• Other products

  5 answers, most recent on 3/8/2017

  [Solved] Error when opening VSCL: cannot find the name Intel lCD OpenGL Driver
  This is a problem I see every time I attempt to open the SAL Video Sound Cleaning Lab supplied with VPX 365. I found a post http://Error when opening Magix: cannot find the name Intel lCD OpenGL Driver detailing the same problem, with an earlier (?)
• Movie Studio

  8 answers, most recent on 2/19/2017

  [Solved] Files not loading
  I'm not sure what happened but I have this weird issue that I was hoping someone can help me with. When playing a video file on the program, it played in a different tune and was out of sync, but the file itself when played on a player works just
• Audio Cleaning Lab

  5 answers, most recent on 4/24/2017

  [Solved] Error when opening Magix: cannot find the name Intel lCD OpenGL Driver
  Using 2016 Audio cleaning lab on Windows 10, when I open the program I get this message:Cannot find the name Intel lCD OpenGL Driver & it will not open. Not sure if this is a Magix error or Windows, have uninstalled Magix & downloaded again
• Movie Studio

  17 answers, most recent on 1/14/2017

  RE: [Solved] Movie Edit Pro 2015 displays annoying messages while inserting objects
  I'm sorry. I've been kind of rude to you and I was only stressed out by this problem, since I was supposed to release 2 videos on YouTube a few months ago, but this bug was preventing me from doing so. I'll be sure not to put this anger out on you
• Video Pro X

  One answer, on 1/15/2017

  [Solved] Problems reinstalling VPX8
  Hi Got myself in a bit of a mess after VPX started crashing on program start up with an error with the libmfxhw64.dll (which I believe is something to do with HEVC even though I was not using HEVC) after I did an earlier update. I previously rolled
• Photostory

  4 answers, most recent on 11/23/2023

  RE: Photostory on CD & DVD 6
  Not sure if you're still doing this John, but I'm needing help again. I have the Magix Photostory on CD & DVD 6 yet, it's such a user friendly one! When I start a new project, I click on the Photos button which brings up all my folders with
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho What is Gemini? Google Gemini? Depending on their training data, LLM are more or less "stochastic parrots". I don't think it can produce a solution to niche topics which were never discussed on the Internet. In my personal experience
• Movie Studio

  10 answers, most recent on 2/1/2024

  RE: Download Installation does not work
  @Serban-GHEORGHIU Hi . . . . I assume that using Twain on this scanners may also interfere . . . . Something appears to be preventing the Download Manager from starting, it is unlikely, though not impossible, that it is the TWAIN driver that is
• SOUND FORGE

  38 answers, most recent on 12/23/2023

  RE: Unable to save project in any format other than .SFAS
  @rraud I installed the program yesterday and used it "as is' without adding any other plug-ins or anything else. I was able to cut/copy/paste bits of an audio file that is originally an MP3 without issue. I have not tested with .WAV files since all
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  Hi John, I get the same error message if I double click on the file MusicEditor.exe in the program files folder. I've tried getting it to work with the antivirus turned off. No luck. I've provided info about my computer in My Signature in my
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  @Brian-Obvilion Hi Taking a step back and looking at the information of the GoPro images you are working with:- . . . jpeg format with a resolution of 5568X4176, yuvj 422p ... bt470bg colorspace.  Unless GoPro has 'customised' the image format, eg
• SOUND FORGE

  9 answers, most recent on 10/7/2023

  RE: SFP15 uninstall / reinstall failure
  OK, SP I tried that - no effect. I don't have a program icon on my home screen, it didn't install properly. rraud, I did the revo uninstall thing, downloaded the latest version from Magix, and when I try to install I get an error message saying my
• Video Pro X

  3 answers, most recent on 1/2/2024

  RE: did not download
  @wolves99 Hi Not a lot to go on - we need more information to help diagnose the issue(s) you are having: Which Magix or Vegas program are you upgrading from: Video Pro X Movie Edit Pro, Magix Movie Studio 18 or later version Photostory Vegas Pro or
• Music Maker

  9 answers, most recent on 8/1/2023

  RE: Not able to activate my product
  I am not seeing a problem with my email Removed by Moderator. So, I uninstalled the program and went to a link which now ask me to put in the serial #, once loaded an error came up, "shopmanager Cache DBerror. Driver NotAvialiable? Does that make a
• Samplitude

  24 answers, most recent on 12/23/2024

  RE: Extremely slow download speeds!
  Something similar is happening to me. The download speed was ok but the installing is extremely slow and it keeps telling me to click on "continue"...and full of errors. This is the exact same thing that's happening to me. It's really discouraging
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @Can-Dive Hi, First, VPX. The database table demonstration would be to show you how it works and why, not for Magix. The material that goes on a track has a track package id. There is a track table and a x-reference table of track number and track
• ACID

  6 answers, most recent on 10/9/2023

  RE: Problems running Acid Pro 11 on Windows 11 Pro on Parallels for Mac
    @Carl-Caulkett, I'm having this exact same problem with Acid Pro 10 on Windows 11 Pro running under Parallels for Mac on an Apple Mac M1. I've found that the problem is with the auto-preview function. If you turn that off the program won't crash,
• Video Pro X

  2 answers, most recent on 8/18/2023

  RE: [Closed] already register product
  @lee-sangho4740 Error code 14 usually means, that you installed the wrong product for which the serial number isn't valid. You can get the correct product from here: https://www.magix.com/int/support/my-service-center/product-downloads/ If the
• Movie Studio

  8 answers, most recent on 10/25/2023

  RE: Can not install Movie Studio. File corrupted and unreadable?
  @mpike Hi This is most likely your Antivirus/Firewall program blocking the Download Manager which actually downloads and runs the main program installer. Try disabling the Protected folder/Real time protection feature of the AV/Firewall. If that
• Music Maker

  One answer, on 8/1/2023

  RE: freezes once open up
  @phillip-lamb It could be that there is a hidden error message behind the splash screen you cannot see but need to close before the program can continue. Try pressing the left arrow key and then Enter on your keyboard or the right arrow key and then
• Audio Cleaning Lab

  3 answers, most recent on 8/23/2023

  RE: I DO NOT UNDERSTAND. WHAT IS A POST? ALL I WANT TO DO IS RUN THE SOF
  hi @dale-w...a post is a forum article, like the one you started here, that explains your issue and then other users of the program will help you find the solution. can you tell us what is happening when you try to run the software, and what kind of
• Movie Studio

  9 answers, most recent on 8/6/2025

  RE: The software will NOT complete loading and shuts down.
  @Daniel-Kosmatka Hi Daniel. Is this your machine? If so then it may be that the program needs to use a processor that has hyper-threading capabilities and the Intel Celeron N5095 does not support hyper-threading. To make sure I would contact Magix
• SOUND FORGE

  19 answers, most recent on 2/22/2024

  RE: Soundforge 17 Trial just won't launch. Windows 10.
  @Ludwig-Bouwer I suspect it crashes during the VST scan. Try moving the audio_plugin_scan_server and audio_plugin_scan_server_x64 executables in the Sound Forge program folder to a different location, for example create a new backup subfolder and
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  Here we go again- Cambodia project step1-put photos and clips together to create project. Saved frequently, as you suggested- easy. Played it and it locked up at most of the mp4 video clips and 1 MOV clip. So i moved the clips around and each played