• ACID

  6 answers, most recent on 11/25/2023

  installation error for acid pro 11
  Hi I have downloaded the acidpro11_dlm_jd9emv file but when I click to install it comes up with an error message on my windows laptop. The message comes form the Magix Installer manager and asks to abort/retry/ignore. I have tried all options but
• ACID

  16 answers, most recent on 12/5/2023

  RE: Missing sound bank for ACID music studio 10.0.
  Hi Jeff, yes I downloaded the program from my Magix account yesterday and have never used it anywhere other than this laptop. Yes, I noticed what is written there, it is quite foolproof and therefore I meet - I think - all the prerequisites for the
• Movie Studio

  62 answers, most recent on 5/4/2024

  RE: System hardware not being utilized
  @Reyfox Hi The RX 6700 charts definitely show the video hardware module is being used. What is export time for the Magix demo project, I know it is a low resolution project 🙁, using the MP4 FullHD 1920x1080 25 fps preset with no changes to any of
• Music Maker

  4 answers, most recent on 11/18/2023

  RE: Disable loading screen chrome
  @Steven-Doig Hi Assuming you do not have hundreds of VST's, and/or you are working from an external USB drive, the scan will be slower if you do, check that the Windows 11 Settings, Text Cursor setting is turned off. There is no way to disable the
• Movie Studio

  7 answers, most recent on 8/13/2022

  [Solved] Worked before and now starts then closes
  Movie Edit Pro Premium (2022). Program was working and now it starts and when I select any file it closes. I've been trying to reinstall it but it reaches a certain point and then wants to restart the install process. I've uninstalled the installer
• Movie Studio

  One answer, on 6/3/2023

  [Closed] MAGIX Movie Studio 2023 Suite
  I was using an older version of Sony Movie Studio and just upgraded to a new laptop. The laptop is a gaming laptop and is windows 11. I downloaded the product and ran the install. The install crashes and only gives the options to abort, ignore or
• Photo & Graphic Designer

  One answer, on 1/14/2024

  RE: Hvilke externe program til billedbehandling i Photostory kun Paint ?
  @knud-nielsen HI Photostory 2023 comes with Xara Photo Designer which should be set as the default image editor in the program settings, Paths tab. Paint cannot be used as it is a 'Windows app' and appears to be protected from access by other
• Music Maker

  22 answers, most recent on 3/20/2025

  RE: New Install; Music Maker 2024 - Laggy and Crashes
  @johnebaker  @Can-Dive>>@Can-Dive is using a laptop.Ah, yes.  <slaps forehead>  Thanks for the info.  I didn't realize there were systems made with dual graphics units.  How can you tell I'm not much of a gamer?  :-)   But it still
• Movie Studio

  15 answers, most recent on 6/30/2024

  RE: Movie Studio auto save causes whatever I am dragging to STICK, EVEN WH
  @Bill-the-repair-guy Hi . . . . down range 5 or 10 minutes. . . . . Are you saying the program freezes for 5 -10 miutes when the auto save kicks in? If so this is abnormal, the Autosave should take a few seconds at most. This is on my
• Photostory

  9 answers, most recent on 12/29/2023

  RE: Travel Maps version 5.0.0.500 crashes
  @andrew-foxon Hi I have tried several images jpg and png with TM 5.0.0.500 and have no issue, I am on Windows 11. . . . . The PC is the same, the version of Windows is the same and the graphics card is the same. . . . What are the PC and laptop
• ACID

  2 answers, most recent on 7/29/2022

  [Solved] ACID won't install: sfppack1_x64.dll failed to register
  Hello. I am running ACID 10 ( licensed copy) on Windows 10. It worked fine until today when I installed a VST plug in (Lore, from puremagnetik.com) and then wouldn't load. I re-installed Acid 10 and half way through the install, received the error
• Movie Studio

  One answer, on 7/15/2024

  RE: Installation
  @Dom-DiGioia Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please
• Photostory

  One answer, on 7/14/2024

  RE: download problems
  @Al-Schulzetenberg Hi Please not e this is a public forum, not Magix Support. Never post serial numbers, order numbers, Support tickets or other personal details in the forum. . . . . Photostory on my MacBook Air Laptop . . . . Did you check the
• Movie Studio

  One answer, on 10/2/2025

  RE: no puedo visionar los ficheros .MOV en el Magix de luxe 2018
  @VICENTE-AHISGAVALDA Google translate:- Hola Necesitamos más información para diagnosticar el/los problema(s): Las especificaciones de tu sistema informático, incluyendo la versión de Windows y la versión del programa. Consulta este tema para saber
• Movie Studio

  5 answers, most recent on 7/3/2025

  RE: 2nd try AI Media Management in Video Deluxe
  @Lew-G Hi . . . . I activated the codec so I had a pretty good idea it wasn't going to be...blazingly fast . . . . Assuming the following: The codec referred to is for HEVC/h.265 support  The iGPU and RTX drivers are up to date.  The Intel iGPU is
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  @Ronald-King Hi . . . . "Error while downloading covers from the Store. Please check if an internet connection is available" . . . It just comes back over and over, making the app unusable . . . . This would suggest: The Antivirus (AV) program is
• SOUND FORGE

  4 answers, most recent on 11/29/2023

  RE: Sound Forge 17
  One (perpetual) license can activate Sound Forge on two (2) PCs simultaneously.. For instance., your Desktop and your Laptop PCsIt is possible to de-activate one of the activations and reactivate on a alternate PC, The '365' subscription version of
• Music Maker

  7 answers, most recent on 2/5/2024

  Audio Recording Error
  I have my Blue Yeti mic plugged into my laptop, it's working fine, but when I try to record audio in Music Maker I get this pop-up: The files: C:\Users\User\Documents\MAGIX\MUSIC MAKER\My Record\New - 0001.WAV Can not be created ! Please check to
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  Dear friends, Thanks for further comments. I have just tried to post at the Vegas Pro forum. Reyfox. My settings when I tried to export. I hardly remember. The result was an .m2v file with 30 Mbps. CubeAce. Vegas having more possibilities to confuse
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Jude-Harrison-Smith Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required,
• SOUND FORGE

  One answer, on 10/6/2023

  Can't download code 10661
  Hi, please may i have advice on how to download sound forge pro 17? When I go to open it code 10661 comes up and won't open the package. I have a Mac PowerBook laptop. Any suggestions or help, very much appreciated. Thanks Cat  
• ACID

  6 answers, most recent on 11/25/2023

  RE: installation error for acid pro 11
  HiI have have downloaded the acid pro 11 file... acidpro11_dlm_jd9emv to my windows 10 laptop.When i click to install it comes up with an Magix manager error message.... abort/retry/ignore.See picture attached.Other programs have installed from
• Movie Edit Now

  8 answers, most recent on 3/25/2025

  RE: Getting Firewire to work on an old laptop fitted with a FireWire socke
  @AnnTH To be brutally frank, I suggest you use WinDV or Scenalyzer to transfer your DV files from your camcorder to your laptop, then move them to your friend's new PC. While Magix can/could transfer DV, it will bring a tape in in one big file,
• Music Maker

  41 answers, most recent on 11/17/2024

  RE: Program reacts very very slow
  @johnebaker  @Can-DiveI think I could have been more explanatory with my comments. I focused on the Text Cursor for my testing since @SP. has commented on the Accessibility features seeming to be a common thread for many users' problems. I did my