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@SteveMTNO Ok. I hope you make regular backups of your computer. I usually have my installers and files on external hard drives/cloud backup. If a problem with Windows occurs I can simply reinstall it (via advanced startup options by holding SHIFT

SOUND FORGE

6 answers, most recent on 1/27/2024

RE: Stops Working when trying to open Trial Version Audio Studio 17

@AlbyBest Yes, that's possible. What crash log can you find in the Windows Reliability Monitor? https://techcommunity.microsoft.com/t5/ask-the-performance-team/using-reliability-monitor-for-troubleshooting/ba-p/372962

ACID

7 answers, most recent on 6/8/2024

RE: Acid Pro 10 rendering audio crash problem

@j-s Have you re-scanned the VST paths inside Studio Rack? You need to troubleshoot your project export crashes step by step to find the cause. Does it happen with every project? Does it happen with a new project which only has audio loops or MIDI

Video Pro X

20 answers, most recent on 3/20/2024

RE: ASIO drivers and audio handling in general.

@Kraznet Hi Martin, Yes, ASIO would be excellent to have in VPX, along with VST3 capability. I suggest that you raise this with Magix and on the Samplitude/Sequoia forum - with your friends at Magix who could possibly have some influence or help out

Video Pro X

3 answers, most recent on 3/4/2024

RE: Program keeps crashing every few minutes - help!

@Emily-B Hi and welcome to the user to user forums. Is this project longer than your usual projects? I ask because the amount of ram usage being reported is just going over the amount of physical ram you have and means some of what would normally

Movie Studio

6 answers, most recent on 3/22/2024

RE: Video Playback no longer working Movie Edit Pro Premium

@paul-p2106 Hi Good news. If it happens again, as a first option try Edit, Empty undo and cache memory to clear the caches. This normally occurs when you close the program down, however if it crashes the cache may persist, until Windows is

Music Maker

2 answers, most recent on 11/17/2022

RE: [Solved] Activated code online, still can't use offline. 2023 premium

@Carama-Pierre Hi, You need to log in, then exit cleanly from Music Maker before going off-line. If the last time crashed out, it won't work. If it crashes when you are off-line, you likely won't be able to log back in. John CB Thanks for the

Photostory

2 answers, most recent on 12/18/2023

Photostory constant crashing when opening an existing or new project

Can anyone help with the problem of constant crashing and freeze when trying to open or load a project In Photostory? (Please see the error image below). I have tried re-loading the files and re-installing. I have a PC running Windows 11. The

SOUND FORGE

29 answers, most recent on 9/16/2025

SF 11 refuses to start, even full re install

After years of using the same original install, Sound Forge 11 suddenly started crashing on launch. I contacted support, and the only suggestion I received was to fully uninstall and reinstall the software. I followed those instructions, but after a

Movie Studio

3 answers, most recent on 3/31/2024

RE: error during export

@PeterB-Andersen Hi We need more information: Computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full. I would suggest you put this information

Video Pro X

22 answers, most recent on 6/1/2024

RE: My Video Pro X keeps crashing

Very interesting. Thank so much for your comments and awesome suggestions. We are leaving for awhile (hours). I will respond later today. Gee, I wonder why it crashed during exporting. In all these years that was the first time. I do believe my

Movie Studio

21 answers, most recent on 6/17/2026

RE: Formatting Drive

Greetings, I've formatted the "new" drive the NTFS and 64K and for the past couple of days I've been playing as is my wont. I revisited a couple of projects from the end of last year/beginning of this year, One was "tricky" to do because the video

Movie Studio

8 answers, most recent on 11/1/2023

MAGIX Movie Studio 2024 Suite is crashing just after starting

Can some one help me why the program is crashing after starting.The earlier 2023 version used to run fine The hardware details are given in the screen shot below

Music Maker

22 answers, most recent on 3/20/2025

RE: [Solved] New Install; Music Maker 2024 - Laggy and Crashes

@johnebaker, @gjonny I reached out to Magix Support and we were able to satisfactily implement a workaround until the development team implements a permanent solution. Based on the feedback I recieved from Support, I realised that this issue has

Music Maker

12 answers, most recent on 6/25/2024

RE: MM 2025 Upgrade, 20 free Soundpools

I have just download and installed 2025 Premium on a Dell XPS 12th Gen Intel(R) Core(TM) ¡7-1250U 1.10 GHz16.0 GB (15.6 GB usable) 64-bit operating system, x64-based processor. VERY disappointed with the performance at least 25% slower than the 2024

Music Maker

12 answers, most recent on 11/29/2024

RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"

@The_Banando I would guess it's a crash because of the graphics acceleration. If resetting the program settings don't help I recommend you check your Windows system. To do this, open cmd.exe as administrator (it's best to enter cmd in the Windows

Video Pro X

4 answers, most recent on 5/23/2024

RE: Purchased Magix Store audio (ogg) files not found

@now37 Hi, Sorry for not answering earlier. I have no idea about the crashing problem. Maybe open a separate thread. As for Producer Planet, log in here, same account as Magix as it is Magix. Go to My Products and all songs that you have purchased

Samplitude

3 answers, most recent on 10/8/2025

New update is available for Samplitude Pro X8 and Music Studio X8

Happy new year to everyone! We start this year with small bugfix patch for Pro X8 nad Music Studio (see below). More good things to come this year, stay tuned A new update is available for Samplitude Pro X8 and Pro X8 Suite, which can be installed

Movie Studio

7 answers, most recent on 11/15/2023

RE: New purchase is crashing

Also, I can't send the crash log because "There may not be a connection to the internet". Which there is, obviously...

Samplitude

13 answers, most recent on 3/8/2024

RE: Samplitude Pro X Suites: Reinstallations Issues?

@gregory-battaglia That's the Samplitude download manager. This tool downloads the main installer. Other users and also I myself encountered the problem that older Magix installers simply crash. That's why you can simply download the ISO file from

ACID

No answers, created on 2/17/2025

File Not Found / Unsupported Format

When my project was saving, it’s started not responding and crashed the app down. When I tried to re-open the file I kept getting an error message saying “File Not Found”. Just to try to at least get the tracks that were used in the file, I opened

ACID

7 answers, most recent on 6/29/2024

RE: ACID Music Studio 10.0.108 32 bit vs. ACID Music Studio 11 - opinions?

Thanks SP. "Buggy" is something I don't need :-)I don't use any outboard/3rd party VST's, only the EFX that come in the program. I was interested in getting a 64bit version (via AMS 11), but not at the expense of crashes. Just for reference, do you