• Video Pro X

  3 answers, most recent on 12/4/2024

  RE: Download issue - keep getting same error
  @Manuel_mad Hi Manuel, I am pleased to hear that your problem has been solved with my proposed solution. I know that Magix Germany advises to ignore the error message. For some users the installation procedure continues and for others it does not. I
• Movie Studio

  One answer, on 3/12/2024

  RE: Can't use my product?
  @Selahaddin-Koyuncu Hi We need more information: The full name and version of the product.  Was the product installed and working and has now stopped or you cannot install it? If it was working what changed on the computer between working and not
• Music Maker

  3 answers, most recent on 5/26/2025

  RE: trying to activate MMM Premium edition
  @cresswell Exactly which version of MMM Premium do you have? Please explain what you mean by your older serial number but don't post it here. What error message do you see (please give the full, exact wording or a screen shot of it)? How many times
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi . . . . I still get strange errors . . . MP4 H264 AAC says "QuickTime is not installed. . . . . Can you post a MediaInfo analysis of the file causing this error message. . . . . These are all keeping the same resolution (340*240),
• SOUND FORGE

  11 answers, most recent on 5/26/2025

  RE: Volume automation - Sound Forge 18 Pro
  @Paul-Fegan Excellent! Yeah, SF18 seems to be somewhat sensitive. I also got an error message pop-up after changing EffectOptions.DialogFirst back to EffectOptions.EffectOnly and running the script the first time. The only problem is, if you want to
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  @gimigitara Maybe your Windows is missing some runtimes or it's damaged. You can try the following to repair it: open cmd.exe as administrator (it's best to enter cmd in the Windows search and then right-click the search result to start as
• ACID

  15 answers, most recent on 12/19/2024

  RE: 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄
  @Forever-Season Ok. Maybe a plugin crashes the scan. There are audio_plugin_scan_server exe files in the Acid program folder. Maybe move them temporarily to another location. If I remember it correctly Acid will then throw an error message and not
• Movie Studio

  10 answers, most recent on 12/2/2023

  [Solved] Magix Video deluxe plus 2021 keeps crashing as it fills up my RAM
  Hi everybody! Since a few days i have the following problem: I am editing a video with 7 video lanes. I know this is memory intensive but i have done more intensive projects before without a problem. Now i can only do like 5 cuts until the software
• Movie Studio

  7 answers, most recent on 11/10/2024

  RE: Program will not run.
  @George-Moore Hi As @emmrecs has commented it looks like you have 2 issues. Was the Extra content, ie the additional effects features etc, or the NewBlue effect being installed when the update patch was initiated? If so this may be the cause of the
• Video Pro X

  6 answers, most recent on 8/7/2025

  RE: Problem download video using FIREWIRE
  @zdenekrsa I regularly use Firewire to download video from a range of digital video cameras but I have never seen either of those error messages. I assume you are trying to use the DV to MPEG icon option on the Capture screen. Is that correct? If
• SOUND FORGE

  2 answers, most recent on 3/5/2023

  [Solved] the specified operation is not allowed on read only files
  Sound Forge 10 Everything was working perfectly fine. Today I got this error message "the specified operation is not allowed on read-only files" anytime and in any files, I am trying to make any changes
• Music Maker

  One answer, on 3/3/2023

  [Solved] Can not Log in to music maker
  Error with login Site below This site can’t be reachedThe webpage at URL removed by moderator might be temporarily down or it may have moved permanently to a new web address.ERR_CERT_DATE_INVALID
• Other products

  6 answers, most recent on 4/9/2024

  [Closed] Vegas Pro 21| Having trouble activating
  Keep getting connection error, I'm connected to Wi-Fi and also reset the internet settings like it asked, but still keep getting the same error and cannot activate. may have to refund if i can't get it working, help please.
• Xara Designer Pro

  9 answers, most recent on 11/7/2025

  RE: Please i bought xara 3D maker 7 couldn't install after formating my PC
  The software (3d Maker 7) refused to install in my laptop despite all attempts and did not show any error message. Am not happy about your attitude to your customers. It is over one year now i complained about the misbehavior of your application
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @Reyfox I signed in to Microsoft but still get an error msg 'something went wrong'. @ghijohansson Upload the files to Google 1. Open Google, top right is a sq of dots - Open Google Drive.2. Drag that video onto the Google Drive window, let it
• Video Pro X

  4 answers, most recent on 10/14/2025

  RE: Bought the vMAGIX Video deluxe 2026 plus.
  @Max-HOLDT Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like serial keys, and order numbers should never be posted here. Hence I have edited your post. Error 14 indicates you are trying to use
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  @Gid Hi Gid. He wants a slower video but set the photo interval too long so when set at the period he wishes it stutters, not enough images to make it run smooth. Maybe just learn to use the camera correctly by learning through trial n error, this
• SOUND FORGE

  15 answers, most recent on 7/27/2025

  RE: Scripting question
  Thanks SP, I was literately searching for the text string "ForgeApp". I'm currently using Visual Studio Code to work on Scripts. I've never actually used Visual Studio. I did use Atmel Studio (long before Microchip bought them) and I believe Atmel
• Video Pro X

  44 answers, most recent on 2/4/2025

  RE: Problem with exported DVD
  @CubeAce, @emmrecs Hi Ray, Jeff . . . . the conclusion is that tape was recorded on a different machine . . . . It may have however there are other possibilities eg if the tape is in a poorer condition than the other 3, there may be adhesion between
• SOUND FORGE

  7 answers, most recent on 3/12/2026

  RX VST Plugin Issues
  My iZotope RX 10 VST plugins suddenly stopped working. I was using the de-noiser. Made it too strong and hit undo, then when I try to open the plugin to try again, it no longer opens. No error or anything. All other iZotope plugins work and every
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  @BrenyC Hi The error message usually means, you are trying to burn a disc with Surround Sound. Dolby AC3 Surround sound is not supported for export or burning discs due to licensing issues. You need to set the burn audio encoding to Stereo . For
• Other products

  One answer, on 2/1/2023

  RE: [Solved] Photo Manager Deluxe non-supported file format
  @Lisa-Smeallie Welcome to the Magix user to user forums. I assume you are trying to delete the non-supported format file from within Photo Manager, and that is producing the error message? Is that correct? If so, you need to close PM and use Windows
• Music Maker

  9 answers, most recent on 7/3/2025

  Music Maker Premium 2024 Gives two errors when trying to load Projects
  When I go to open a project I have been working on for a few days now it gives me these two errors. Also when I am finally able to open the said project the beats per minute sound like it's set to 300+ but the BPM meter only shows 100bpm (possible
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @CubeAce Hi Ray, .....unfortunately, a 4 TB hard drive now lasts less than a year, and that's just for photos, without a backup drive... I disagree with the above statement. My 2.5-inch external USB HDD drives of 1, 2, and 4 TB are all over four