• Movie Studio

  6 answers, most recent on 8/31/2022

  RE: [Solved] Movie Magix freezes
  @Michel-Labbe Hi and welcome to the forum. There several things that will cause a freeze when importing video and un-installing re-installing will not fix them.: The video encoding and/or the audio coding format may not be supported.Download and
• Movie Studio

  5 answers, most recent on 4/14/2025

  RE: PROBLEME EXPORTATION
  @Christophe-Demurger Hello Which export preset and option are you using, and have you changed any of the preset settings? Has the disc drive, you are exporting to, enough free space Were there any changes to the computer before the export stopped
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  @SP., @SteveMTNO Hi . . . . Snappy Driver Installer will then only download the relevant packages. This can take a while because they are distributed via file sharing . . . . This sets alarm bells ringing with me. Downloading drivers files from
• Music Maker

  13 answers, most recent on 2/17/2024

  RE: VSTs never work anymore
  @Derek-Davidson Hi . . . . I Think hes talking abt vst effects, not instruments. . . . @Thistof mentions Vita Concert Guitar. . . . . 'I installed magix acid pro 8' . . . . Are you running both Acid and Music Maker at the same time? Are you having
• Movie Studio

  9 answers, most recent on 12/12/2023

  RE: Cannot render video MP4 but sound ok
  @gaunt Hi. Unfortunately I agree with @Former user. If your motherboard only officially supports PCIe Gen 2 graphics cards then the system is too old and cannot run above direct X 10 computations. Although you could put a gen 3 nvidia card in a Gen
• SOUND FORGE

  7 answers, most recent on 12/11/2023

  RE: RX Plugins Crash Sound Forge
  @Duane-Brosky It looks like atio6axx.dll is part of the AMD drivers. Make sure your graphics card drivers are up to date. Install the newest drivers directly from AMD and not automatically from Microsoft. The automatically installed drivers might be
• Music Maker

  2 answers, most recent on 8/4/2023

  RE: Can not buy samples
  @Tyrone-Anderson The credit cards needs to support certain security features: If your credit card (e.g., Mastercard, Visa, American Express, etc.) is declined during the payment process in our Online Shop or for our online services (e.g. MAGIX
• Movie Studio

  25 answers, most recent on 10/22/2023

  RE: Movie Studio 2023 freezing with 4K input
  @Stephen-Fearnley Your MSI motherboard specs, manuals etc can be found here. Novatech should have supplied the relevant paper manuals etc. Did Novatech supply your computer with the nvidia 1650 or did you add it yourself? I ask because if you added
• Video Pro X

  6 answers, most recent on 1/25/2024

  RE: Video Pro X Ultimate released with a long list of plugins
  @browj2 Hi John. Visited the site this morning and the MMS Ultimate offer is still there but for not for VPX. There is no upgrade offer, only a new purchase price. That was short lived. The Boris Green Screen is useful to those that do not have an
• Rescue Your Videotapes!

  17 answers, most recent on 3/31/2024

  RE: Can't get it to work on 2 different laptops
  @CubeAce Hi Ray . . . . But selecting that driver gave me the same result you are having. IE, no result and a warning . . . . If I want to connect to the sound card Line in- my USB dongle requires this, I use the Line in (Realtek(R) Audio option
• Movie Studio

  11 answers, most recent on 3/11/2024

  RE: Magix deliberately slowing-down older versions of MEP?!?
  @Apollo89x Hi . . . . Magix deliberately slowing-down older versions of MEP . . . . They are not, however your laptop maybe the issue, so we need more information to help diagnose the issue you are having: The specification of your computer system
• Video Pro X

  11 answers, most recent on 1/10/2024

  RE: New GPU for Video Pro X 15
  Thanks Ray, Interesting to see that the GPU card can expand on the MB ram, I wasn't aware of that. This confirms that looking for a 16Gb GPU card isn't a bad idea. I also thought that 32 Gb on the MB could be quickly a limiting factor and I
• Movie Studio

  34 answers, most recent on 11/26/2025

  RE: MP4 audio going out of sync
  @johnebaker @ron-griswold Hi John, Ronald. Sorry I missed that information of intel i9-9900k , motherboard gigabyte z390-e , hard drive 500 gig m.2 , video card MSI 1660 super . 32 gigs of ram . Please also put that in your signature. It's where we
• Movie Studio

  62 answers, most recent on 5/4/2024

  RE: System hardware not being utilized
  @AAProds Hi Al. If you have access to Resizable BAR you should enable it. It allows more date via the PCIe lanes to be directly connected between the GPUs and the CPU. To quote Resizable BAR (Base Address Register) is a PCIe capability. This is a
• Movie Studio

  5 answers, most recent on 6/4/2024

  RE: What software is recommended for Suite 2024
  @Jennifer-Barnes Hi. Your system is relying in an internal GPU within the main Intel processor. These work but are slow at some computations. For that we would recommend a separate graphics card and if speed is important then the higher the
• Movie Studio

  16 answers, most recent on 1/31/2025

  RE: New Blue Essentials GPU Support aktivieren (Magix Video Suite 2025)
  @Willig @Gid Hi. I have just tried using this plugin as well. The export is taking approximately 30 seconds per frame to render to a 4K MP4 video on my machine. Playback is anything but smooth. I have send a support request for information to New
• Movie Studio

  38 answers, most recent on 11/20/2023

  RE: movie studio 2023 suite - 4k video edits
  John EB   thanks for spotting that i was unaware of this i scanned another film and its 1280 x 720   heres the spec of the holystone 720e drone   Camera Operating Frequency5.7~5.8Ghz Lens Angle:FOV 130° Adjustable Range:-90°~0° Resolution in TF
• Movie Studio

  28 answers, most recent on 1/20/2024

  Upgrading my Computer (again!)
  Greetings, I've found a similar query to this on the VPX site but there has only been one answer there - thanks for the info Ray. I've asked my son (who built my current system) to look at upgrading my computer with a third but larger SSD and a
• Movie Studio

  5 answers, most recent on 8/20/2022

  [Solved] serial number
  hey there, I bought a physical copy of the movie studio platinum and I've been trying to register it but I can't find the serial number that it's asking for, I've tried every number I can find on the box, I've tried the key card that came in
• Movie Studio

  30 answers, most recent on 7/4/2024

  RE: My video is freezing when I try to export it. (MP4)
  @Tony-Rapisarda Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and
• ACID

  8 answers, most recent on 9/22/2024

  No Sound
  I downloaded the demo of Acid Pro 11 and installed it. However, I get no audio output at all. I have tried all the settings under Options> Preferences and nothing. I have Sound Forge Pro installed along with Magix Audio and Music Lab, along with
• Movie Studio

  21 answers, most recent on 9/28/2023

  RE: Hardware Encoding for MPEG-4 Export Stopped Working
  @johnebaker Hi John. I don't pretend to even know anything about GPU architecture but notice all three of us are on different generation graphics cards. Is it possible that a given driver may behave slightly differently on different generation
• Movie Studio

  3 answers, most recent on 3/14/2025

  RE: continually flashes between timeline and storyboard mode
  @Brice-Mandaville Hi The issue is very odd and something we have not come across before in the forum. I think you may need a Support ticket raising, however the weekend is coming up so you may not get a response until Monday/Tuesday at the
• Movie Studio

  6 answers, most recent on 3/22/2024

  RE: Video Playback no longer working Movie Edit Pro Premium
  @paul-p2106 Hi . . . . a frozen frame . . . . Assuming you mean in the Preview monitor, try the following: In the folder containing the source video delete the files which have the file extension .H0 and .HDP. - these are support files created on