• Movie Studio

  4 answers, most recent on 8/8/2022

  Program full of errors
  Program is full of errors and will not work on my computer. This is Movie Studio 2022 Platinum. Can't edit video. Clips will not stay as I move to make next clip. Pulled up the main folder and it showed red x's next to all of the sub folders. Can't
• Audio Cleaning Lab

  16 answers, most recent on 3/13/2025

  RE: Family History Cassette Tape Project - Tips to Begin?
  @Deborah-Wesley Hi, I'm doing pretty much the same thing but I also have 8mm, Super8 with sound film, VHS, and other video files to go along with digitized photos and cassettes. You are undertaking an enormous project so I suggest that you get the
• Samplitude

  One answer, on 2/16/2023

  Unable to uninstall Independence Pro
  Hi. I am unable to uninstall Independence Pro. I am on windows 7 64bit SP1. I get this error message when I try to uninstall the VST plugins from the control panel (the only place there seems to be an uninstaller for it). 32-bit and 64-bit
• Music Maker

  One answer, on 10/29/2022

  Music Maker not showing in products
  I have Magix Music maker but it is not showing in my products. I tried to register it on website but it states product is already registered. I tried to Activate it in the Magix program but entered the wrong email address and now that option says
• SOUND FORGE

  2 answers, most recent on 8/9/2023

  RE: Sound Forge Audio Studio 16 VST scan stuck
  Hi @Mac123, you should first try resetting SF. If you cannot open SF to use the File menu's 'Reset/Clear cache' command, hold down the 'Ctrl+Shift' keys, whilst launching SF, which will open the tool. Does SF show which plug-in it is looking for?
• Movie Studio

  5 answers, most recent on 12/29/2021

  [Solved] Creating Verticle Format Video Project (1080 x1920)
  Hey everyone. After searching the help posts and fiddling in the program to no avail, I'm hoping someone would point me in the right direction so that I can create a project template ratio that exports at a vertical format (1080x1920). I'd like to
• Other products

  One answer, on 6/10/2022

  [Closed] Error-14 issue
  vegas pro 16 Error-14 my program used to work I tried a reinstall
• Movie Studio

  2 answers, most recent on 5/24/2024

  RE: MAGIX Movie Studio 2024 suite problem with( x3D) static cannot be read
  @elvis-t5033 Hi This is a Windows issue, possibly a failed update, do the following: Check for any failed updates in Windows settings, Windows update, Update history for any failed update.  Check your system for malware - I use Malwarebytes, the
• Web Designer

  6 answers, most recent on 7/29/2022

  RE: Failed to read XAR file (Failed to handle record 11252 4331)
  Thanks John - I was able to open up the site using one of the backup however, after a few minutes of recreating what I lost ...... I received the following 3 error messages 1) Internal program error 2475.k.fi.al Shortly after that 2) Access
• SOUND FORGE

  One answer, on 6/26/2022

  unable to register or activate; get error -14
  Successfully installed and activated MVS Platinum 17 but the accompanying Sound Forge Audio Studio14 (x64) program and Magix PC Check and Tuning 2021 program will not register/activate; get error -14 despite email and serial number correct
• Photostory

  2 answers, most recent on 5/3/2023

  RE: how to re-register PhotoStory Deluxe
  @Paul-Austin4019 Hi You will see I have modified the title of this topic to remove the serial number. Please do not post serial numbers, order numbers, email address or othe confidential/personal nature in the forum. This is a public forum not Magix
• Rescue Your Videotapes!

  4 answers, most recent on 12/5/2022

  RE: i can not load up Rescue your Videotape
  @JOHN-POLLARD Welcome to the Magix user to user forums. First, these are public forums and confidential data, like serial numbers should never be posted here. Hence I have edited your post. Error 59 means your installation is corrupted and needs to
• Movie Studio

  One answer, on 12/4/2022

  Error code -24?
  Hello,I have just installed Movie Studio Platinum 2023. I installed the program from the DVD, and I am running the latest version of Windows 11. Upon trying to open one of my old Movie Studio 15 projects, I got a message that I had to download the
• SOUND FORGE

  9 answers, most recent on 1/13/2023

  RE: Sound Forge issues
  when I open a file it tells me there's an error, What software created the file? Are you opening the file from within SF or clicking the file itself. The file association may not be set right. Confirm or change the associations in "Options>
• Samplitude

  5 answers, most recent on 10/21/2023

  RE: Cannot install initial add-on software, i.e. vst files
  @SP. Thank you for helping. When I looked for Magix Content and Soundpools in my apps and features (WIN 11), I cannot find it. I only show Magix Samplitude and the Speed Burn apps. @browj2 When I've attempted to re-install the downloadable content,
• Movie Studio

  4 answers, most recent on 10/13/2022

  RE: "Failed to launch help"
  @emmers Jeff. Thanks for the prompt reply! I was ale to open the help screen by the method you proposed, but then I was also able to do this from within the program. Go figure! If it happens again I'll try and identify the conditions that generate
• Music Maker

  22 answers, most recent on 11/14/2022

  RE: Trying to log on to the Magix Store from within Magix Music Maker 23
  Magix Installation manager message:- An error occured during communication. Please check you internet connection .... and so on. Please check cables , modem etc.....etc There doesnt appear to be anything wrong with my internet connection. I can
• Movie Studio

  64 answers, most recent on 11/3/2022

  RE: Anyone uploading the 2023 Movie Studio ?
  @AAProds Hi Andy, Good one! @CubeAce @me_again Hi, For anyone who upgrades, could you please check that Magix has done the same corrections as for VPX indicated below? Fixed: Bugs with effects based on size/position/rotation, including: Title
• Video Pro X

  11 answers, most recent on 6/13/2023

  RE: Video Pro X 15 will not install
  @George-Monaghan Hi We need more information: Computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full. The amount of free space on the hard
• SOUND FORGE

  2 answers, most recent on 4/25/2022

  [Solved] PROBLEMS WITH AUDIO STUDIO 15
  ENGLISH: Hi,I'm a Sound Forge Audio Studio 15 user and I've been having issues since the last software update.Every time I open the program, an update screen opens and when I click on "Start Installation" the window simply disappears without any
• Audio Cleaning Lab

  11 answers, most recent on 11/29/2022

  RE: Will not launch - stuck on splash screen.
  @John - good idea. I checked, but no errors today when attempting to run (still hanging). I did have this failure yesterday - "DescriptionThe program MxUpdater_rel_u_dynCRT_x64_vc16.exe version 3.3.0.0 stopped interacting with Windows and was
• Samplitude

  24 answers, most recent on 12/23/2024

  RE: Extremely slow download speeds!
  Something similar is happening to me. The download speed was ok but the installing is extremely slow and it keeps telling me to click on "continue"...and full of errors. This is the exact same thing that's happening to me. It's really discouraging
• Movie Studio

  3 answers, most recent on 7/14/2024

  Movie Studio Platinum Upgrade from Using Movie Studio Platinum 14
  Hello,I had gotten an email about upgrading to the new 2025 edition of Movie Studio Platinum. And I had been using the Vegas Movie Studio 14 which I got in like 2017 or 2018. I am a little overwhelmed by how this is laid out. I have even tried to
• Movie Studio

  4 answers, most recent on 12/20/2024

  RE: Humble Bundle for MMS 2024 Suite Perpetual.
  @CubeAce Hi, that seems like dam good offer.. Vegas Edit Pro 21 was the first version that had some major changes, it became very stable, VP18, 19 & 20 crashed for me on a regular basis, multiple times daily. I can honestly say since VP21 build