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  • Rescue Your Videotapes!
    One answer, on 9/20/2024
    RE: Registration problem
    @chris-adamopoulos Have you tried the drivers from here? https://www.magix.info/us/support/article/installation-procedure-magix-video-converter--710/   Your Windows 7 problem is probably caused by the encrypted connection to the registration
  • Movie Studio
    18 answers, most recent on 5/5/2024
    RE: Movie Studio 2024 Suite Ultimate Bonus proDAD Vitascene V5 Pro fail
    Thank-you for the tips; I created account at proDAD.com and requested the English 'help'-file for proDAD DISGUISE V1. I visited NewBluefx.com and verified the Refocus and Recolor NewBlue effects in Movie Studio 2024 Ultimate. I created account at
  • SOUND FORGE
    2 answers, most recent on 3/2/2024
    RE: How to move SF pro10 to windows 11 PC
    @I-Semple Visit Magix.com and login with your old Sony login credentials. You should find the installer under your registered products.
  • Movie Studio
    61 answers, most recent on 7/25/2024
    RE: My MAGIX software will not cut a DVD to Disc
    @rickduley Rick, here's my ISO, 4.1GB (I left the ads in but trimmed off Shane and Jackal). See if you can successfully burn it (it will fit on a single-layer DVD). Keep your burn speed down to
  • ACID
    9 answers, most recent on 10/6/2024
    RE: MAGIX ERROR. I HAVE MY RECEIPTS & CODES.. NEED HELP, NOT GETTING ANY
    @Jess_B-2014 This isn't Magix support. This a user forum and we are users like you. Magix support staff isn't active in the forum. I suggest the following: visit Magix.com and log into your customer account. Go to your products, select Acid, open
  • SOUND FORGE
    10 answers, most recent on 1/3/2025
    RE: Why can't I find a FULL list of plugins included with SF Pro 18 Suite?
    @Mike-Fornatale All plugins should be listed here: https://www.magix.com/int/music/sound-forge/sound-forge-pro/version-comparison/#c1729891 Generally, there is not much difference between 15 and 18. I don't think that the Elastique plugin is newer
  • Movie Studio
    7 answers, most recent on 9/11/2025
    RE: Upgrade path from Movie Edit Pro Plus
    @FF22 Hi. I've just visited the Magix website and I can't find those buying links either. I have sent them a complaint with explanation via the pop-up box that comes up if you say you won't recommend that web page. Also at the top of each page
  • Photostory
    2 answers, most recent on 12/23/2024
    RE: Magix photostorey delux 2014 unable to re-install
    @Siraj-Shah Hello Siraj, Here is an addition to Jeff's answer. Magix Photostory 2014 from 2013 with a P2 serial number can no longer be downloaded from the Magix servers. I have tried to download the installation program via My account / My
  • Audio Cleaning Lab
    3 answers, most recent on 1/15/2025
    RE: reinstallation acl 2016
    @Arie-Besemer HI Login to your account at magix.com - account login icon is top right of the home page - using the email address and password used to register the program, even if you do not have the email address the login will still work. Under My
  • Rescue Your Videotapes!
    3 answers, most recent on 7/30/2024
    RE: Error when activating account
    @Bethan Hi Browse to the Magix website (magix.com) and log in to your account, Account icon is top right of the home page using the old email address and password, it does not matter if the email address no longer exists so long as you can remember
  • Music Maker
    27 answers, most recent on 1/7/2025
    RE: How to turn off loop preview?
    @DonSound Hi, So, can anything that is intended for MM such as instruments and 'loops unlimited subscription' also be used with Samplitude Pro X? For Music Maker instruments, yes. Under Program settings, VST/ReWire tab, there is a checkbox to Search
  • SOUND FORGE
    6 answers, most recent on 4/28/2024
    RE: error 14
    @carey-kinker You probably have the wrong version installed. There are different tiers: Sound Forge Audio Studio, Sound Forge Pro and Sound Forge Pro Suite and the 365 subscription version. You can get the correct installer, by entering your serial
  • SOUND FORGE
    6 answers, most recent on 3/28/2025
    RE: Registration error: "The activation code is not valid"
    @KamChuen-Lai Welcome to the Magix user to user forums. Assuming you are using Sound Forge for MAC and are trying to activate the product on a MAC computer, please be aware that the software will not run on any recent version of OSX since it is now
  • SOUND FORGE
    5 answers, most recent on 9/3/2024
    RE: I must be crazy, I work in recording and they told me the serial numbe
    @kwanphiphat-singhakaiwong You can download the correct version of Sound Forge by entering the your serial on the following website: https://www.magix.com/int/support/my-service-center/product-downloads/ There are different versions of Sound Forge
  • Movie Studio
    3 answers, most recent on 5/12/2024
    RE: Upgraded trial V Pro Suite 365 to monthly sub. failed registration
    @Eugen-Frunza It could be that you need to install a different version. Please enter your serial number here. This should give you the correct installer download link. https://www.magix.com/int/support/my-service-center/product-downloads/
  • SOUND FORGE
    15 answers, most recent on 3/29/2026
    RE: Error Message -24
    I didn't change my email address. In fact the account wasn't even working until I managed to use my old address and password to create a new account with Magix. Why that was effective I have no idea as the software is registered already. I just
  • Video Pro X
    4 answers, most recent on 6/22/2024
    RE: I could not find the offer displaying on my MOVIE EDIT PRO MX
    @Lennart-Greig I periodically get upgrade emails from Magix, so if you have registered your MX, should possibly got an email. Otherwise, check out this page, towards the bottom: https://www.magix.com/us/video-editor/video-pro-x/ There's a bit about
  • Movie Studio
    9 answers, most recent on 10/17/2025
    RE: can someone help me remove dog barking and a car racing up the street
    @spuddy13 Hi, Here is a link to another page in iZotope for cleaning up audio and removing background noise. Well worth reading. @Reyfox I got SpectraLayers Elements with SF Audio Cleaning Lab 4 for a very low cost. Unfortunately, the ARA plugin
  • SOUND FORGE
    6 answers, most recent on 11/13/2025
    RE: [Solved] Sound Forge Audio Studio 17
    Welcome to the Magix Sound Forge users community @Jesse-Rodriguez. Confirm you are you using the same email address (and serial) you used when you you originally registered and activated SFAS-17. The email address and the activation serial are
  • Movie Studio
    29 answers, most recent on 5/10/2025
    RE: MAGIX Movie Studio 2025 Suite will not open after installing
    @Kelly-Hill Hi We need more information What is the actual issue you are having with Movie Studio 2022? Please include any error message(s) in full. Are the Intel UHD 750 and RTX 3060 drivers up to date? The lastest versions are: - Intel
  • Photostory
    2 answers, most recent on 12/2/2024
    RE: Activation denied
    @Helen-Robinson Hi . . . . just purchased Magix 2024 . . . . The current version is Movie Studio 2025, from where did purchase the 2024 version? If the activation code begins with P3- then if the error message is: Error -14,        this means that
  • Movie Studio
    7 answers, most recent on 6/17/2024
    RE: Movie Studio 2025 Platinum - Text To Speech - Perpetual Licence?
    @Clinton-Peck Hi That is what it says here under the section 'New AI tools & HUB access for everyone' John EBForum Moderator 
  • Movie Studio
    32 answers, most recent on 7/29/2024
    RE: Deinterlacing-How does Magix do it?
    Master @jagabo from Videohelp has made this interlaced file for me. It shows how Magix processes interlaced files with variations to the movie frame rate and interlace settings (TFF or BFF) in the video object
  • Samplitude
    30 answers, most recent on 7/10/2025
    RE: Samplitude Music Studio X8 - suddenly crashing
    @Steven-Wood Some additional things you could try: Open cmd.exe as administrator (it's best to enter cmd in the Windows search and then right-click the search result to start as administrator), type DISM.exe /Online /Cleanup-image /Restorehealth
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