• Samplitude

  8 answers, most recent on 2/7/2022

  Can't login to Magix.com
  The Magix.com login page is demanding a "Security Question", but there's no field available to enter one - and I do not have a record of setting a security question for my Magix login. I've tried both Firefox and Edge browsers with all
• Samplitude

  10 answers, most recent on 11/4/2023

  RE: What happened to the Samplitude forum?
  It shouldn't be anything serious. Just a necessary technical maintenance or a detailed upgrade. It's happened before. Clicking on my usual url gave me the security warning; but now brings me here. I suppose we shall have to wait and see whether
• Samplitude

  10 answers, most recent on 11/4/2023

  RE: What happened to the Samplitude forum?
  When I try to reach the forum my browser shows a warning that the connection is not secure - maybe just a certificate has expired - at least I hope so. Shutting down the familiar forum without a notice would be a slap in the face to the many
• Movie Studio

  3 answers, most recent on 2/2/2022

  RE: Updates always fail. Even after just buying upgrade.
  @David-Rye @Former user You can also set Windows Defender to not scan the folders containing the program. Windows Settings \ Windows Security \ Firewall and network protection \Allow an app through the firewall. That then gets you to a list of
• Samplitude

  One answer, on 1/31/2022

  RE: My new Samplitude Pro X6 Suite does not download correct.
  @Glenn-Aadny Welcome to the Magix user to user, public forums so any personal data of any kind, including order numbers, should never be posted here. Hence I have edited your post. I suspect there are very few users of Samp. Pro who post here so you
• Music Maker

  One answer, on 1/27/2022

  RE: Error message; Magix Vita get user documents path () cannot get
  @Stanjez I think it should be C:\Users\YourWindowsUserName\Documents I'm not sure why the path cannot be accessed. Maybe it's a too strict rule in your Windows security settings? Have you tried it with a temporarily disabled firewall or Windows
• SOUND FORGE

  4 answers, most recent on 1/24/2022

  RE: None of my Magix program will run.
  @CPHarrison Now this is a problem I don't think we've ever seen before! However, since none of your Magix apps will open and run, and given that you have uninstalled and reinstalled SFACL2 without effecting any change, I would strongly suspect there
• Movie Studio

  11 answers, most recent on 3/13/2026

  RE: You have deactivated cookies. You must activate cookies in your brows
  Hello, John "Correct (Edge is the default browser for Windows 10 ...), however it still has to use the Internet settings in order to communicate with the Internet." Not true. It is totally possible to establish communications using internet
• Samplitude

  7 answers, most recent on 1/10/2022

  RE: Update will not work
  @Steve-Shapiro Hi Shapi Thanks for the specs and the image of the message dialog. Check the options in Internet options, Advanced tab are set as shown below in images 2 and 3. To open the Internet options: click the Windows button then type
• Movie Studio

  11 answers, most recent on 3/13/2026

  RE: You have deactivated cookies. You must activate cookies in your brows
  @Levon-McLain Hi . . . . I am having the same problem with Acid Music Studio. This is interfering with my workflow, and I may seek reimbursement if it isn't dealt with promptly. . . . . There is nothing for Magix to deal with, since the original
• Other products

  2 answers, most recent on 1/4/2022

  Web site Not Secure
  When I sign into my website it opens but it says 'Not Secure'. Help please
• Music Maker

  8 answers, most recent on 1/2/2022

  RE: Sound doesn't work
  @Svorog A link is not a good idea because of security concerns. Are you getting an error message, if you want to upload a picture?
• Movie Studio

  10 answers, most recent on 12/22/2021

  RE: Program Crashing
  @Daneane71 👍 best of luck, hope you work it out 👍 ps. remove Device ID & Product ID from your signature, they're personal details that aren't needed & for security shouldn't be shared
• Movie Studio

  10 answers, most recent on 12/22/2021

  RE: Program Crashing
  @Daneane71 👍 best of luck, hope you work it out 👍 ps. remove Device ID & Product ID from your signature, they're personal details that aren't needed & for security shouldn't be shared
• Music Maker

  One answer, on 12/20/2021

  RE: Not Installing
  @travis-k It could be caused by your firewall or Windows Defender blocking the download. In this case you could try to disable them
• Movie Studio

  32 answers, most recent on 12/17/2021

  RE: No sound on MTS or M2TS files.
  @Tusk 👍 Hi, I think you should remove Device name, Device & Product ID from your comment above & from your signature, for security & add your GPU specs. All you need is Magix Movie Edit Pro Plus version 16.0.1.22 (UDP3)Processor :
• Movie Studio

  30 answers, most recent on 12/17/2021

  RE: Intel Graphics Drivers Advisory
  Thanks John, Ray, Alwyn, Peter, Scenestealer, DesertSweeper & others! 'W7 The Last Time' Before I even mention updates for W7 Pro - PLEASE NOTE: My intention is to GET AWAY from W7 .... (far away)! If I ever considered a new format of W7Pro it
• Movie Studio

  32 answers, most recent on 12/17/2021

  RE: No sound on MTS or M2TS files.
  @Tusk Hi. Yes it should be a duplicate button to save scrolling back up after reading the information. I do understand some sites are dubious and difficult sometimes to browse but these sites have to pay for their upkeep, hence the advertising. Be
• Movie Studio

  One answer, on 12/16/2021

  RE: Unable to receive activation code for Movie Edit Pro 16
  @Glen-Schmidt Hi If the OS is Windows 10 then MEP 16 is not compatible with this version of Windows, the not communicating with the registrations servers is the first issue with MEP 16 you encounter and is a result of Internet protocols that have
• Movie Studio

  30 answers, most recent on 12/17/2021

  RE: Intel Graphics Drivers Advisory
  "The same can be said for the Intel GPU and its ability to use the latest Direct X 12.1 for calculating the video encoding when exporting" I'm guessing a lot depends on specifically DirectX12 with regard to MEP (as John pointed out). The solutions
• Movie Studio

  30 answers, most recent on 12/17/2021

  RE: Intel Graphics Drivers Advisory
  @CarpentersMate Hi Mike. The problem only becomes insurmountable if the program needs the resources the that are not obtainable from a given setup. Forget the security aspect beyond it hobbles some CPU's ability to access some of its own
• Movie Studio

  30 answers, most recent on 12/17/2021

  RE: Intel Graphics Drivers Advisory
  Well guys I will always appreciate the patience, courtesy and professionalism here; (more than I ever found on the Apple Forums). I fully understand the obvious things: The only reason I ever mentioned the Intel CORE I5 3470 PROCESSOR 3RD GENERATION
• Movie Studio

  30 answers, most recent on 12/17/2021

  RE: Intel Graphics Drivers Advisory
  @CarpentersMate Hi Mike The response from the other forums appear to be incomplete, yes the iGPU can still be used, however not with MEP 2016 on Windows 10. If you want to: Build some future proofing into a newer PC Gain some extra
• Video Pro X

  3 answers, most recent on 12/15/2021

  RE: Freezes on VPX13
  @bvolbeda Hi . . . . Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz   3.50 GHz . . . . VPX 13 has more demanding hardware requirements then your previous version of VPX and may have tipped the conditions enough to start causing the issues you are