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Thank you everyone for your help. I really appreciate it your efforts to assist. It turns out it was user error. My fingers thought they had "memorized the steps" for freezing a track but I advertently started using CRTL+ALT+F instead (which only

SOUND FORGE

2 answers, most recent on 1/3/2024

[Solved] SoundForge 17 PRO | Stopped Working.

HI, clean reinstall didnt work at all!i just get stopped working everytime SF17 runz. Restart, Remove previously installed version (lost every preset and setups again)Redownload and reinstall SF17 ProHas Stopped Working!I cant get my job done! thats

Music Maker

22 answers, most recent on 3/20/2025

[Solved] New Install; Music Maker 2024 - Laggy and Crashes

Over the last 2 days, I've been trying to install Music Maker 2024 (32.1.0.13) on my new laptop. For some reason it has been an arduous process. Downloading sound pools was slow and installing instruments led to crashes. I even started over and

Samplitude

One answer, on 10/8/2024

RE: [Solved] vst from music maker

@Tomasz-Szwej Are you using the same customer account for Music Maker and Samplitude? Are the Vita instruments acquired from the Music Maker in-app-store? Are you using a new version of Samplitude? Then it should be possible to load the instruments

ACID

2 answers, most recent on 12/29/2023

RE: [Solved] Can't sync external devices in Acid Pro 11 no midi time code/clock?

Thank you SP! I had tried most of that but got confused on Sync in preferences VS the actual Time Code options under Options. The trick is a two step process: 1. You must go to Preferences and the SYNC tab FIRST and select the proper Midi device to

Movie Studio

24 answers, most recent on 9/3/2024

RE: [Solved] Xara 3D Maker 7

@allaa-Azawi Hi, Copy this link: http://dl04.magix.net/2011/xara3dmaker7/Xara_3D_Maker_7_en-GB_180824_11-25.exe Paste this link into e.g. Google and click returnSee the rest of the video Good luck,Rob

Music Maker

4 answers, most recent on 3/12/2024

[Solved] Can I change the BPM during a song without affecting the whole song?

The title asks the question. I am creating a song that starts out at 95 BPM and I want to increase the beat after about 50 bars without changing the whole song. Is this possible? I really hate the idea of changing the tempo for each individual loop,

Movie Studio

10 answers, most recent on 12/2/2023

RE: [Solved] Magix Video deluxe plus 2021 keeps crashing as it fills up my RAM

SOLUTION: Go to settings and Change video mode to Alterante mode 2 (Video Mixing Renderer 9). With that MVD does not overload the RAM and crash all the time. Also turn of hardware acceleration for exporting.

SOUND FORGE

4 answers, most recent on 7/8/2024

[Solved] SF18 crashes when loading a file.

I just upgraded from SF14 pro to 18 pro. 14 was crashing every time I loaded a wav or MP3 file. I figured an upgrade to 18 would probably fix the issue but it does the same thing. I bought a new computer recently with Windows 11 and down loaded

Video Pro X

4 answers, most recent on 5/20/2025

[Solved] Reset Media Pool Import Display to Default Settings

VPX 16. Newbie question... I clicked on the Tree View icon in the Import tab and navigated to the highest level in the Tree, which is 'Workspace", which displays all the Drive letters available to view under it. How to I return to the default view

Music Maker

2 answers, most recent on 1/4/2024

RE: [Solved] Poor audio playback

@Howard-Knoles In Music Maker navigate to File > Settings > Program Settings > Audio/MIDI and select an ASIO driver, for example Music Maker ASIO or the ASIO driver of your USB audio interface, in case that is the USB audio output device

Music Maker

8 answers, most recent on 4/27/2024

RE: [Solved] Doesn't record what is played

@EchoVanderBlack Ok, then simply right click on the control you want to change, select MIDI learn and wiggle a knob or fader on your keyboard. That's it. Then you should be able to record the changes made with your keyboard.

SOUND FORGE

2 answers, most recent on 6/16/2024

[Solved] Unable to log in since changing my email address

Hi there, I am subscribed into Vegas 365. I recently changed my email address and now I am unable to access Sound Forge 17. I can access Vegas. I get a message saying the email address is already taken. Help!

Movie Studio

7 answers, most recent on 4/20/2024

[Solved] Saved video plays at half speed, sound is normal speed

When I export a video and play it, the video plays back at half speed while the audio plays at regular speed. I just purchased this software today, and outside of looking through all the settings to see if I could find a reason for this, I have not

Movie Studio

12 answers, most recent on 3/26/2024

[Solved] Is there a way to download any bug fixes for Movie Studio 2023?

In the past few weeks I've been having issues with Movie Studio 2023 crashing or at least locking up and or giving me generic error messages especially (but not exclusively) when rendering a project. I was wondering if like many programs/apps there

SOUND FORGE

8 answers, most recent on 4/25/2024

RE: [Solved] Sound Forge VST Plugins

@alexavil First off all, the older Sound Forge versions (before version 16) have an older VST integration and in my experience these versions run with less problems than version 16 or 17. Next, on archive.org you can find a backup of the ERA plugin

Audio Cleaning Lab

5 answers, most recent on 6/12/2024

[Solved] Pausing recordings and closing files

I have been trying to figure out how to pause recordings after finishing a song or side of an LP without success. Stopping the process creates two or more separate files as opposed to continuing to record. Also, how can you close a single file after

Other products

One answer, on 11/6/2023

RE: [Solved] Non-commercial, Commercial (Royalty Free) download limit reached

@Aidan-Campbell Please contact customer support at infoservice@magix.net and ask them to reset the download counter. And don't use download managers if they start the download several times.

Movie Studio

5 answers, most recent on 10/18/2023

RE: [Solved] Plantage constant

@L.E Hi. We don't see many queries about Quadro cards in general but looking at the card specs and drivers I don't see any reason why it shouldn't be working. I do see there is a choice of two drivers. Are you on the latest released driver and which

Photostory

9 answers, most recent on 12/29/2023

[Solved] Travel Maps version 5.0.0.500 crashes

I've raised the following issue with Technical Support but am posting here in case anyone else is experiencing the same problem. Yesterday I opened Travel Maps to start a new animated map and was prompted to download the latest update (to version

Photostory

9 answers, most recent on 12/29/2023

RE: [Solved] Travel Maps version 5.0.0.500 crashes

Hi there Red face on my part. I belatedly thought to try importing a different JPEG and PNG into the new version of Travel Maps and it loads and works without issue. So the problem seems to be with the JPEG/PNG file I was using. I didn't think to

Movie Studio

5 answers, most recent on 9/28/2024

RE: [Solved] MEP keeps crashing

@kate-m Hi Kate, KERNELBASE.dll is a Windows core file, so this seems to be a problem caused by your OS rather than MEP. If you read this Microsoft forum thread you will see it includes a suggested procedure to try and resolve the

Music Maker

2 answers, most recent on 2/19/2024

[Solved] Royality free or not ?

Hello, I just acquire the Magix Music Maker 2024 and i have a question about those 6 soundpool you have from the Free version, I dont saw them in https://producerplanet.com/ in my product and in the store its like i dont own them, so witch licence i

Music Maker

22 answers, most recent on 3/20/2025

RE: [Solved] New Install; Music Maker 2024 - Laggy and Crashes

@johnebaker, @gjonny I reached out to Magix Support and we were able to satisfactily implement a workaround until the development team implements a permanent solution. Based on the feedback I recieved from Support, I realised that this issue has