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There is no program called Acid 11. There is a program called Acid Music Studio 11 which is a cut down version of some version of Acid. I imagine if the saved file includes stuff that is only available in Acid 10 you'll get errors. Yjere's a good

Movie Studio

8 answers, most recent on 7/15/2021

RE: [Solved] Movie Edit Pro Premium crashes upon starting

@Michael-Yessik Hi . . . . I have since uninstalled the FXHome, uninstalled the Movie Edit... program . . . . Unless you clean up all the files left behind which are created on first run, then this would not achieve anything as the uninstaller knows

Movie Studio

3 answers, most recent on 7/6/2021

RE: [Solved] update fiasco. now program wont load

I opened up a tech support ticket and they were able to steer me correct: Thank you for your message. This particular error message during the installation process is caused by the "controlled folder access" feature in Windows Defender. By default,

Movie Studio

3 answers, most recent on 7/6/2021

[Solved] update fiasco. now program wont load

I have Movie Edit Pro Premium (had). I was forced to do an update for it, at the very end of it installing I got an error and then the program effectively uninstalled the entire thing! I tried to erase all files, folders, etc for the program to try

ACID

14 answers, most recent on 7/16/2021

[Solved] Questioning if Acid Pro is really a 64bit host

If you've been a long time Acid Pro user, you are well aware of how long it took before Acid finally made the jump from 32bit to a 64bit host. However, the more and more I use it, the more I'm questioning if it is really a 64bit host or if it's more

Music Maker

2 answers, most recent on 6/23/2021

[Solved] premium version has reverted back to free version!

Music maker crashed on me, (it does this fairly often when working with some of the vst plugins) but when restarting the program and then the PC, songmaker has disappeared off the bottom. Tried to reactivate the product, but there was an error with

Web Designer

2 answers, most recent on 6/7/2021

[Solved] Your Update Service has expired, so you cannot activate this version

Hi.My Update Service has expired yes, but I was still using the program, without the updates. No I updated my pc and cannot open the program. I deactivated the pc I had at my account in Magix Center, but I cannot register the new one. I don't want

Movie Studio

10 answers, most recent on 6/2/2021

RE: [Solved] Migrate to new computer

@Gary-Wintergerst Hi . . . . The S/N listed on my account is the same as what I have in my records but I still get error -14. . . . . However the message indicates that either the program you have installed and are trying to activate is not the

SOUND FORGE

4 answers, most recent on 5/21/2021

[Solved] All I did was reallocate space to my C drive & NOW - Soundforge 12.

I have a project open -- and when I try to save it in SoundForge 12 PRO (which I have registered and have a license to), the program shows the following message: "An error occurred while creating the media file. There is no license to use this

ACID

19 answers, most recent on 6/4/2021

[Solved] Tons of issues since the 10.0.5 update .here's the latest PLEASE HELP

Problem Description Application Name: ACID Pro 10.0 Application Version: Version 10.0.5 (Build 37) Problem: Unmanaged Exception (0xc0000005) Fault Module: C:\Program Files\ACID\ACID Pro 10.0\sfvstwrap.dll Fault

SOUND FORGE

25 answers, most recent on 4/25/2021

RE: [Solved] Quote: "An error occurred while creating the media file"

My issue has been SOLVED. Here's a SUMMARY. First off, my thanks to Magix staff member for the solutions he provided. This is what he wrote: INTRO This issue is a rare one, but it did happen occasionally, as it was an issue caused by a leftover bit

Samplitude

6 answers, most recent on 4/22/2021

[Solved] Recording in Samplitude prox4

Hi, I've recently bought this program and I have a problem: I can't record myself on this program. I see that this app reading mymicrophone but when I push the red buttom it gaves me: error. I'm attaching a picture here

SOUND FORGE

25 answers, most recent on 4/25/2021

[Solved] Quote: "An error occurred while creating the media file"

I have a project open -- and when I try to save it as a simple 16-bit 48Khz WAV-file in SoundForge 12 PRO (which I have registered and have a license to), the program will complain with the following message:"An error occurred while creating the

Photostory

6 answers, most recent on 4/16/2021

RE: [Solved] Purchased the latest upgrade Yesterday

@alan-johnVogel Thank you for the additional information. It is clear that you have paid for the Update Service and should, therefore, be able to update to the latest version. When the update fails do you see any error message? If so, can you tell

Video Pro X

2 answers, most recent on 4/10/2021

[Solved] mchammer_x64.dll

Getting this error on my Vegas Pro 365 subscription installation: ERROR -2147163964 occurred during installation Module C:\PROGRAM FILES (X86)\vegas\Shared Plug-Ins Audio_x64\mchammer_x64.dll failed to register . HRESULT - 2147024704 Anybody

Video Pro X

One answer, on 4/8/2021

[Solved] Installation error "Could not access network location [WIX_DIR_COM....

I had a problem updating Video Pro X. It just wouldn't allow the update to finish. It kept hanging saying it's waiting for the program to close... So I uninstalled it. Now it gives an error message "Could not access network location

Movie Studio

7 answers, most recent on 3/30/2021

[Solved] Premium 2019 - A Serious Program Error Occurred

I have just reinstalled Movie Edit Pro Premium 18.0.1.213 I place a video in the timeline, then try to apply an Effect/Template or Audio, every time the following error occurs and I am unable to proceed further, have tried reinstalling, changing

Movie Studio

4 answers, most recent on 3/22/2021

[Solved] Glitchy plugins out of the box

So I just upgraded from Studio Platinum 13 to Platinum 17 (Build 204) purchased online. First effect I try to use - Ignite Gunfire - asks me to "Register and Activate" using the email to which my software is registered, the one I successfully logged

Music Maker

11 answers, most recent on 9/2/2022

RE: [Solved] Installation Error Code 1638 Another Version Already Installed

I finally solved this problem. So for future customers with this issue. I found the error file created that gets sent to support. Opened it with Notepad and found the Main Product Code, which in my case looked like this: MainProductCode =

Music Maker

11 answers, most recent on 9/2/2022

[Solved] Installation Error Code 1638 Another Version Already Installed

I initially installed Music Maker Plus with no difficulty. I upgraded to Music Maker Premium and tried to install it over the original. For some reason it said that the versions were the same, they are not. The file sizes are different. I

Movie Studio

3 answers, most recent on 3/2/2021

[Solved] Movie Edit Pro Premium 21 Software update

I just applied the software update for Movie Edit Pro Premium 2021 and now NONE (Samplitude, Music Maker, Sound Forge Audio Cleaning Lab) of my Magix programs will open. I even tried restarting the computer. When I try to open Movie Edit Pro, the

SOUND FORGE

6 answers, most recent on 2/12/2021

[Solved] Sound Forge Pro 11.0 Build 299 Requires Elevated Priviledges

Currently on Windows 7 Pro SP1 64-Bit reinstalled 1/9/2021 due to hard drive crash. No updates from Microsoft because they deleted all of them on about 1/7/2021. Reinstalled this program 1/10/2021. I have used the program as of 2/8/2021 without any

Music Maker

2 answers, most recent on 2/7/2021

[Solved] VC RUNTIME 140.dll Error Code

I can't launch Music Maker Premium program because a VC RUNTIME 140.dll Error Code keeps coming up. I've already rebooted and uninstalled the program just to reinstall it and the same thing happened. What do I do?

Samplitude

5 answers, most recent on 12/5/2022

RE: [Solved] How do I get my money back?

@Fred-Godsmark Hi, So, you bought the package from Sweetwater, they didn't give you the activation codes for all products, and that is somehow the fault of Magix. Talk to Sweetwater if you want a refund - you gave them the money, not Magix. I