Computer Crashed, Lost everything
    How do I find out my past purchases, and the details for downloading them, after my Computer HDD destroyed itself?
  • Video Pro X
    47 answers, most recent on 8/5/2022
    RE: Video running too fast and out of sync with audio
    @sjmackinder Worth a try: in the Advanced section of the MPEG-4 export screen, set the audio to 48,000khz. You've currently got 44.1. If that doesn't work, all is not lost, try exporting out as "Video as Magix Video". You'll get a fairly large MXV
  • Music Maker
    16 answers, most recent on 9/28/2022
    RE: STOPPED WORKING
    @MIKE-DION Hi I'm a bit lost. Your subject says "Stopped Working." My immediate assumption was that the program stopped working. Not so. In the future, please use a subject representative of your problem.  I had recorded three new tracks and then
  • Movie Studio
    11 answers, most recent on 1/18/2023
    RE: movie studio 2023 suite questions... quality issues + other items/etc
    @CubeAce May I first say though if you had done as John suggested you and right clicked everything in sight or used the drop-down menus along the programs top bar you probably would have found most of your answers quicker than typing out your
  • Video Pro X
    80 answers, most recent on 6/3/2023
    RE: Video Pro X and Vegas Pro exports
    @Former user @johnebaker Yes I read that post as it was happening & decided not to join in because of the ignorant, ill informed, inexperienced, blinkered & biased views in the comments, people shouldn't comment about stuff they're not
  • Movie Studio
    43 answers, most recent on 11/18/2022
    RE: Is MS 23 still the same terrible interface as they tried in MS 22?
    @Reyfox @CubeAce Hi, When Magix introduced the Update Service, the process changed. If you purchased/upgraded to a new version that kicked off the Update Service for you, then you would likely have been able to upgrade to a newer version when it
  • Video Pro X
    7 answers, most recent on 9/22/2022
    RE: Can I have a video crop, follow a tracked object?
    @K-Wood Hi, What I love about these tutorials and effects is how good and appropriate the underlying clip is to make the effect work simply. Note the comments in the AE tutorial: Shoot with a high shutter speed Try to keep your main object in the
  • Rescue Your Videotapes!
    17 answers, most recent on 8/16/2022
    RE: Widescreen video not recording as widescreen.
    @johnebaker @emmrecs Looking at the tute for RYVT, that SCART only has Composite out. You are not going to get HD. John, I note that that "Advanced" dialogue box has "Magix video export" as it's name. I hardly think that VE is going to convert SD
  • Video Pro X
    41 answers, most recent on 10/16/2022
    RE: Cant edit 4k videos nicely.
    @Pawel-Rybinski @Former user @johnebaker Hi. I'm not sure why you are applying neat video to the clips. They don't appear noisy at all for such a small sensor in the two examples you supplied. A bit grainy in some of the small details but that is to
  • Music Maker
    15 answers, most recent on 10/7/2022
    RE: [Closed] Cannot read loop names after upgrade to 31.0.1.13
    Hi, There is something definitely wrong with the Loops windows MMM2023 - 31.0.1.13. I dragged the window to the bottom and went through various problems, first with the formatting of the windows, then with adding optional rows. The Instruments and
  • Movie Studio
    11 answers, most recent on 8/4/2022
    RE: an error occurred during proxy rendering
    @AAProds Hi . . . . the suggestion "try to export the file with a different setting" makes no sense because at this point, you're just trying to get proxy files onto the timeline  . . . . Technically (that word again) the program is reading the
  • ACID
    5 answers, most recent on 8/7/2022
    RE: Can not get ACID pro 10 to stop randomly crashing HELP
    @Phillip-Dav, I'm sorry to tell you that what you are experiencing is one of the MANY problems with AP8 through 11. This is a known issue and has been for a couple of years. Are there work arounds...? sometimes, but the issue in the end,is with
  • Music Maker
    15 answers, most recent on 10/7/2022
    RE: [Closed] Cannot read loop names after upgrade to 31.0.1.13
    Hi, There is something definitely wrong with the Loops windows MMM2023 - 31.0.1.13. I dragged the window to the bottom and went through various problems, first with the formatting of the windows, then with adding optional rows. The Instruments and
  • ACID
    8 answers, most recent on 7/31/2022
    Acid lost its groove
    How do I create a service ticket MAGIX is full of it they emailed back & asked me to take snap shots of they failed Acid 10 in which all who bought were manipulated it’s been a month now still stops at vst I had a technician do the windows thing
  • Music Maker
    One answer, on 7/24/2022
    MMM 23 / VST folders lost
    Anyone know why I have to re-scan all of VST libraries upon the upgrade from MMM 22 to 23? Is there a way around this so I don't have to manually add every external VST again?   (little moan) Incredibly disappointed to see that Magix has not
  • Web Designer
    6 answers, most recent on 7/29/2022
    RE: Failed to read XAR file (Failed to handle record 11252 4331)
    Thanks John - I was able to open up the site using one of the backup however, after a few minutes of recreating what I lost ...... I received the following 3 error messages 1) Internal program error 2475.k.fi.al Shortly after that 2) Access
  • ACID
    5 answers, most recent on 7/28/2022
    RE: Acid Pro 7 still wins the AP 8 thru 11 race
    @SP. at the risk of making this sound like a rant (and I am not ranting) I am pointing out that Magix has dropped, fumbled and lost the ball in regards to AP. For what ever reason it seems to be an 'unimportant child' in the world of Magix. It
  • Movie Studio
    296 answers, most recent on 3/29/2025
    RE: [Closed] Feedback on Movie Studio 2023
    @MAGIX_Redaktion Hi, It would be nice if Magix would get around to fixing the bugs that I and others have raised - over and over. They were for VPX but also apply to MEP/MS. If you don't know what these are, check my account and the tickets that
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