• Movie Studio

  6 answers, most recent on 12/13/2024

  RE: Reading a HDP format
  @MonsterCarp Hi . . . . The MP4.HDP file was exported to the original folder the MP4 file was stored in. . . . . As I commented previously the .HDP file, and the .H0 file if present, is/are created when you add/import a video clip to the timeline,
• ACID

  2 answers, most recent on 7/21/2023

  [Solved] Cannot drag and drop audio files
  HelloI am using Acid Pro 11.0.2 64bit on Windows 10 I am no longer able to drag and drop audio files. WAV or MP3, it doesn't matter the extension, I receive a circle with a line through it symbolizing that the file is not being dropped in.   Please
• Video Pro X

  46 answers, most recent on 5/14/2025

  RE: VPX16 plays Sony XAVC with no sound
  @Can-Dive K-Lite allows one to just instal specific codecs which in the past before I rebuilt my C: drive I had done when MMS stopped playing MP4 files and it ran for a couple more years without any ill effect with just that imported file. Ray.
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @Bol Does the audio play if you just double click the file when in the media pool but NOT on the timeline? AndyW
• Audio Cleaning Lab

  13 answers, most recent on 2/27/2025

  RE: Problems Installing Sound Forge Audio Cleaning Lab4
  @James-McCall It's odd that is it crashing in the cdprinter.exe. Have you tried running C:\Program Files\SOUND FORGE\SOUND FORGE Audio Cleaning Lab 4\AMLab_x64.exe directly? Maybe rename cdprinter.exe to something like cdprinter.exe.bak. If you
• ACID

  2 answers, most recent on 7/21/2023

  RE: [Solved] Cannot drag and drop audio files
  @amy-k If you run any program as administrator Windows will automatically block drag and drop for security reasons so you cannot drag and drop infected or manipulated files into an administrator context. To me it looks like that ACID runs as
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @me_again Andy, crazy stuff this, isn't it? The m4v opens OK here on my main machine. Will try the lappy tomorrow. Interestingly,. "m4v" is the default extension for Handbrake output. I watched 2001 again last night. What process did your HAL use to
• Video Pro X

  32 answers, most recent on 1/18/2025

  RE: "Missing" audio in VPX16
  @emmrecs Hi Jeff. While I'm not sure what is going on, do you have a DAW you could load the video file into and export as a wav file? Then import that into the project and link it to the video file? Short of that, play back the video file in VLC or
• Movie Studio

  17 answers, most recent on 1/11/2026

  RE: Very high RAM usage even with a few slides
  @Willy-Pesnec Hi, To start, files on the import screen of the media pool are not in the program. The import screen is a flavour of Windows Explorer with some added features, but basically it is just displaying the files that are on your hard drives.
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Hi @Gra_Ham, .....Magix error message says: "The file format of '... filename.mkv' cannot be read"..... First of all, I'm sorry that you cannot provide the requested MediaInfo file that @CubeAce (Ray) is asking for. The fact that VDL2026 cannot
• Movie Studio

  6 answers, most recent on 9/5/2023

  RE: [Solved] MP4 Problem
  Hi Ray and John, thank you for your help. I may have made a mountain out of a molehill as the fault lay not with the product but more with the operator. When I selected Export Movie in the File Menu, and then the Video as MP4 option, I went to the
• Music Maker

  7 answers, most recent on 2/11/2026

  RE: How to Change Hand to Cursor
  Hi, Yes I have the red line and I can move it to mark and cut. I don't have the grey bar, so I have to scroll the wave file back and forth sometimes to find the red line. Thank you.
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick . . . . You must have an old copy of Bilbo's (PC) specs . . . . I do not have any copy of your system specs, I am referring to the information that is currently in your Signature as shown below:- From the log file, it looks like
• SOUND FORGE

  2 answers, most recent on 10/24/2025

  Plug-ins not working
  Every time I try to load a plug-in I get an error message saying "Plugin does not support required connection." I have tried changing my audio driver settings in preferences and haven't had any luck. However, I did try a stereo flac file and the
• Music Maker

  One answer, on 3/22/2025

  Can't drag and drop MP3 file after upgrade
  I have just upgraded Magix Music Maker 2025 Premium to Version 33.1.0.16 and I can't now drag and drop my MP3 files onto the tracks.
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ghijohansson Hi How and on what type of devices are you playing the .m2ts files? The issues you appear to be having exporting to other file formats and losing quality is most likely due to incorrect export preset/settings. In particular export to
• Video Pro X

  13 answers, most recent on 4/16/2025

  RE: Saving Custom Window Arrangement - saving main and sub navigation?
  @Can-Dive Hi, Good work! Did you submit a ticket to Magix? OT - Now that you've mastered that, perhaps you would like to see at least part of the structure of the database/edl of a Movie in VPX. Put some objects on the timeline on various tracks in
• SOUND FORGE

  12 answers, most recent on 12/5/2025

  RE: Ozone 12 Advanced Plugin Not Recognized in Sound Forge Audio Studio 17
  @RossV There are plugin scan server exe files inside the Sound Forge program folder which are responsible for recognizing the plugins. Some users reported it helps to replace them with newer versions. So, you could try to simply install the free
• Movie Studio

  27 answers, most recent on 8/1/2024

  [Solved] No Longer Able to Render Project
  No Longer Able to Render Project I have been using Magix Movie Studio for years without any issues...until now. I have the 2023 version and have had it for almost 2 years. When I go to render the movie to export....after about 30 seconds I get a box
• SOUND FORGE

  7 answers, most recent on 11/23/2025

  RE: sound forge17 plug-in (ARA 64bit)
  @Timbim There might be a workaround. Install the free Sound Forge Pro 18 trial and copy the audio_plugin_scan_server EXE files from the SF 18 directory to your SF 16 directory (make a backup of your files first!). This workaround already helped
• Music Maker

  6 answers, most recent on 5/28/2023

  [Solved] Update fail - Files in use error
  Files in Use - Updater 12484, - C++ Application Development Frameworks 17352 & 5388 I tried to install the latest patch for MMM2021, but it brings up the above error. Files in use. I did a reboot and it still occurs, hasn't been an issue
• SOUND FORGE

  5 answers, most recent on 6/16/2026

  Software will not load on my new computer (Windows 11)
  Hi, any suggestions? It will not load beyond the picture and support ignore all emails for help. I had this problem about 8 months ago when I tried to install it on another new system. Someone suggested remove the file "Magix Low Latency 2016" which
• Video Pro X

  7 answers, most recent on 6/24/2023

  RE: [Solved] File Not Found
  @Joshua-Burner Hmm, If you create a new project just as a test, can you add those files to it? If not it sounds like something is broken with the file, We're getting somewhere. It says I need quicktime installed, but I thought I have the latest
• SOUND FORGE

  4 answers, most recent on 9/20/2025

  RE: Soundforge Pro 18 automatically changing the sound of my files
  editing MP3 files in modern versions of Sound Forge might have changed and it handles them differently compared to old versions, so you'll encounter problems like audio glitches +11 to what @SP. stated!If you are editing MP3s or other lossy formats,